Knowledge Anywhere LMS Review

Product:
Vendor:
Founded:
Headquarters:

Knowledge Anywhere
Knowledge Anywhere
1998
Kirkland, WA

Ownership:
Customers:
Deployment Model:
Free Trial:

Private
2 million+ users
Cloud
Yes

Knowledge Anywhere At A Glance

Good: A next-generation LMS that gives learners and administrators the ultimate functionality and ease of use for a revolutionary experience from virtually any mobile device.

Bad: Advanced features and integrations do not come out-of-the-box in the lower product tiers.

Bottom Line: An LMS created with the 21st century learner in mind with robust administrative features that allow for the delivery of virtual learning, webinars, instructor-led training, assessments, certifications, and compliance content.

Product Overview

Knowledge Anywhere’s LMS is a flexible, modern training solution that enables organizations to harness the power of an engaged, knowledgeable workforce.

Designed to be a user-friendly addition to a client’s training program, Knowledge Anywhere’s LMS will grow with the team, connect to favorite tools, and customize to match the client’s brand. Its proven LMS, combined with its expert team, helps trainers create and expand their learning and development initiatives quickly and efficiently.

Knowledge Anywhere has unique features, such as:

LinkedIn Learning course library integration
Video coaching for recorded, interactive training scenarios
Live chat to communicate with learners in real time
xAPI compatible for deeper learner tracking

Knowledge Anywhere also supports corporate elearning through its:

Content Development Services: The Knowledge Anywhere LMS team works with companies to understand their unique elearning content needs. They then organize and construct a course that engages learners and achieves the organization’s strategic training goals.

Virtual Reality Training: Knowledge Anywhere creates virtual reality training that immerses learners, allowing them to engage in truly meaningful training in a safe, virtual environment.

Features

Knowledge Anywhere’s LMS has features that focus on creating flexible, efficient and engaging training.

Content Management – Administrators can organize LMS content such as virtual lessons, webinars, instructor-led training and certifications. Content is also accessible from a mobile device. Administrators can add their own SCORM-compliant content as well.

Custom Learning Paths – Create lesson hierarchies for users to complete. Identify skills gaps and assign employees to take lessons for their professional growth.

Certificate Authentication – Allow employees to take certified lessons. Regulatory requirements can be fulfilled through online courses and then displayed on users’ LinkedIn profiles.

Reporting Dashboard – Track metrics on employees to gauge the effectiveness of the training program. Watch real-time metrics or set long-term goals for business planning.

Custom Branding and Social – Administrators can add company colors and logos to the solution to reflect their brand. Users can also interact with lesson plans through social media and share their success, making each lesson personalized.

Instructor-led Training – Managers can schedule in-person trainings.

eCommerce – Clients can turn their LMS into a revenue-generating platform.

Target Market

Knowledge Anywhere primarily targets industries such as health care, manufacturing, hospitality, technology and financial.

The following is a list of 10 sample customers:

Microsoft
Starbucks
Ford
Siemens
Denny’s

Extended Stay America
Haskel
Synchrony Financial
E.&J. Gallo Winery
Emmerson

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Implementation/Integration

As a web-based learning management system, the solution takes as few as 4 weeks to deploy and can integrate with all major HRIS systems, Salesforce, Zendesk, and more.

Knowledge Anywhere offers professional services for helping clients migrate from an existing legacy system and other common implementation challenges.

Customer Service & Support

Standard support includes unlimited help through email, while premium support includes unlimited email, as well as unlimited phone support and a dedicated customer success representative.

Knowledge Anywhere provides an online knowledge base for commonly asked questions via the Zendesk. Users can also submit request tickets from the Zendesk.

Pricing

Knowledge Anywhere comes with three pricing options.

Express: The Express option costs $800 a month and is available to 500 active users. It also gives organizations the ability to have two system administrators with standard support and unlimited course uploads. It also supports up to 10 GB of storage.
Professional: The Professional option is $1,600 a month and covers up to 1,000 active learners and five administrators. It has up to 15 GB of storage. Add-on options include custom URL, localization, integration to other applications and e-commerce functionality.
Enterprise: The Enterprise option supports unlimited active users, administrators and storage. Custom interface, custom URL and premium support are included. Please contact Knowledge Anywhere directly for a quote.

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Shortcomings

The most basic tier level, Express, does not come with some of the advanced features and integrations of the Professional and Enterprise tiers, requiring customers who want a more customized LMS to opt for a higher tier level.

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