Axis LMS Review

Product:
Vendor:
Founded:
Headquarters:

Axis LMS
Atrixware
1997
Blackwood, NJ

Ownership:
Customers:
Deployment Model:
Free Trial:

Private
Unknown
Cloud
Yes

Product Overview

Axis LMS is a cloud-based learning management system that’s designed to help organizations provide training to their employees, customers and vendors. It has customizable features that support a company’s unique requirements.

Trainers can create, deliver and track their courses, while learners can access their courses from any device. The software supports both online and offline learning.

Axis LMS has numerous benefits, such as:

• Increased learner engagement with gamification and social networking features
• Tailored solutions to use cases, industry and company size
• Scalable pricing plans
• Integration with over 5,000 third-party software applications

Features

Axis LMS has robust features. Here are some of its key ones:

Branding – The software has fully customizable features, so organizations can design their learning portal to match their brand. In addition to adding in their logo and color schemes, companies can customize their page layouts, certificates, quiz questions and responses, and more. Axis LMS supports HTML, CSS and JavaScript globally and on individual pages.

In addition, the software has an adaptive mobile web engine that lets users set up custom online portals that can be rendered both on desktops and mobile devices. Users can limit or prohibit content on mobile devices, as well as display a different layout on mobile than on the desktop.

Content creation – Users can set up content using the drag-and-drop interface within the course builder. Axis LMS supports SCORM courses, documents, PowerPoint, videos, images and websites. Users can also use a third-party course authoring tool, such as Captivate or Articulate. Once a file is added to the course, Axis LMS automatically creates learning activities.

Users can also add in prerequisites and time requirements to content, as well as target the course to specific groups. In addition, they can select from the optional Axis LMS content library that stores over 20,000 courses in 130 categories.

Reports – With this feature, users can run reports on various metrics by setting up filters based on different data points, and they can also schedule reports to be sent by email on a nightly basis.

Learner collaboration – Learners can communicate with each other via email and live chat, as well as participate in discussion forums. In addition, they can collaborate within the UserConnect social networking platform where they can start threads, create a post or display their badges. The gamification feature allows learners to earn badges by passing a quiz, completing a course or participating in discussions.

Continuing education programs – Companies can automate their continuing education/recertification management programs. Users can set up all facets of the certification program, including certification eligibility, length and credits, and they can set up email recertification reminders to be sent automatically to specific learners. Axis LMS supports legacy continuing education and certification credits data that can be imported from another system.

eCommerce – The eCommerce feature lets organizations sell online and offline courses to their customers. Users can create their own custom storefront or take advantage of Axis LMS’s prebuilt storefront, and the software accepts PayPal and Authorize.net payment gateways. Finally, users can sell courses to their B2B channel with the agent store functionality.

Target Market

Axis LMS targets organizations of all sizes, and it supports many use cases (e.g., employee training, customer training, compliance management). It offers tailored solutions to many industries, such as:

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Implementation/Integration

Clients can sign up for a free demonstration of the software. Once they purchase any of the pricing plans, Axis LMS typically implements the software within one to three business days.

Axis LMS provides free onboarding and personalized training sessions. (The number of sessions depend on the pricing plan the client selects.) Axis LMS’s Customer Service team directs a one-hour webinar onboarding session on data migration and basic software features. The vendor’s training specialists provide personalized training webinar sessions for up to 10 participants within the client’s company.

Axis LMS integrates with over 5,000 third-party applications, such as customer relationship management (CRM) systems, human resource management software (HRMS) and marketing solutions, via Zapier and the application program interface (API).

Customer Service & Support

Administrators can browse articles, watch video tutorials and access user guides via the Help Center, and they can submit a request within the ticketing system.

Tech support response times vary, depending on the pricing plan the client selects (more details available in our Pricing section below). Note that Axis LMS doesn’t provide direct support to learners.

Pricing

Axis LMS has a LMS Lite platform for smaller companies. It has a minimum 10-user requirement and a maximum 75-user requirement. The LMS Lite platform includes the following features:

• All Axis LMS features (e.g., content creation, reporting, gamification, eCommerce, notifications, social learning)
• The ability to create a single organizational topology
• Free system setup
• Up to two free training sessions per year
• Up to two report administrators and one sub administrator
• One-day tech support response time

There are four tiers:

• 10 users at $16 per user, per month
• 25 users at $8 per user, per month
• 50 users at $5 per user, per month
• 75 users at $4 per user, per month

Then, there are three Standard LMS plans that start at $330 per month. Note that there’s a one-year minimum term required. The plans are:

LMS Core – The LMS Core plan has a minimum 100-user requirement and a maximum 3,000-user requirement. It includes all of the features of the LMS Lite platform, plus:

• The ability to create up to two organizational topologies
• Developer API
• Zapier integration
• A free onboarding session
• Up to three free training sessions per year
• Four-hour tech support response time
• Up to 10 report administrators and five sub administrators

LMS Pro – The LMS Pro plan has a minimum 250-user requirement and a maximum 4,000-user requirement. It includes all of the features of the LMS plan, plus:

• The ability to create up to four organizational topologies
• Instructor live training virtually and in physical classes
• Certification/continuing education management
• Granular access for report and user management
• The ability to share content downstream
• Agent storefront for B2B selling
• Two free onboarding sessions
• Up to five free training sessions per year
• Two-hour tech support response time
• Up to 20 report administrators and 10 sub administrators
• Up to 50 manager admins

Enterprise – The Enterprise plan has a 500-user minimum requirement, and there’s no limit to the maximum number of users. It includes all of the features of the LMS Pro plan, plus:

• The ability to create unlimited organizational topologies
• Localization features
• Custom UI phrases
• Granular access for report and user management
• Axis Cloud CDN files
• Top-level domain or sub domain
• Single sign-on via SAML
• White labeling administrator UI
• Integration with Microsoft Teams
• Dedicated private cloud server
• Increased API limits
• A sandbox account
• Eligibility for custom product enhancements
• Scheduled and/or off-hours product updates
• Up to five free onboarding sessions
• Up to 10 free training sessions per year
• One-hour tech support response time
• Unlimited report administrators and sub administrators
• Unlimited manager admins

Finally, Axis LMS has a platform that combines its LMS features with a training library of 100 courses. Called Axis LMS Content+, there are four plans:

50-100 users: This plan covers 50 to 100 users at $9 per user, per month. In addition to the 100-course training library, it includes:

• All Axis LMS features (e.g., content creation, reporting, gamification, eCommerce, notifications, social learning)
• The ability to create a single organizational topology
• Free system setup
• Up to two free training sessions per year
• Up to two report administrators and one sub administrator
• One day tech support response time

150-200: This plan covers 150 to 200 users at $8 per user, per month. It includes all of the same features of the previous plan.

225-350: This plan covers 225 to 350 users at $7 per user, per month. It includes all of the features of the previous plans, plus:

• The ability to create up to two organizational topologies
• Automated reporting
• Developer API
• Zapier integration
• Up to three free training sessions per year
• Four-hour tech support response time
• Up to 10 report administrators and five sub administrators

375-500: This plan includes all of the features of the previous plan, except that it covers 375 to 500 users at $6 per user, per month.

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Shortcomings

While Axis LMS offers low-user plans, its functionality is focused towards larger implementation, so it may be too robust for smaller companies.

Screenshots

About

Since 1997, Axis LMS has been designed to be affordable and useful for learning and development (L&D) professionals in companies of all sizes.

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