360Learning Review

360Learning
Product:
Vendor:
Founded:
Headquarters:
360Learning
360Learning
2013
New York, NY
Ownership:
Customers:
Deployment Model:
Free Trial:
Private
1,700+
Cloud
Yes
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360Learning At A Glance

Good: Collaborative authoring and editing functionality, more efficient content creation, robust tools for tracking course engagement.
Bad: Not ideal for companies that want to minimize learner interaction and collaboration.
Bottom Line: LMS with collaborative tools so employees can learn through collective expertise instead of relying on top-down knowledge.

Product Overview

360Learning fosters internal mobility to solve the talent shortage by empowering companies to upskill from within. By turning their experts into champions for employee, customer, and partner growth, companies upskill their workforce fast to meet tomorrow’s business demands. 360Learning’s comprehensive learning platform combines LMS and LXP capabilities coupled with collaborative learning academies to power organizations’ upskilling requirements.

Features

Automation – 360Learning includes automation tools to help organizations manage mandatory training/retraining, as well as end-to-end compliance training, with automated enrollment, reminder notifications, certificate expiration alerts and comprehensive audit-proof reporting. In addition, organizations can reduce the admin burden of instructor-led training and maximize fill rates with optimized scheduling, registration and attendance management. Administrators can create and manage all of their blended learning programs from one platform, and they can share the right training to the right audience at the right time–in just a few clicks.

LXP (learning experience platform) – Companies can promote internal mobility by combining advancement opportunities with the skills required and encourage internal mobility paths for their employees. Users can map and plan their workforce skills to know what their company is missing and improve hiring around closing these skill gaps. They can then deliver the right training at the right time to drive growth through useful and relevant courses.

Academies – Users can launch branded academies in minutes by leveraging AI to curate learning programs from the web or third-party libraries. In addition, they can manage unlimited training projects with minimal effort and course creation in one place for a global view of all learning projects and deliver projects quickly.

Companies can enable their employees to become internal experts by creating useful training that directly addresses knowledge gaps. 360Learning helps provide clarity around course objectives, timelines, milestones, methods, and stakeholders in the platform to deliver high-quality courses on time.

Flexible learning – Because employees are busier than ever, they can access trainings from wherever they are with native iOS and Android apps. Learners can start, pause, and resume trainings from any device.

Target Market

360Learning targets companies of all sizes and in many industries. We’ve listed 10 of its clients below.

  • Appen
  • Aircall
  • AB Tasty
  • LVMH
  • Toyota
  • Imperfect Foods
  • Travel Edge
  • Mitsubishi Electric
  • Shift Technologies Inc.
  • Catchpoint

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Implementation/Integration

360Learning uses a tried-and-tested implementation process that spans three months and is dedicated to platform architecture, best-in-class digital teaching methods, and engaging and communicating with learners.

During the implementation process, the client’s core team earns digital training certification through the 360Learning Engagement Academy while they create their first learning programs. Regular check-ins with a Customer Success partner ensure the client is ready to measure business impact from day one.

360Learning integrates with third-party software, such as HR solutions (e.g., BambooHR, SAP SuccessFactors, Cornerstone), content delivery platforms (e.g., LinkedIn Learning, Coursera, Udemy Business), content creation solutions (e.g., Google Drive, Loom, Genially) and business tools (e.g., Salesforce).

Customer Service & Support

Users can browse articles in the knowledge base, and they can submit a ticket via their portal’s support widget, too. The Business and Enterprise pricing tiers offer email and chat support, as well as a dedicated Customer Success specialist.

Pricing

360Learning has three pricing plans:

  • Team – The Team plan is intended for companies with up to 100 learners and costs $8 per user, per month. It includes all of the software’s features, plus a mobile app, a learner dashboard and third-party integration.
  • Business – The Business plan targets companies with multiple learning initiatives. It includes all of the features of the Team plan, plus advanced administrative features (e.g., nested groups, local administrators), Single Sign-On, application program interface (API) access, email support, a dedicated Customer Success specialist and a Service Level Agreement (SLA).
  • Enterprise – The Enterprise plan targets organizations looking for a strategic partner for their training needs. It includes all of the features of the Business plan, plus learning needs detection, the ability to build an expert community, the ability to prioritize initiatives by impact, course creation follow-up, learning playlists and AI-based recommendations.

Shortcomings

360Learning is designed for companies that move quickly and want their people to take ownership of the learning journey. While it’s compatible with SCORM and off-the-shelf content providers, the software is best suited for companies that have a growing, internally-developed course catalog that needs to stay up to date.

360Learning isn’t ideal for companies that want to minimize any learner interaction and collaboration.

Screenshots

360Learning Screenshot 1
360Learning Screenshot 2
360Learning Screenshot 3

About

360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With 360Learning’s LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners — all from one place.

360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 300+ team members across New York, Paris, and London.

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