KMI Learning Review

KMI Learning
Product:
Vendor:
Founded:
Headquarters:
KMI LMS
KMI Learning
2000
Columbus, OH
Ownership:
Customers:
Deployment Model:
Free Trial:
Private
3 million+ users
Cloud
Yes
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KMI LMS At A Glance

Good: Virtual classrooms via Zoom or Google Meet, the ability to create content within Google Drive, white label branding feature.
Bad: May be too robust for small businesses.
Bottom Line: Custom LMS software that can be tailored to fit an organization's exact needs.

Product Overview

KMI LMS is a cloud-based learning platform that empowers organizations to deliver external, custom training programs. Users can create courses, deploy them to learners and track their progress. The software also has a mobile responsive design, so learners can easily access courses from any device.

There are many notable benefits of KMI LMS, such as:

  • Intuitive interface
  • Scalability
  • The ability to support any course format (e.g., blended learning, virtual learning)
  • Robust features
  • Compliance with SCORM and AICC content and Section 508 accessibility

In addition to the LMS software, KMI Learning sells courses in Safety and Security (e.g., Material Handling, Security Awareness, DOT and IATA HazMat training) delivered by its partners.

Features

KMI LMS has many features. Here are some of its key ones.

Customization – The software includes white label branding, so portals can reflect the organization’s design. It supports multiple domains and portals, and users can create custom categories for organizing learner data.

User management – Learners can be arranged in groups based on job role or other criteria. Users can add learners to the LMS or allow them to self-register for courses, as well as set limits on registration to avoid overcrowding. KMI LMS has bulk management features for uploading learner data and completing other tasks.

Course management – Users can add a course with a name, a URL and a few fields. The software supports online training (i.e., it’s SCORM and AICC compliant), live events and blended learning. Users can also assemble multiple courses to form a master compilation (i.e., learning paths), add in tests/quizzes within a course or offer them as stand-alones, and choose from up to seven types of questions (e.g., rating scales, multiple choice, true/false) for each assessment. Finally, KMI LMS has a new feature that allows users to create content within Google Drive, then publish it to the LMS in a single click.

Reporting – There are reporting templates for metrics, such as Course Activity, Course Access, User Details, User Activity and Evaluation Responses. Uses can see these metrics in a graphical dashboard and adjust or filter date ranges or other parameters. KMI Learning can also build additional custom templates if the client requires it.

Other features – The software integrates with Zoom and Google Meet, so users can schedule, launch and track virtual learning. Additional features include gamification, certificates management and eCommerce functionality. Note that the eCommerce feature has optional integration with PayPal.

Target Market

KMI Learning targets extended enterprises that deploy external training programs. It typically doesn’t define target markets by industry or sectors. Rather, it’s intended for clients requiring robust features, such as mobile-ready design, eCommerce capabilities, a multitenant architecture and group-based content management.

We’ve listed 10 of its clients below.

  • Accenture
  • AI4All
  • Benchmark Analytics
  • Cancer Support Community
  • Community Action Partnership (San Luis Obispo)
  • Getinge
  • IRS
  • University of Connecticut Health Center
  • Veterans Administration
  • Volunteers of America

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Implementation/Integration

New clients are assigned a dedicated Implementation Manager who provides onboarding and training services. The client is given a discovery questionnaire that probes for any custom requirements (e.g., fields, user groups, course format), and the configuration plan is developed based on that feedback. While the Implementation Manager is the main contact, KMI Learning’s software development team also handles configuration needs, including data migration. The client can go live with the software in as little as 30 days, but the typical timeline is about 120 days.

Customer Service & Support

Users can contact support by email or phone. They can also access the ticketing system for submitting requests and monitoring progress.

Pricing

KMI Learning offers licensed pricing that’s based on a per-user, per-month strategy. Note that the pricing is for informational use, and organizations should contact the vendor directly for a custom quote.

Here is the basic pricing structure (without support):

  • 0-500 users: $1,000 per month
  • 501-1000: $2 per user, per month
  • 1,001-2,500: $1.60 per user, per month
  • 2,501-5,000: $1.28 per user, per month
  • 5,001-10,000: $1.02 per user, per month
  • 10,001-25,000: $0.82 per user, per month
  • 25,000-50,000: $0.66 per user, per month
  • Over 50,000 users: $0.52 per user, per month

Here is the pricing structure that includes the cost of administrative and end-user support:

  • 0-500 users: $1,250 per month
  • 501-1000: $2.50 per user, per month
  • 1,001-2,500: $2.00 per user, per month
  • 2,501-5,000: $1.60 per user, per month
  • 5,001-10,000: $1.28 per user, per month
  • 10,001-25,000: $1.02 per user, per month
  • 25,000-50,000: $0.82 per user, per month
  • Over 50,000 users: $0.66 per user, per month

There’s a separate fee for implementation. The average cost for “out-of-the-box” implementation (i.e., doesn’t require any customization, integration or migration) can range between $5,000 and $10,000. Organizations with custom requirements will need to request a quote.

Shortcomings

KMI LMS is intended for extended enterprises that require custom functionality, so it may be too robust for smaller organizations.

Screenshots

KMI Learning Screenshot 1
KMI Learning Screenshot 2
KMI Learning Screenshot 3

About

KMI Learning was founded in 2000 by Mark Colasante and Joel Copeland, who combined their skills and experience to create an end-to-end eLearning company. It focuses on providing the best in leading but proven technology, a high degree of creativity and a responsiveness to customer needs that is unrivaled in the industry. The company has prospered through economic uncertainties because it never sold “vaporware” and never fell into a one-size-fits-all mindset.

KMI’s story has always centered on flexibility and reliability because it believes that everything should be adaptable to fit clients and their needs. It also aims to meet all deadlines and give all clients fair, transparent quotes.

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