Torch LMS vs. Kannu: A Comparison of LMS Solutions

Torch LMS and Kannu are two of the most popular platforms in the learning management system (LMS) market. Both are designed to help organizations onboard and train their new employees, as well as educate existing staff with their own instructional content.

Torch LMS vs. Kannu comparison by Better Buys

Although Torch and Kannu have similar functionalities, both products have different strengths that can cater to the objectives and needs of a wide range of industries.

We’ve compared Torch and Kannu to emphasize key differences and the factors to consider before making an LMS purchase decision.

Product Overviews

Here are product excerpts from our detailed Torch LMS and Kannu reviews.

Torch: The application is designed to help clients set up a simple training program for their employees. The software boasts an intuitive user interface with functions visible on the home screen. Automated features prevent the need to create new content, especially for ongoing training programs. In addition, Torch LMS comes with robust reporting and the ability to integrate with a company’s HRMS or third-party systems via a single sign-on interface.

Kannu: Renowned for its flexibility and scalability, Kannu can embed all media types into its platform to enhance training (applied to onboarding, policy and processes, product and more). Its vendor, Kadenze Inc., prides itself on providing a user-centered hub for a client’s managers and users to interact with each other. Its many engagement features, from instant messaging to interactive workshops, to discussion forms, foster companywide collaboration.

How They Stack Up

Authoring Tools

Torch: Torch LMS offers authoring tools and a content library via its partner network. Trainers and managers get the option to develop content from any media, including video, audio and files. The content is both TIN CAN and SCORM compliant. In addition, Torch provides users with an assessment engine for tests, quizzes and surveys, as well as tools to create customized learning paths, such as sequencing and tracking prerequisites.

Kannu: Within Kannu, authoring tools include features such as multimedia content delivery and robust media embedding. Kannu also has a closed-captioning function so those with hearing disabilities can easily follow instructions. The solution offers LTI integration (LMS standard), so third-party software tools can be used without system crashes or downtime.

Bottom Line: Although both Torch and Kannu are equipped with industry-leading authoring tools, Torch’s assessment engine offers unique functionality that’s missing from Kannu. Also, Torch is SCORM compliant, which means content can be delivered and sold to users more quickly, and at a lower price.

Admin Functionality

Torch: Administrators should find Torch LMS intuitive, and they won’t need much training to maximize its utility. With Torch, administrators will spend far less time inputting data, creating reports and setting up classes. The system uses common-sense terminology – and in some cases, it automatically completes processes for administrators. Compared to other LMS solutions, administrators spend less time taking “issue” calls from their users.

Kannu: Kannu provides administrators with complete control over user profiles. If an organization is producing a course series, Kannu supports start-to-end course creation, from design to distribution. In addition, the software offers various sitewide solution notifications to help employees keep track of their progress.

Bottom Line: From an administrator standpoint, Kannu is slightly more powerful than Torch. Its notification and engagement capabilities allow administrators to keep tabs on user profiles. However, Torch is continuously refining its products, so clients can expect its administrator functionality to improve with time.

Customer Support

Torch: Users can get in touch with a dedicated product specialist by email or phone. They can also access the support center to watch video tutorials, use a knowledge base, perform in-platform walk-throughs and submit a ticket request. In addition, Torch LMS offers product consulting to ensure clients are able to use the solution to its fullest extent.

Kannu: Kannu provides complete training/onboarding programs supervised by subject matter experts and dedicated support specialists. All clients have full 24/7/365 access to a customer support portal where users can find instructive FAQs, how-to articles, helpful video guides and a support ticket submission platform. In addition, Kannu has a monthly automated notification system that informs users of system updates in real-time.

Bottom Line: Both LMS solutions offer excellent customer support, from dedicated support staff to interactive content and in-depth walk-throughs. However, one key difference is Kannu’s alert system, which keeps customers in the loop about system upgrades.


Torch: Pricing for Torch LMS starts at $4 per user, per year and goes up to $40 per user, per year, based on the volume of learners using the platform. Each plan includes full customer support. Clients can sign up for a bundle with a content library (called Vado) and an authoring tool at a discounted price.

Kannu: The solution’s cost is based on the number of monthly active users, with a one-time installation cost. Kadenze Inc. doesn’t publicly disclose Kannu’s pricing, but offers a quote upon inquiry. Every Kannu portal comes with custom configuration and branding. Users get their own URL, login page and administrative settings.

Bottom Line: The price of both solutions is based on the number of users accessing the platforms. In terms of cost per user, a comparison can’t be made without a custom quote from Kannu.

Key Takeaways

Torch LMS and Kannu are versatile learning management systems that come packed full of features. If you want greater control over user profiles through admin functionality and notifications about system upgrades, it makes sense for your organization to deploy Kannu. On the other hand, if your priority is to save time by authoring content quickly, Torch may be a better option.

If your company is starting fresh with learning management systems, take a look at our Learning Management Systems Buyer’s Guide. It offers a full overview of learning management systems; their advantages, features and challenges; and what factors to consider when making a purchasing decision.

If you’re looking for platform alternatives, our full-fledged reviews are a good place to start.

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