Litmos Review

Litmos
Product:
Vendor:
Founded:
Headquarters:
Litmos
Litmos
2007
Dublin, CA
Ownership:
Customers:
Deployment Model:
Free Trial:
Public
1,000+
Cloud
Yes
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Litmos At A Glance

Good: Easily operated by users of all backgrounds with an intuitive interface.
Bad: Support team can be slow to respond, and reporting tools could be more robust.
Bottom Line: Robust LMS with customizable features and mobile access that's SCORM and TIN CAN compliant.

Product Overview

Litmos is a cloud-based learning management system (LMS) with user-centered solutions that fall under five categories:

  1. Employee – Close the employee skills gap by allowing your talent to complete courses that will improve their job performance.
  2. Sales – Salespeople need ongoing, highly effective training to be equipped with the knowledge, insight, context, and razor-sharp skills to nurture prospects, close deals, and earn repeat business.
  3. Customer – Innovatively update your customers on the latest products and services your business offers.
  4. Compliance – Simplify required compliance training with courses from Litmos’ content library.
  5. Partner – Easily bring your channel partners up to date with your business either by assigning courses or setting up self-registration for your partners’ convenience.

Litmos’ solutions are tailored toward an industry’s specific needs and challenges by addressing areas like security, ease of use and scalability.

Keeping the user in mind, Litmos’ solutions have mobile access, an intuitive interface, and multi-language and localization support. They’re also easily customized to reflect your organization’s brand.

Features

Litmos has intuitive features that are focused on simplifying time-consuming tasks associated with training, and improving the experience of users and learners.

Below we list the core features of Litmos LMS:

  • Course builder – Use embedded tools to easily create content that supports various media formats.
  • Assessment & quizzes – Review training information and test knowledge application. Learner can also upload a video assessment, which can be graded by managers as well as an AI feature that scan keywords and rates of speech.
  • Survey & feedback – The LMS has built-in tools to gather user feedback and easily create reports based on training impact.
  • Checklists & tasks – This module allows you to create guided task lists for learners to follow.
  • Course library – Learners have access to a repository of courses they can browse or self-enroll into.
  • Reports & dashboards – This feature allows you to track learner performance, create reports and share information on one platform.
  • SCORM & TIN CAN compliance – The LMS is compliant with national and international e-learning standards.
  • Instructional Led Training (ILT) – Schedule both virtual and classroom sessions with the ILT module.
  • eCommerce – Easily set up an online store front and make your training courses profit your company.
  • Gamification, leaderboards & CEUs – Increase learners’ engagement and motivation by awarding them based on their activity.
  • Messages & notifications – Set up automated messages, reminders and notifications for instructors and learners.
  • Certifications – Design parameters to earn certificates of course completion, and easily distribute them.
  • Corporate compliance – Track the compliance-training requirements of your entire enterprise.
  • Learning paths – Create course groupings and a curriculum for learners to follow.

Target Market

From bio-tech to nonprofit, small businesses to enterprises, Litmos has solutions for all types of organizations that want to improve their bottom line though effective training.

We’ve listed 10 customers below:

  • ADP
  • Concentrix
  • FitBit
  • IBM
  • Lindt
  • Loomis
  • Mercedes Benz
  • Netgear
  • The Walking Company
  • YouTube

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Implementation/Integration

Litmos is a cloud-based, hosted LMS, so the software can be easily implemented into an organization’s workflow. The software can also be deployed within minutes rather than in weeks or months.

The learning management system also supports numerous commonly used integrations. Some notable ones are listed below:

  • Litmos API Platform
  • Shopify
  • Dropbox
  • Salesforce
  • Google+
  • TribeHR
  • Box
  • GoToTraining
  • OKTA
  • SAML 2.0

Customer Service & Support

Litmos supports over 24 million users globally. Its support team is available 24/7 via email or phone.

Litmos also offers an online database of infographics, white papers and guides, as well as webinars and videos for customers to use at their convenience.

Pricing

Litmos offers three pricing options. It doesn’t publicly display its pricing information, so prospects will have to contact the vendor directly for a quote. The options are:

LMS – Some of the features are: 

  • Learning paths 
  • A course builder with SCORM and AICC compliance 
  • Video assessments
  • Gamification
  • A learner dashboard 
  • Reporting tools 
  • A mobile app 
  • Custom branding 
  • Multiple language support 
  • An instructor-led training module 
  • SOC Type 2 security
  • Over 30 Marketplace connectors (excluding Salesforce)
  • Single sign-on via Marketplace connectors
  • Email and phone support 

Courses – The Courses pricing option is intended for companies that want to just purchase the content library. It includes:

  • Access to more than 2,500 courses and videos
  • Highly-engaging learning modules
  • Supplemental learning material (e.g., infographics, workbook, offline activities, pre-reading text)
  • New courses added monthly
  • Email and phone support

LMS + Courses – This option combines both the LMS and Courses plans in one bundle.

Litmos offers an add-on Salesforce connector for clients that want to create, deploy and track training programs within Salesforce CRM.

Shortcomings

Some customers have said the Litmos support team can be unresponsive at times, especially when making contact through the phone. Others have mentioned that the reporting tools could be more robust.

Screenshots

Litmos Screenshot 1
Litmos Screenshot 2
Litmos Screenshot 3

About

The Litmos learning platform enables thousands of global companies to deliver training in the now. The solution is comprised of a powerful LMS, a commerce platform, and a content-rich course catalog that make it easy to manage the entire learning program from system implementation and integration to ongoing administration.

Litmos empowers organizations to align corporate training with the company’s most important strategic goals, while developing highly up-skilled workers who are more engaged, satisfied, and equipped to deliver the best customer experience possible.

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