Knowledge Anywhere LMS Review

Product:
Vendor:
Founded:
Headquarters:

Knowledge Anywhere
Knowledge Anywhere
1998
Bellevue, WA

Ownership:
Customers:
Deployment Model:
Free Trial:

Private
2 million+ users
Cloud
Yes

Knowledge Anywhere At A Glance

Good: A next-generation LMS that gives learners and administrators the ultimate functionality and ease of use for a revolutionary experience from virtually any mobile device.

Bad: Advanced features and integrations do not come out-of-the-box in the lower product tiers.

Bottom Line: An LMS created with the 21st century learner in mind with robust administrative features that allow for the delivery of virtual learning, webinars, instructor-led training, assessments, certifications, and compliance content.

Product Overview

For the purposes of this review, we’ll focus on Knowledge Anywhere’s LMS.

Knowledge Anywhere’s learning management system (LMS) is a comprehensive training solution for employers to assign and control lesson plans. By tracking workforce skills gaps, employers can identify who would benefit from the system’s lessons, then set employees on custom career paths.

Knowledge Anywhere’s other solutions include Course Builder, where users can create their own original training programs, and Course Development, where users have access to eLearning specialists who design job-specific courses.

Features

These five key features highlight the LMS software’s core functionality:

1. Content Management – Administrators can organize LMS content such as virtual lessons, webinars, instructor-led training and certifications. Content is also accessible from a mobile device. Administrators can add their own SCORM-compliant content as well.

2. Custom Learning Paths – Create lesson hierarchies for users to complete. Identify skills gaps and assign employees to take lessons for their professional growth.

3. Certificate Authentication – Allow employees to take certified lessons. Regulatory requirements can be fulfilled through online courses and then displayed on users’ LinkedIn profiles.

4. Reporting Dashboard – Track metrics on employees to gauge the effectiveness of the training program. Watch real-time metrics or set long-term goals for business planning.

5. Custom Branding and Social – Administrators can add company colors and logos to the solution to reflect their brand. Users can also interact with lesson plans through social media and share their success, making each lesson personalized.

Asynchronous Learning?
Employee Training?
Gamification?
Content Library?
Mobile Learning?
SCORM Compliance?
Synchronous Learning?
Testing & Assessments?

Target Market

Knowledge Anywhere primarily targets industries such as health care, manufacturing, hospitality, technology and financial.

The following is a list of 10 sample customers:

Microsoft
Starbucks
Ford
Siemens
Denny’s

Extended Stay America
Haskel
Synchrony Financial
E.&J. Gallo Winery
Emmerson

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Implementation/Integration

As a web-based learning management system, the solution takes as few as 4 weeks to deploy and can integrate with all major HRIS systems, Salesforce, Zendesk, and more.

Knowledge Anywhere offers professional services for helping clients migrate from an existing legacy system and other common implementation challenges.

Customer Service & Support

Standard support includes unlimited help through email, while premium support includes unlimited email, as well as unlimited phone support and a dedicated customer success representative.

Knowledge Anywhere provides an online knowledge base for commonly asked questions via the Zendesk. Users can also submit request tickets from the Zendesk.

Pricing

Knowledge Anywhere comes with three pricing options.

Express: The Express option costs $799 a month and is available to 500 active users. It also gives organizations the ability to have two system administrators with standard support and unlimited course uploads. It also supports up to 10 GB of storage.
Professional: The Professional option is $1,599 a month and covers up to 1,000 active learners and five administrators. It has up to 15 GB of storage. Add-on options include custom URL, localization, integration to other applications and e-commerce functionality.
Enterprise: The Enterprise option supports unlimited active users, administrators and storage. Custom interface, custom URL and premium support are included. Please contact Knowledge Anywhere directly for a quote.

Shortcomings

The most basic tier level, Express, does not come with some of the advanced features and integrations of the Professional and Enterprise tiers, requiring customers who want a more customized LMS to opt for a higher tier level.

Screenshots

About

Knowledge Anywhere is a long-time veteran in the eLearning industry, starting first as a custom course development solution provider in 1998 and then branching into the Learning Management Space soon after. In its 18 years of operation, Knowledge Anywhere has developed a keen understanding of performance management and the unique role of training within organizations—helping empower over two million users in 2015 alone become better at their jobs. Knowledge Anywhere is proud to offer its customers an all-in-one training solution, complete with an LMS, a course authoring tool, and the ability to develop custom training content.

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