360Learning Review

360Learning
Product:
Vendor:
Founded:
Headquarters:
360Learning
360Learning
2013
New York, NY
Ownership:
Customers:
Deployment Model:
Free Trial:
Private
1,500+
Cloud
Yes
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360Learning At A Glance

Good: Collaborative authoring and editing functionality, more efficient content creation, robust tools for tracking course engagement.
Bad: Not ideal for companies that want to minimize learner interaction and collaboration.
Bottom Line: LMS with collaborative tools so employees can learn through collective expertise instead of relying on top-down knowledge.

Product Overview

360Learning Collaborative Learning Platform is a cloud-based learning management system (LMS) that allows companies to improve employee engagement and retention with collaborative learning.

Collaborative learning lets employees learn as a team by sharing their knowledge and expertise with each other instead of the traditional top-down approach where management controls the training.

Employees can set up course content themselves, while managers can assist them in other areas, such as tracking course performance. Note that 360Learning also supports blended learning, so it can be used to manage classroom-based programs.

In addition to improved employee engagement, the software’s benefits are:

  • Quick content creation
  • Intuitive user interface
  • Integration with third-party software (e.g., HRMS, content management systems)

Features

360Learning has robust features. Here are some of its key ones.

Content creation – Users can quickly create video, text and other content with the authoring tool or by importing material from an integrated content provider. 360Learning’s question bank supports over 10 types of questions, such as multiple choice, true/false and fill-in-the-blank. The software supports files in most formats (e.g., videos, documents, images), and courses also comply with SCORM standards.

Collaborative editing – Unlike traditional LMS software, 360Learning allows subject matter experts to solicit feedback from their colleagues on content prior to publication. With the co-authors feature, users can add or make edits to content. There’s also the internal commenting feature where users can discuss the edits in a private forum.

Collaborative learning – There’s a discussion forum that can be separated by topic. Users can ask questions, add comments, tag groups or individuals in a post and share their reactions with thumb-ups or other emojis.

Learner experience – Similar to social media sites, 360Learning has a algorithm-powered newsfeed that shows more recent or interesting posts first. In addition, the software has gamification features to encourage friendly competition, such as the challenge mode (including the learners challenge to complete courses first with a higher score), leaderboards and achievements.

Mobile app – Learners can access 360Learning’s features via a mobile app. The app allows them to access courses in offline mode and receive push notifications.

Course management – Users can track engagement and performance with various tools, such as a dashboard, reports, a feedback inbox and reaction scores.

Administrative features – 360Learning has custom features so administrators can tailor their portals based on their brand (e.g., logos, colors, messaging). Administrators can assign permissions to specific learners or groups for accessing the software, and they can also segment groups based on role, location or other criteria. Finally, the nested group feature lets them scale their targeted learning experiences by building unlimited layers of groups.

Target Market

360Learning targets companies of all sizes and in many industries. We’ve listed 10 of its clients below.

  • Appen
  • Aircall
  • AB Tasty
  • LVMH
  • Toyota
  • Imperfect Foods
  • Travel Edge
  • Mitsubishi Electric
  • Shift Technologies Inc.
  • Catchpoint

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Implementation/Integration

360Learning uses a tried-and-tested implementation process that spans three months and is dedicated to platform architecture, best-in-class digital teaching methods, and engaging and communicating with learners.

During the implementation process, the client’s core team earns digital training certification through the 360Learning Engagement Academy while they create their first learning programs. Regular check-ins with a Customer Success partner ensure the client is ready to measure business impact from day one.

360Learning integrates with third-party software, such as HR solutions (e.g., BambooHR, SAP SuccessFactors, Cornerstone), content delivery platforms (e.g., LinkedIn Learning, Coursera, Udemy Business), content creation solutions (e.g., Google Drive, Loom, Genially) and business tools (e.g., Salesforce).

Customer Service & Support

Users can browse articles in the knowledge base, and they can submit a ticket via their portal’s support widget, too. The Business and Enterprise pricing tiers offer email and chat support, as well as a dedicated Customer Success specialist.

Pricing

360Learning has three pricing plans:

  • Team – The Team plan is intended for companies with up to 100 learners and costs $8 per user, per month. It includes all of the software’s features, plus a mobile app, a learner dashboard and third-party integration.
  • Business – The Business plan targets companies with multiple learning initiatives. It includes all of the features of the Team plan, plus advanced administrative features (e.g., nested groups, local administrators), Single Sign-On, application program interface (API) access, email support, a dedicated Customer Success specialist and a Service Level Agreement (SLA).
  • Enterprise – The Enterprise plan targets organizations looking for a strategic partner for their training needs. It includes all of the features of the Business plan, plus learning needs detection, the ability to build an expert community, the ability to prioritize initiatives by impact, course creation follow-up, learning playlists and AI-based recommendations.

Shortcomings

360Learning is designed for companies that move quickly and want their people to take ownership of the learning journey. While it’s compatible with SCORM and off-the-shelf content providers, the software is best suited for companies that have a growing, internally-developed course catalog that needs to stay up to date.

360Learning isn’t ideal for companies that want to minimize any learner interaction and collaboration.

Screenshots

360Learning Screenshot 1
360Learning Screenshot 2
360Learning Screenshot 3

About

360Learning allows companies’ learning and development teams to drive culture and growth through collaborative learning. Its learning platform combines collaborative tools with the power of an LMS, enabling companies to offer employees learning based on collective expertise.

360Learning offers clients an easy way to onboard new employees, train customer-facing teams, and develop professional skills – all from one place.

Founded in 2012, 360Learning powers the future of work at 1,500 organizations. It has over 200 employees across New York, Paris and London.

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