Configio Review

Community Brands
Community Brands
St. Petersburg, FL
Deployment Model:
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Configio At A Glance

Good: Doubles as an eCommerce solution for hosting events and registering attendees online.
Bad: Steep learning curve for inexperienced users new to managing a highly configurable enterprise solution.
Bottom Line: A highly customizable LMS that works very well for an array of unique clients.

Product Overview

Configio is a feature-rich multi-modular solution that touches on many software categories. For the purposes of this review, we’ve focused on the strengths relevant to the Learning Management System (LMS) portion of this product.

Configio is an eCommerce solution that allows companies to sell and organize their trainings and other events. In addition to selling eCommerce courses, companies can create and track email marketing campaigns and set up online registrations, while nonprofits can manage their volunteer efforts. They can also sell and promote online courses, track course completions and create certificates.

Configio is highly configurable so that as a learning management solution, organizers are able to manage and deliver a vast library of content to a highly flexible amount of individual learners. The system is also able to consolidate business contacts, sales leads, customer purchases, shipping management, staff management, and much more with a close focus on learner planning and executing any event.

Configio doesn’t offer a free trial, but does offer a free demonstration of the solution.


Learning Management features can be bought separately from the full Configio package. Here are some of its key features:

  • A recommendation engine that helps administrators set up courses based on personalized learning paths
  • Website design with a drag-and-drop editor, advanced search engine optimization (SEO) and mobile-responsive templates
  • Communication hub for delivering texts and emails to learners
  • Customizable content manager for creating badges, certificates and more
  • eCommerce functionality (e.g., collecting payments, receiving financial reports)
  • Dashboards and advanced reporting

Target Market

Configio is tailored in a number of ways to appeal to many niche clients with unique learning processes.  It can also be invaluable for sales and marketing teams that require delivery of content via an eCommerce channel and seek extended capabilities around the registration and management of in-person training events.

Below is a list of 10 sample clients:

  • BolderBoulder
  • YMCA
  • Challenger Sports
  • Fellowship of Christian Athletes
  • Chess-4-Life
  • Skip Barber Racing School
  • TGA Premier Golf and Tennis
  • DirtFish Rally School
  • Camp Fire
  • Virtual Education Software Inc

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Configio is able to have the solution running almost immediately with an implementation service called “Fast Track.” This service offers a gateway, payment set up, custom website themes, a training platform for the client’s users, and priority customer support.

Another service is for Configio’s website design team to update the client’s existing website or create a new one through WordPress. This service also offers training for clients to manage their own content, or additional services to help support the site after it’s been built.

Customer Service & Support

Configio has a customer support team that can be reached either through a ticketing system, instant chat, screen share, or video chat with real-time walkthroughs.  The support team is consistent with helping users new to managing enterprise systems as well.


As Configio is a customizable solution, pricing is based on a company’s unique needs and the modules they select. Please contact the vendor directly for a quote.


The full Configio package has a tremendous number of features and may lead to a steep learning curve when implementing the entire platform all at once. Advanced users are easily able to tackle the system for all of their learning management, event management and eCommerce needs, but if the user has no technology experience they will require more personalize support fully utilize the feature sets to prevent feeling overwhelmed.


Community Brands Screenshot 1
Community Brands Screenshot 2
Community Brands Screenshot 3


Configio® is part of Community Brands, the leading provider of cloud-based software to associations, nonprofits, faith-based groups, and K-12 schools. Organizations adopt Community Brands solutions to manage memberships, career centers, learning, accounting, fundraising, donations, admissions, enrollment and events.

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