SAP Litmos Review

SAP
Product:
Vendor:
Founded:
Headquarters:
SAP Litmos
SAP
2007
Dublin, CA
Ownership:
Customers:
Deployment Model:
Free Trial:
Public
4 million+
Cloud
Yes
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SAP Litmos At A Glance

Good: Easily operated by users of all backgrounds with an intuitive interface.
Bad: Support team can be slow to respond, and reporting tools could be more robust.
Bottom Line: Robust LMS with customizable features and mobile access that's SCORM and TIN CAN compliant.

Product Overview

SAP Litmos is a cloud-based learning management system (LMS) with user-centered solutions that fall under four categories:

  1. Employee – Close the employee skills gap by allowing your talent to complete courses that will improve their job performance.
  2. Customer – Innovatively update your customers on the latest products and services your business offers.
  3. Compliance – Simplify required compliance training with courses from Litmos’ content library.
  4. Channel – Easily bring your channel partners up to date with your business either by assigning courses or setting up self-registration for your partners’ convenience.

SAP Litmos’ solutions are tailored toward an industry’s specific needs and challenges by addressing areas like security, ease of use and scalability.

Keeping the user in mind, SAP Litmos’ solutions have mobile access, an intuitive interface, and multi-language and localization support. They’re also easily customized to reflect your organization’s brand.

Features

SAP Litmos has intuitive features that are focused on simplifying time-consuming tasks associated with training, and improving the experience of users and learners.

Below we list the core features of SAP Litmos LMS:

  • Course builder – Use embedded tools to easily create content that supports various media formats.
  • Assessment & quizzes – Review training information and test knowledge application.
  • Survey & feedback – The LMS has built-in tools to gather user feedback and easily create reports based on training impact.
  • Checklists & tasks – This module allows you to create guided task lists for learners to follow.
  • Course library – Learners have access to a repository of courses they can browse or self-enroll into.
  • Reports & dashboards – This feature allows you to track learner performance, create reports and share information on one platform.
  • SCORM & TIN CAN compliance – The LMS is compliant with national and international e-learning standards.
  • Instructional Led Training (ILT) – Schedule both virtual and classroom sessions with the ILT module.
  • eCommerce – Easily set up an online store front and make your training courses profit your company.
  • Gamification, leaderboards & CEUs – Increase learners’ engagement and motivation by awarding them based on their activity.
  • Messages & notifications – Set up automated messages, reminders and notifications for instructors and learners.
  • Certifications – Design parameters to earn certificates of course completion, and easily distribute them.
  • Corporate compliance – Track the compliance-training requirements of your entire enterprise.
  • Learning paths – Create course groupings and a curriculum for learners to follow.

  • Asynchronous Learning?
  • Employee Training?
  • Gamification?
  • Content Library?
  • Mobile Learning?
  • SCORM Compliance?
  • Synchronous Learning?
  • Testing & Assessments?

Target Market

From bio-tech to nonprofit, small businesses to enterprises, SAP Litmos has solutions for all types of organizations that want to improve their bottom line though effective training.

We’ve listed 10 customers below:

  • Cellairis
  • Market Wired
  • PsychArmor
  • Open Study College
  • SupplyCore
  • Gems Group
  • IOFM
  • Norwegian Airlines
  • Climatec
  • Couple to Couple League

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Implementation/Integration

SAP Litmos is a cloud-based, hosted LMS, so the software can be easily implemented into an organization’s workflow. The software can also be deployed within minutes rather than in weeks or months.

The learning management system also supports numerous commonly used integrations. Some notable ones are listed below:

  • SAP Litmos API Platform
  • Shopify
  • Dropbox
  • Salesforce
  • Google+
  • TribeHR
  • Box
  • GoToTraining
  • OKTA
  • SAML 2.0

Customer Service & Support

SAP Litmos supports over 4 million users globally. Its support team is available 24/7 via email or phone.

SAP Litmos also offers an online database of infographics, white papers and guides, as well as webinars and videos for customers to use at their convenience.

Pricing

SAP Litmos offers two subscription plans: Litmos Pro and Litmos Pro + Courses.

Litmos Pro:

The Pro Plan has many features, including phone and email support, learning paths, content creation, reporting and more.

  • 150 to 500 active users: $6/user per month
  • 501 to 1,000 active users: $4/user per month
  • 1,001 to 1 million active users: Please contact Litmos for a quote.

Litmos Pro + Courses:

The Pro + Courses plan includes access to Litmos’s Heroes Course Library

  • 50 to 150 active users: $15/user per month
  • 150 to 500 active users: $9/user per month
  • 501 to 1,000 active users: $6/user per month
  • 1,001 to 1 million active users: Please contact Litmos for a quote.

SAP Litmos offers add-on services, such as automation bundle, multiple accounts, sandboxes (testing software changes before going live) and the ability to use SAP Litmos within the Salesforce CRM. Please contact SAP Litmos for a quote.

Shortcomings

Some customers have said the SAP Litmos support team can be unresponsive at times, especially when making contact through the phone. Others have mentioned that the reporting tools could be more robust.

Screenshots

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About

The SAP Litmos learning platform enables thousands of global companies to deliver training in the now. The solution is comprised of a powerful LMS, a commerce platform, and a content-rich course catalog that make it easy to manage the entire learning program from system implementation and integration to ongoing administration.

SAP Litmos empowers organizations to align corporate training with the company’s most important strategic goals, while developing highly up-skilled workers who are more engaged, satisfied, and equipped to deliver the best customer experience possible.

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