A Computerized Maintenance Management System (CMMS) helps businesses streamline maintenance operations by tracking equipment, inventory and labor. Staff can manage work orders and develop preventive and predictive maintenance programs. The software can reduce equipment downtime and maintenance costs, as well as improve asset life.

Unplanned downtime costs industrial manufacturers $50 billion annually

Source: Deloitte

A predictive maintenance program can cut maintenance costs by up to 40%

Source: ReliablePlant

55% of manufacturers still use spreadsheets to track maintenance

Source: PlantEngineering

CMMS Buyer's Guide

What is an CMMS?

A Computerized Maintenance Management System (CMMS) helps businesses streamline maintenance operations by tracking equipment, inventory and labor. Staff can manage work orders and develop preventive and predictive maintenance programs. The software can reduce equipment downtime and maintenance costs, as well as improve asset life.

Common Features of CMMS Software

Here are several common features found in CMMS software:

Asset management

Asset management lets companies track physical and fixed assets, such as equipment, machinery, vehicles and buildings. For each asset, a CMMS can record and store the purchase date, price, serial number, technical specifications, manual, warranty, location, condition, safety permit and maintenance history. The feature also lets companies organize assets by type, department and other categories.

Work order management

Work order management streamlines maintenance tasks, such as inspections and repairs. Customers and employees can submit maintenance requests through an online form or directly through the system. Managers can prioritize work orders, schedule repairs and assign tasks to specific employees. For each work order, the software can track the service technician, equipment issues, repair history, amount of downtime and cost of repair. Some CMMS solutions can even make recommendations for future maintenance steps.

Predictive maintenance

Predictive maintenance analyzes machine conditions to predict potential machine breakdowns. The feature integrates with condition-based monitoring devices that track noise, vibration, temperature, corrosion, voltage, pressure and flow. If the condition goes beyond an acceptable range, the software can automatically trigger an alert and generate a work order.

Scheduling

Scheduling functions let companies assign maintenance tasks based upon worker availability and predictive or preventive maintenance programs. The software can also alert users when maintenance is due based upon government regulations, industry estimates or manufacturer guidelines.

Inventory management

Inventory management helps companies make sure that inventory, spare parts and maintenance tools are available when repairs are needed. The feature can monitor the quantity of spare parts, alert maintenance of low levels and automatically order new supplies. It also records and stores info for each item, such as type, model number, date of purchase, price, supplier, location and warranty.

Preventive maintenance

Preventive (or preventative) maintenance helps companies develop a routine maintenance schedule, based upon machine usage or time. Equipment is regularly serviced before a breakdown happens. Some CMMS solutions also offer a library of common preventative maintenance tasks and procedures.

Mobile access

Mobile access lets maintenance workers in the field view equipment info and work orders via a smartphone or tablet. Users can take photos of equipment and repair progress, request help and order spare parts. Some CMMS solutions can also scan QR codes or bar codes on equipment or inventory to display info.

Reports and analytics

Reports and analytics helps companies generate audit-ready reports to demonstrate compliance with safety and environmental regulations. CMMS software also gives management analytical tools to understand key performance indicators (KPIs) for equipment productivity, maintenance labor costs and return on investment.

Top Benefits of CMMS

Computerized maintenance management systems have many benefits, including:

Less equipment downtime

Unplanned equipment downtime can bring business to a standstill and drive good customers away. With a CMMS solution and a proactive maintenance plan, equipment should run more smoothly and break down less often.

In addition, maintenance can be planned around important projects, during times when machines won't be in use. As a result, planned downtime won't delay services or interfere with production.

Increased asset lifespan and ROI

When one part of a machine malfunctions, it can result in permanent damage to other parts. Preventing breakdowns entirely can greatly extend the lifespan of equipment.

Purchasing equipment also requires a significant investment from the company. If the asset lasts longer, it can generate more profits, delay the need to buy more equipment and increase the return on investment.

Digitized maintenance records

In the past, maintenance departments kept asset info on disorganized pen and paper records or error-prone spreadsheets. Hard copies of manuals, warranties and permits could be easily lost or destroyed.

With a CMMS solution, companies can attach vital records and documents to specific assets in an electronic database. Assets can be assigned to particular departments or maintenance workers and viewed by categories, such as last service date or cost.

Scheduling tools and automated alerts

Many maintenance programs rely on a schedule of routine inspections and repairs. However, busy employees or departments with frequent turnover can often lose track of essential maintenance tasks.

CMMS software can alert users when maintenance is due based on various regulatory or manufacturer guidelines. In addition, monitoring devices can alert users when a piece of equipment is in danger of breakdown and even automatically generate a work order.

Predictive and preventive maintenance programs

Proactive maintenance programs, such as predictive and preventive maintenance, require data and organization. For example, preventive maintenance needs tasks to be completed on a schedule. A CMMS offers calendar features, automated alerts and checklists to streamline the process.

A predictive maintenance program needs to be integrated with condition-based monitoring devices. Without a CMMS solution, a company wouldn't be able to access and analyze the data from these devices.

Better inventory control

Businesses need spare parts and tools on hand to maintain and repair their equipment. However, carrying too much inventory is inefficient, especially when supplies can be lost or stolen.

CMMS solutions help companies balance inventory needs and keep only necessary quantities in stock. Maintenance employees can note when they use spare parts or consumable items like oil, and the software can automatically order new supplies when inventory gets low.

Streamlined work orders

Work orders require coordination between the department that uses the equipment, managers in the maintenance department and service technicians who are responsible for inspections and repairs. With so many different groups, it's easy for the ball to get dropped.

CMMS software streamlines the process to ensure that maintenance is completed on time and in the best order. Work orders can be automatically generated by monitoring devices, or submitted by customers or employees through an online form or mobile app.

Managers can then prioritize which work orders should be completed first and assign them to specific technicians. Service technicians can record what repairs are made, mark the work order as complete, order more spare parts or supplies, and schedule future maintenance tasks.

Improved labor productivity

Maintenance workers are valuable and their time shouldn't be wasted on administrative tasks. They should be able to quickly and easily get the info they need to do their main job—making sure equipment is working properly.

A CMMS solution can improve maintenance worker productivity with several features. First, users can scan a QR code on a piece of equipment with a mobile app. The software will display previous work orders, maintenance history, the last inspection date, specifications, manuals and video guides for conducting maintenance.

While at a jobsite, maintenance workers can attach photos of problem areas or finished repairs and complete work orders. With a tool to access info quickly and coordinate maintenance, companies can increase their labor productivity and reduce costs.

Simpler regulatory compliance

Many businesses face safety, environmental or other government regulations when it comes to inspecting and repairing equipment.

These companies can use a CMMS to stay compliant by keeping worker safety procedures readily available, tracking maintenance histories and documenting completed inspections. These automated processes create a permanent and easily auditable maintenance record.

More data-driven budgeting and decision making

Companies can spend a lot of money to keep assets running smoothly, and it may not always be the right financial decision.

CMMS software collects data on a wide range of key performance indicators: downtime, inventory and supply costs, the amount of time it takes to repair equipment, etc. Managers can use the data to spot maintenance trends, prepare budgets and analyze the cost-benefit of different maintenance strategies.

CMMS Pricing

CMMS software prices vary depending on method of deployment, number of users, and level of functionality and customizations.

For a web-hosted CMMS, small businesses with only one or two users might pay $50 to $100 per month, while mid-sized companies will probably pay several hundred dollars.

Companies can also purchase an off-the-shelf CMMS without customizations for $750 to $1000.

For customized on-premise solutions, vendors typically charge a base fee for the software and a separate fee for each user. Small companies might pay between $1,500 and $10,000, while larger businesses with more comprehensive needs can spend $10,000 to $40,000.

These prices don't include support and software upgrades, which can run about 20% of the total purchase price each year.

How to Choose CMMS Software

CMMS software can range in features and pricing, so it's important to take the time to research your options. We recommend the following steps when choosing a CMMS solution:

1

Identify your company's needs

The first step in identifying your needs is to understand what type of assets your company has to manage. Do you have a fleet of vehicles, a single factory or multiple manufacturing sites in different countries?

The next step is to get input from maintenance staff and managers. How are maintenance records currently handled? What tasks require the most time from technicians? How often do machines break down and what's the repair process?

You should also consider your maintenance program and the program you'd like to implement. Do you wait until equipment has failed before servicing it? Do you have the money and internal IT staff to implement a predictive maintenance plan, or would a simpler preventive plan work better for your needs?

It's a good idea figure out which key performance indicators will be affected by a CMMS solution. Will it reduce downtime and increase asset life? Can it decrease labor costs? Gathering this info can help demonstrate a business need for CMMS software to get management buy-in.

2

Creating a Shortlist

Research vendors that best fit your needs. In addition to current requirements, consider the implementation process and the scalability of the CMMS solution.

The implementation process can vary significantly. You'll want to speak with vendors and ask about timelines and fees. Be sure to ask if training is available.

Think about what types of assets you have now and may purchase in the future. If you plan to grow the company, make sure the CMMS is scalable. It should be able to handle various asset types and users.

Once you've researched these issues, you can put together a shortlist of vendors whose software matches your needs.

3

Contact vendors

Begin contacting vendors on your shortlist. You should request a demo of the solution to see how it works. Make sure to test the software with the managers and technicians who'll use it most often.

As discussed in the Pricing section above, CMMS solutions vary in cost. You'll need to factor in the number of assets and users required. It's important to fully understand the vendor's pricing structure.

Some vendors also charge extra for implementation, support and training. Keep this in mind when asking for a quote. You'll want to compare all-in prices among different vendors.

4

Conduct due diligence

Once you've completed a demo of the CMMS solution and have a better understanding of price and services, it's time to get references from a vendor's current or previous clients. If the vendor has been in business for less than five years, it's particularly important to get references.

The vendor will give you the names of clients with positive experiences, but make sure to ask for companies that have similar needs to yours (e.g., businesses with a fleet of vehicles or that only have a single factory).

When contacting the reference, ask if there have been any issues with the vendor or the solution.

Challenges of CMMS Software

Every software has pros and cons. Using CMMS software has its own challenges, including:

Managing change

Implementing a CMMS solution requires coordination between various departments, including IT, maintenance, operations and accounting. These stakeholders may have issues with adopting new technology.

Operations might be slow to accept automated maintenance processes and make decisions based upon new data. Maintenance workers may be hesitant to stop using pen and paper record systems and printed equipment manuals.

It's important to keep lines of communication open during implementation and to manage change for all employees.

Lack of goal setting

Investing in a CMMS solution requires significant capital. To demonstrate a strong return on investment, businesses need to set clear goals before purchasing the software.

Vague objectives like "saving money" and "fixing machines" can lead to unsatisfactory results. Instead, make sure to have specific, clear goals, such as:

  • Reducing downtime to X hours
  • Increasing asset lifespan to X years
  • Reducing labor costs by X percent
  • Streamlining the scheduling process to save X amount of time

Once a company has defined its goals and key performance indicators, it can better analyze whether the investment was a success.

Planning for future scalability

Companies purchase CMMS software to manage their current assets. As these businesses grow, however, new assets may require additional functionality. When researching the right CMMS tool for your business, consider future growth.

For example, if your business will eventually purchase more vehicles, be sure to look for a CMMS solution with extensive fleet management features.

Before committing to a specific vendor, it's important to plan for multiple assets types, an increasing number of users and various kinds of maintenance programs.

Untrained maintenance team

CMMS software can streamline maintenance processes by extending the lifespan of machinery, organizing schedules and sending work orders from dozens of sources.

However, it can't actually perform maintenance on your assets. Workers need to be qualified and properly trained in maintenance and repair for a CMMS solution to provide the desired benefits.

A CMMS works best with a professional maintenance team, not as a replacement for one.

3PL Warehouse Manager
VENDOR NAME: 3PL Central
READ REVIEW

GOOD

A cost-effective WMS with a full range of features for small to mid-sized companies and enterprises.

BAD

Some customers have mentioned the interface feels old, making the solution a bit clunky to work with.

BOTTOM LINE

A WMS solution for third-party logistics and warehousing companies that streamlines tasks like billing, shipping and e-commerce management.

READ REVIEW
4Site
VENDOR NAME: FSC Limited
READ REVIEW

GOOD

Accounting and financials module, can be deployed in multiple locations,

BAD

Targeted to very specific industry niches, not intended for smaller businesses.

BOTTOM LINE

4Site provides more than a traditional CMMS solution - its integrated suite also includes accounting features for companies that need to monitor their budgets.

READ REVIEW
360Facility
VENDOR NAME: Accruent
READ REVIEW

GOOD

Modules designed specifically for real and estate and facilities management, allows vendors to access information on projects directly, business intelligence capability.

BAD

No on-premised solution available.

BOTTOM LINE

360Facility is an easy-to-use Cloud-based software that fosters collaboration with vendors.

READ REVIEW
AgileAssets
VENDOR NAME: AgileAssets
READ REVIEW

GOOD

A wide variety of CMMS features, modular design, mobile capability.

BAD

Intended more for the transportation industry.

BOTTOM LINE

Comprehensive CMMS solution with strong focus on fleet, equipment, bridges, and utilities, among others.

READ REVIEW
API PRO
VENDOR NAME: API Maintenance Sys.
READ REVIEW

GOOD

Business intelligence module, open access system that utilizes muti-tier technology and databases, ability to select specific modules based on need.

BAD

No strong presence in the U.S. market.

BOTTOM LINE

Enterprise asset management system that is customized to a company's needs.

READ REVIEW
TabWare
VENDOR NAME: AssetPoint
READ REVIEW

GOOD

Ability to monitor safety management practices, easy to use features, mobile solutions designed for specific management roles.

BAD

No free trial offered, also not intended for all industries.

BOTTOM LINE

Easy-to use solution designed for the maintenance professional for tracking maintenance operations, reducing downtime and controlling costs.

READ REVIEW
Avantis
VENDOR NAME: Schneider Electric
READ REVIEW

GOOD

Predictive analytics function, three optional modules for solution enhancement, focus on improving client's ROI.

BAD

Not intended for smaller companies.

BOTTOM LINE

Robust system package which provides tools for cutting maintenance costs through preventive methods, predictive analysis, and conditional reporting.

READ REVIEW
Axxerion
VENDOR NAME: Axxerion USA
READ REVIEW

GOOD

Data accessible anywhere at any time, unique features such as help desk support and satisfaction surveys, integrates with many applications.

BAD

No on-premised option.

BOTTOM LINE

Web-based solution ideal for businesses that need dedicated maintenance software.

READ REVIEW
Guide Ti
VENDOR NAME: COGEP
READ REVIEW

GOOD

Integrates with existing systems, easy to use Smart Planner feature, add-on dashboard for maintenance planning and budgeting.

BAD

Not intended for small or medium businesses, errors tend to take significant support time to fix.

BOTTOM LINE

CMMS/EAM solution that has fast data-entry, drag and drop features, and advanced search tools for boosting maintenance teams' productivity.

READ REVIEW
collectiveFleet
VENDOR NAME: Collective Data
READ REVIEW

GOOD

Optional add-ons such as fuel cards and GPS, four deployment options, business intelligence functionality.

BAD

Companies that manage additional assets may be better suited for Collective Data's other product, collectiveFusion.

BOTTOM LINE

Flexible, easy to use, and scalable system designed for companies with high-end fleet and vehicles.

READ REVIEW
Dematic Sprocket
VENDOR NAME: Dematic
READ REVIEW

GOOD

Scalable, many features included in a mobile environment, flexible deployment options.

BAD

Space management functionality is not offered.

BOTTOM LINE

Enterprise asset management solution that provides an intuitive experience for all business sizes.

READ REVIEW
DirectLine
VENDOR NAME: Megamation
READ REVIEW

GOOD

Unlimited live support and training, wide variety of standard and optional features, implementation, training, and support costs are included in price of solution.

BAD

Difficulty in integrating with ERP solution, no mobile functionality, targeted to very specific industry niche (i.e. education).

BOTTOM LINE

CMMS solution that empowers every user with custom design, offering specific modules tailored to each part of a company's business.

READ REVIEW
Dossier Software
VENDOR NAME: Dossier Systems Inc.
READ REVIEW

GOOD

Two scalable editions to choose from, daily reminder dashboard to keep track of fleet and vehicles, simple warranty management.

BAD

Focused mainly on fleet management, no free trial offered.

BOTTOM LINE

Dossier allows companies to keep track of fleet assets for real-time insight through clear and simple record keeping.

READ REVIEW
Dude Solutions
VENDOR NAME: Dude Solutions
READ REVIEW

GOOD

Short implementation process, helps streamline maintenance process, dedicated mobile app.

BAD

Intended for very specific industry niches, no on-premised option, no free trial offered.

BOTTOM LINE

CMMS solution that is flexible, easy to implement, and very accessible.

READ REVIEW
eMaintenance+
VENDOR NAME: Urgent Technology
READ REVIEW

GOOD

Dedicated mobile app for on-the-go access; ability to manage all suppliers, clients and contractors in one platform; configurable based on a client's specific needs.

BAD

On-premise deployment isn't offered. Also, it's not intended for small organizations.

BOTTOM LINE

Facility management solution with an intuitive interface designed to help improve efficiency and workflow while reducing maintenance costs.

READ REVIEW
ePAC
VENDOR NAME: EPAC Soft. Tech. Inc.
READ REVIEW

GOOD

Available both on-premise and in the cloud, Maintenance Performance Index that helps companies align maintenance metrics with goals.

BAD

No free trial, GIS integration or hard-copy user manual offered (electronic manual is available); doesn't show users landed costs of spare parts, but will do so in the future.

BOTTOM LINE

Scalable and intuitive CMMS/EAM software that doesn't take a one-size-fits-all approach.

READ REVIEW
eRPortal
VENDOR NAME: eRPortal
READ REVIEW

GOOD

Accessible at any time anywhere, tracks both planned and unplanned maintenance, integrates with other systems for exporting work orders.

BAD

Not intended for small businesses, tech support by phone and email only available during regular business hours.

BOTTOM LINE

Software that helps companies maintain their equipment based on both the calendar and the condition of equipment.

READ REVIEW
FaciliWorks
VENDOR NAME: CyberMetrics
READ REVIEW

GOOD

Flexible deployment options, strong security, customizable dashboard/reporting functionality.

BAD

Desktop version is not compatible with Macs.

BOTTOM LINE

CMMS solution that helps companies maintain assets and facilities, track employees and adhere to regulatory compliance.

READ REVIEW
FastMaint
VENDOR NAME: SMGlobal Inc.
READ REVIEW

GOOD

Four editions to choose from, fast implementation process, affordable for smaller businesses.

BAD

Not compatible with Macs.

BOTTOM LINE

Scalable software that is easy to purchase and implement.

READ REVIEW
FieldAware
VENDOR NAME: FieldAware
READ REVIEW

GOOD

Available in three different licensing options, self-service portal for end-users, help improve revenue and customer service.

BAD

Primary focus is on field service management so it does not offer maintenance-oriented features.

BOTTOM LINE

FSM solution that allows technicians to provide all aspects of customer service on site straight from a mobile device.

READ REVIEW
FMX
VENDOR NAME: FMX
READ REVIEW

GOOD

Calendar-based schedule that multiple users can access and share, QR code for asset management, fleet maintenance.

BAD

Dedicated mobile app is not available, issues with changing terminology within platform.

BOTTOM LINE

Cloud-based solution that help users schedule events with its innovative drag and drop functionality

READ REVIEW
Fracttal
VENDOR NAME: EAMS Global-USA Inc.
READ REVIEW

GOOD

Field technicians can access platform anywhere using the Industrial Internet of Things, pricing model based on role, number of users and features needed.

BAD

Fracttal doesn't offer on-premise deployment.

BOTTOM LINE

Modern EAM solution that helps companies track maintenance activities and gain insight into asset performance to reduce costs and downtime.

READ REVIEW
FTMaintenance
VENDOR NAME: FasTrak SoftWorks
READ REVIEW

GOOD

Work orders automatically generated based on real-time data, multi-language and multi-currency support, pre-formatted templates for reports and graphs.

BAD

The on-premise solution is not supported on Mac systems.

BOTTOM LINE

Their philosophy of "automating everything" helps users improve productivity and reduce unplanned equipment downtime.

READ REVIEW
I'mOnIt!
VENDOR NAME: Sigma Data Systems
READ REVIEW

GOOD

Optional customized web portal, no data entry required, up to 10-user licenses available.

BAD

Basic features are only available, not intended for larger companies, no cloud deployment option.

BOTTOM LINE

Affordable, easy-to-use solution for small companies looking to migrate from paper-based tracking.

READ REVIEW
IBM Maximo
VENDOR NAME: IBM
READ REVIEW

GOOD

Flexible deployment options, integration to IBM Watson for machine learning functionality, industry-specific solutions.

BAD

Interface looks dated and is not user friendly, software is very robust and has a steep learning curve.

BOTTOM LINE

Enterprise asset management solution that uses machine learning and IoT data to manage a company's overall health.

READ REVIEW
Infor EAM
VENDOR NAME: Infor EAM
READ REVIEW

GOOD

Implementation Accelerator provides implementation process targeted to specific industries, wide variety of maintenance features.

BAD

Mobile app tends to drain battery quickly due to taking up considerable amount of resource.

BOTTOM LINE

Highly configurable EAM solution that helps companies to improve predictive maintenance and reduce energy usage.

READ REVIEW
iOFFICE
VENDOR NAME: iOFFICE
READ REVIEW

GOOD

Easily manage service requests, robust reporting capabilities, Hummingbird EX app for improving employee experience.

BAD

On-premise deployment is not offered.

BOTTOM LINE

Integrated facility management solution that helps companies improve the employee experience with a modern, digital workplace.

READ REVIEW
Landport
VENDOR NAME: Landport Systems, Inc
READ REVIEW

GOOD

Implementation process can range from few days to two weeks, all-inclusive monthly subscription price, visitor management module.

BAD

No inventory management functionality, difficult to access on mobile devices, no on-premised hosting option.

BOTTOM LINE

Flexible and scalable solutiion with a short implementation and training process.

READ REVIEW
Limble CMMS
VENDOR NAME: Limble CMMS
READ REVIEW

GOOD

Robust, comprehensive functionality; simple, intuitive user interface; avid customer support

BAD

Limited functionality with certain third-party software, an occasional bug

BOTTOM LINE

Limble CMMS organizes, plans, tracks and simplifies maintenance operations

READ REVIEW
Maint. Connection
VENDOR NAME: Maint. Connection
READ REVIEW

GOOD

Add-ons such as GIS Integration and MC Web API, quick response to customer queries, versatile reporting functionality.

BAD

Difficulty in uploading large documents.

BOTTOM LINE

Scalable CMMS/EAM system for companies needing a highly intuitive solution for asset, labor, and inventory tracking.

READ REVIEW
Maintenance Coordinator
VENDOR NAME: Simplicity Soft. Tech.
READ REVIEW

GOOD

Optional safety and HR modules, single-user and multi-user licenses available, custom implementation packages offered.

BAD

Not compatible with Macs.

BOTTOM LINE

Fully-functional CMMS that is designed for the maintenance professional.

READ REVIEW
Maintenance Pro
VENDOR NAME: Innovative Maintenance Systems
READ REVIEW

GOOD

Scalable versions, unlimited number of equipment and asset tracking, in-depth details of maintenance history.

BAD

Security access based on individuals difficult to handle, issues with mobile functionality, slow load times on SQL server.

BOTTOM LINE

Solution that empowers managers to stay on top of issues through a user-friendly interface and a robust set of maintenance functionalities

READ REVIEW
ManagerPlus
VENDOR NAME: ManagerPlus
READ REVIEW

GOOD

Choice of deployment options and modules, optional features, such as barcode app and unlimited users, multi-site support (in Enterprise module).

BAD

Not compatible with Macs, Basic edition does not support mobile access, even as an option.

BOTTOM LINE

Flexible deployment options that allow companies to purchase the modules they need.

READ REVIEW
MAPCON CMMS
VENDOR NAME: MAPCON Tech. Inc.
READ REVIEW

GOOD

Comprehensive set of features in both versions, ability to use solution at multiple sites, offers concurrent user licenses.

BAD

Three out of 10 optional advanced modules aren't currently available on MAPCON LITE (though some features will be added later).

BOTTOM LINE

Customizable and scalable CMMS designed for companies of all sizes.

READ REVIEW
Maxpanda
VENDOR NAME: Maxpanda
READ REVIEW

GOOD

Tech support built right into the dashboard, unlimited number of users access, affordable pricing plans with robust CMMS features.

BAD

No on-premise deployment available.

BOTTOM LINE

One of the few CMMS solutions that gives unlimited number of users access even with its basic pricing plan.

READ REVIEW
MCIM
VENDOR NAME: Fulcrum Collaborations
READ REVIEW

GOOD

Business intelligence and AI functionality, built on Salesforce platform and includes customizable modules, streamlines workflows and approvals.

BAD

Focuses heavily on risk mitigation and security, so may not be intended for companies that don't have those concerns.

BOTTOM LINE

Highly scalable, cloud-based information management and workflow tool designed to meet the heightened demands of critical environments found in specific verticals.

READ REVIEW
MicroMain
VENDOR NAME: MicroMain
READ REVIEW

GOOD

Offers a CMMS solution targeted for healthcare industry, inspection, contracts management, and fleet management features offered, two deployment options offered.

BAD

Not compatible with Macs, could use more security options.

BOTTOM LINE

Scalable CMMS software that is designed for all company sizes.

READ REVIEW
MPulse
VENDOR NAME: MPulse Maint. Soft.
READ REVIEW

GOOD

Wide variety of maintenance features based on edition purchased, Enterprise Management Suite offering, ability to integrate with other media.

BAD

Tend to be slow at times.

BOTTOM LINE

CMMS solution that comes in four edition designed for any company size.

READ REVIEW
Oracle eAM
VENDOR NAME: Oracle
READ REVIEW

GOOD

Supports all types of assets across multiple industries, ability to attach meters to an asset for tracking, analytics feature for reporting maintenance costs and other metrics.

BAD

Not intended for small businesses.

BOTTOM LINE

Enterprise asset management solution that helps companies focus on proactive asset maintenance rather than reactive maintenance in order to reduce unplanned downtime.

READ REVIEW
Performo
VENDOR NAME: Wizard Soft. Solutions
READ REVIEW

GOOD

Integrates with ERP, HR, and accounting systems as well as SQL servers and Microsoft Active Directory, self-service functionality, pre-formatted and customized reporting.

BAD

No predictive maintenance or fleet management features offered.

BOTTOM LINE

Facilities software that is easy to use, flexible, and scalable.

READ REVIEW
PMXpert
VENDOR NAME: Profit Systems Inc.
READ REVIEW

GOOD

Customizable features, optional self-service and alert notifications, beneficial to all companies.

BAD

No mobile functionality, not compatible with Macs.

BOTTOM LINE

Customizable solution that helps companies reduce maintenance expenses, improve productivity, and extend asset life.

READ REVIEW
ServiceChannel
VENDOR NAME: ServiceChannel
READ REVIEW

GOOD

Ability to recruit, manage, and train contractors, helps manage payments/invoices, good for companies with multiple sites.

BAD

Inventory management feature is not offered, targets very specific industry niches.

BOTTOM LINE

Unique focus on helping companies and contractors work together, such as recruiting and sourcing contractors via a directory.

READ REVIEW