TalentLMS Review

Epignosis LLC
Product:
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Headquarters:
TalentLMS
Epignosis LLC
2012
San Francisco, CA
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Free Trial:
Private
70,000+ portals
Cloud
Yes
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TalentLMS At A Glance

Good: Blended learning functionality with automated notification system, ability to track course metrics via infographic, instructors can easily create and deliver learning content.
Bad: Live chat support is only available in the Premium tier.
Bottom Line: Robust LMS that helps small and midsize businesses provide training to their employees, customers and partners.

Product Overview

Epignosis specializes in developing flexible, efficient and affordable eLearning solutions for companies of all types and sizes. Epignosis’ suite of products includes eFront, an advanced enterprise-grade LMS, TalentCards, a microlearning solution for delivering bite-sized training, and TalentLMS, an award-winning cloud LMS that will be the focus of this review.

TalentLMS is a cloud-based learning management system that helps small and midsize businesses provide training programs. Administrators can build a public homepage and customize their portal to include branding, such as logos, colors and a custom domain. Because the software sits on a multitenant architecture, companies can develop separate learning portals (“branching”) with their own courses, users and branding.

TalentLMS has an intuitive user interface that doesn’t require advanced technical knowledge. Here are a few of its other benefits.

  • Accessiblilty from any device, including a mobile app that supports offline activities
  • GDPR compliance and other robust security features
  • Integration to over 200 applications via Zapier, such as conferencing tools, payment gateways, HRMS systems and collaboration tools
  • Multilingual capability

We also want to briefly mention Epignosis’s other eLearning solutions, eFront and TalentCards.

eFront is a highly customizable learning management system (LMS) for enterprises that offers unrivaled ease and flexibility to fit all brand specifications and train masses of employees, partners and customers. It has many features, including gamification, blended learning, eCommerce and videoconferencing.

TalentCards is an advanced mobile-learning solution that delivers microlearning content via smart learning cards. These cards can be enriched with bite-sized information in the form of text, image, video, audio or hyperlinks, and combined into sets to produce topic-specific training for different audiences. TalentCards also offers rich gamification features and post-course evaluation and reporting options.

Features

Similar to eFront, TalentLMS allows instructors to build reusable courses by importing content from different sources and in various formats (e.g., documents, videos, YouTube). Note that HTML5 content can only be imported via a SCORM or xApi package.

Instructors can purchase premade content via the Courses Marketplace. There is also an assessment engine that supports multiple types of questions, quizzes, assignments, surveys and tests with extensive reporting options on all results.

TalentLMS supports blended learning, so users can track both offline (instructor-led training) and online training programs. They can set up recurring offline classes and allow learners to register for the courses themselves. The notification engine automatically reminds learners of new offline training sessions and alerts instructors when learners have registered for a course. Companies can also deliver virtual training/webinars, as TalentLMS integrates to videoconferencing solutions like Zoom, BigBlueButton and GoToWebinar.

It also provides social learning features, such as personal messaging, discussion forums and gamification. The gamification engine allows instructors to customize the gaming experience by including badges, points, rewards and leaderboards within courses.

TalentLMS’s reporting features let instructors analyze learner performance and course success by tracking real-time data and creating custom reports. These reports can then be exported into Excel or scheduled for email delivery. Instructors can also track metrics, such as course completion or test pass rates, via TalentLMS’ unique infographic, which also has a built-in return on investment calculator. Learners can measure their own progress and achievements, too.

Some additional features include personalized learning paths, certification programs and eCommerce functionality that companies sell courses via PayPal or Stripe. Personalized learning paths is done by creating a branch and adding courses for branch members or by assigning courses to users according to their test scores.

Target Market

TalentLMS helps small and midsize businesses in all industries deliver training to employees, customers and partners. We’ve listed several of its clients below.

  • Acquia
  • Harper Collins Publishers
  • hudl
  • Infosys
  • Merck
  • NEP
  • Panera Bread
  • Rosetta Stone
  • VISMA
  • Zalora

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Implementation/Integration

Users register for an account and can start setting up courses immediately. Larger companies with end-to-end implementation needs can go live within a month.

All clients get step-by-step video tutorials and an extensive knowledge base. Epignosis also offers a one-hour free training session. Personalized onboarding support with a dedicated customer success manager is available on the Plus, Premium and Enterprise tiers.

Customer Service & Support

There is unlimited email support in addition to the knowledge base. Clients on the Premium and Enterprise tiers receive live chat support as well.

Pricing

TalentLMS has two separate plans: Standard and Active. The Standard plan is based on the total registered number of users, which cannot go over the limit. On the other hand, the Active plan includes active users (e.g., trainers, administrators) but supports an unlimited number of registered users (e.g., learners). Note that each paid tier is billed annually.

STANDARD

  • Free – supports up to five users and 10 courses and includes unlimited email support for no charge.
  • Starter – supports up to 40 users and unlimited courses for $59 per month.
  • Basic – supports up to 100 users, unlimited courses and single sign-on support for $129 per month.
  • Plus – supports up to 500 users and includes all aforementioned features, plus custom reports, a dedicated Success Manager and SSL for custom domains, for $249 per month.
  • Premium – supports up to 1,000 users and includes all aforementioned features, plus live chat support,  for $429 per month.
  • Enterprise – supports over 1,000 users and includes all aforementioned features. Contact the company directly for a quote.

ACTIVE

  • Starter Active – supports up to 40 active users and an unlimited number of registered users for $129 per month, plus an extra $4 for each additional active user.
  • Basic Active – supports up to 100 active users at $239 per month, plus an extra $4 for each additional active user.
  • Plus Active – supports up to 250 active users for $349 per month, plus an extra $3 for each additional active user.
  • Premium Active – supports up to 500 active users for $479 per month, plus an extra $3 for each additional active user.
  • Enterprise – supports over 500 active users. Contact the company directly for a quote.

Shortcomings

While unlimited email support is available for all clients, live chat support, which provides real-time help, is only available on the Premium and Enterprise tiers.

Screenshots

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About

Epignosis is a learning technology vendor whose mission is to democratize learning by making premium eLearning technology accessible and affordable. The company has created a suite of products that support learning and talent development for organizations and enterprises. It strives to balance usability, simplicity, and fit-to-purpose solutions with robustness and strong potential.

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