Configio Review

Configio
Product:
Vendor:
Founded:
Headquarters:
Configio
Configio
2005
WA, USA
Ownership
Customers:
Deployment Model:
Free Trial:
Private
2,560+
Cloud
No
Download Comparison Guide

Configio At A Glance

Good: Doubles as an eCommerce solution with PCI compliance for hosting events and registering attendees online.
Bad: Steep learning curve for inexperienced users new to managing a highly configurable enterprise solution.
Bottom Line: A highly customizable PCI compliant LMS that works very well for an array of unique clients.

Product Overview

Configio is a feature-rich multi-modular solution that touches on many software categories. For the purposes of this review, we’ve focused on the strengths relevant to the Learning Management System (LMS) portion of this product.

As an all-in-one solution, Configio includes eCommerce, Customer Relationship Management (CRM) Time Sheet Tracking, and Email Campaign Management with the ability to consolidate all kinds of data for organizing and registering users. For example, users can register for an in person training event, create notes such as food preferences and allergies if the event includes dinner, or optionally purchase additional materials related to the training event.

The architecture of Configio is highly configurable so that as a learning management solution, organizers are able to manage and deliver a vast library of content to a highly flexible amount of individual learners. The system is also able to consolidate business contacts, sales leads, customer purchases, shipping management, staff management, and much more with a close focus on learner planning and executing any event.

When delivering content in eCommerce mode, administrators are able to create a simple or  sophisticated registration for an accounts to complete and then accept e-payments. Rather than integrating with a third party solution such as Shoppify, Configio is PCI Level 1 Compliant for allowing secure online payments within the system. This includes the ability to issue gift cards and coupons.

When it comes to registering event attendees and course learners, Configio makes it simple to reserve a spot and purchase at check-out. Fields can be configured so that “add to cart” could instead be labeled “sign-up” or “Attachment” can instead be “handout.”

Configio doesn’t offer a free trial, but does offer a free demonstration of the solution.

Features

Learning Management features can be bought separately from the full Configio package. We’ve chosen the following top three features from Configio’s LMS:

1. Course Material: A content player allows course material to include interactive videos, surveys, tasks lists and more. Test and quizzes are accessible for instructors to assign. Instructors are also able to create original lessons within the system. Automatic reminders keep track of course items for both instructors and learners.

2. Certifications: Design custom certifications to print upon course completion and set expiration dates for learners to re-certify. Mandate prerequisites so that learners must complete a learning path before moving on to the next course.

3. Instructor Portal: Instructors have their own access portal for organizing the syllabus, constructing exams, sending handouts & attachments, and keeping track of other details such as course work, due dates and essays.

  • Asynchronous Learning?
  • Employee Training?
  • Gamification?
  • Content Library?
  • Mobile Learning?
  • SCORM Compliance?
  • Synchronous Learning?
  • Testing & Assessments?

Target Market

Configio is tailored in a number of ways to appeal to many niche clients with unique learning processes.  It can also be invaluable for sales and marketing teams that require delivery of content via an eCommerce channel and seek extended capabilities around the registration and management of in-person training events.

Below is a list of 10 sample clients:

  • BolderBoulder
  • YMCA
  • Challenger Sports
  • Fellowship of Christian Athletes
  • Chess-4-Life
  • Skip Barber Racing School
  • TGA Premier Golf and Tennis
  • DirtFish Rally School
  • Camp Fire
  • Virtual Education Software Inc

Download Now: Learning Management Software Buyer's Guide

Choosing a Learning Management Solution is all about finding the right fit. Our report will walk you through the process and help you make a smart purchasing decision. Download Now

Implementation/Integration

Configio is able to have the solution running almost immediately with an implementation service called “Fast Track.” This service offers a gateway, payment set up, custom website themes, a training platform for the client’s users, and priority customer support.

Another service is for Configio’s website design team to update the client’s existing website or create a new one through WordPress. This service also offers training for clients to manage their own content, or additional services to help support the site after it’s been built.

Customer Service & Support

Configio has a manned customer support team that can be reached either through a ticketing system, instant chat, screen share, or video chat with real-time walkthroughs.  The support team is consistent with helping users new to managing enterprise systems as well.

Pricing

Configio offers five pricing plans that’s billed per user per month. They are:

  • Starter ($55 per user per month): The Starter plan doesn’t include learning management functionality. However, it has a customer relationship management (CRM) feature, dashboard, document library and workflow management. There is also 2 GB of data storage and the plan includes one hour of training and implementation for free.
  • Professional ($95 per user per month): The Professional plan includes event/conference registration, e-commerce, dashboards and CRM. It also includes 5 GB of data storage.
  • Business ($155 per user per month): The Business plan focuses more on e-commerce. It has the same features as the Professional plan plus document library, workflow management, membership management, 10 GB of storage and free implementation and training for up to four hours.
  • Business ($155 per user per month): This is the same Business plan but it includes learning management functionality and 40 GB of storage. It supports up to 250 learners per month.
  • Enterprise ($275 per user per month): The Enterprise plan includes all of Configio’s features, such as enhanced dashboards, 50 GB of storage, eight hours of free training and implementation and supports up to 500 learners per month.

There are also optional add-ons, such as $495 for up to five hours of additional training and implementation assistance and Fast Track for up to 10 hours of implementation for a one-time fee of $995.

Shortcomings

The full Configio package has a tremendous number of features and may lead to a steep learning curve when implementing the entire platform all at once. Advanced users are easily able to tackle the system for all of their learning management, event management and eCommerce needs, but if the user has no technology experience they will require more personalize support fully utilize the feature sets to prevent feeling overwhelmed.

Screenshots

Configio Screenshot 1
Configio Screenshot 2
Configio Screenshot 3

About

Configio began as a solution designed with eCommerce purposes for event planning, allowing the architecture beneath the software to be used dynamically. Configio continues to customize its product for new client demands and prides itself as a highly configurable out-of-the-box system. Paired with attentive customer support, the solution is able to meet its clients’ creative expectations. In 2016, Configio rebranded from My Custom Event.

Download Vendor Comparison Guide
Send feedback or corrections to feedback@betterbuys.com.

Related Solutions






User Reviews

  • User Rating
  • No Rating Yet!
  • 0%
  • (0) No reviews yet!

No Rating Yet!

0%

  • Features
    User: 0%
  • Ease of Use
    User: 0%
  • Ease of Implementation
    User: 0%
  • Support
    User: 0%


No one has rated this yet, be the first! No one has rated this yet, be the first!



Write a Review

*