eFront Review

Epignosis LLC
Product:
Vendor:
Founded:
Headquarters:
eFront
Epignosis LLC
2009
San Francisco, CA
Ownership:
Customers:
Deployment Model:
Free Trial:
Private
12,000
Cloud, On-Premise
No
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eFront At A Glance

Good: Highly customizable, offers flexible deployment options, supports a wide variety of content formats.
Bad: Not intended for small businesses, open source version is no longer supported.
Bottom Line: A highly versatile enterprise LMS that offers unrivaled ease and flexibility to fit all brand specifications and train large bodies of employees, partners and customers.

Product Overview

Epignosis specializes in developing flexible, efficient and affordable eLearning solutions for companies of all types and sizes. Epignosis’ suite of products includes TalentLMS, its cloud LMS for all company sizes, TalentCards, a microlearning solution for delivering bite-sized training, and eFront, an advanced enterprise-grade LMS that will be the focus of this review.

eFront is a highly customizable learning management system (LMS) for enterprises that offers unrivaled ease and flexibility to fit all brand specifications and train masses of employees, partners and customers.

The benefits of choosing eFront include:

Flexible deployment: It can be deployed either on-premise within an organization’s intranet or on a fully managed private cloud.

Advanced customization options: eFront includes a branded URL, a user-friendly website builder, custom themes and a plugin builder for further customization.

Highly secure: Security features include advanced data encryption, extensive access control, SSO, two-factor authentication and much more to keep data safe at all times.

Supports a wide range of integrations: Those popular integrations include conferencing tools, payment gateways, authentication providers and all apps supported by Zapier. Furthermore, eFront can be integrated with any third-party system through its application program interface (API) engine.

Mobile learning: Native Android & iOS apps that also support offline learning.

Multilingual:  eFront is available in 22 different languages with the option to enforce all necessary vocabulary overrides.

We also want to briefly mention Epignosis’s other eLearning solutions, TalentLMS and TalentCards.

TalentLMS is a cloud-based learning management system intended for use by businesses and organizations of all types and sizes. It is highly customizable and scalable, and shares many advanced features with eFront, like extensive support for gamification, eCommerce, blended learning and video conferencing.

TalentCards is an advanced mobile-learning solution that delivers microlearning content via smart learning cards. These cards can be enriched with bite-sized information in the form of text, image, video, audio or hyperlinks, and combined into sets to produce topic-specific training for different audiences. TalentCards also offers rich gamification features and post-course evaluation and reporting options.

Features

eFront allows instructors to build rich courses by importing content from different sources and in various formats (e.g., SCORM, TinCan, HTML5, H5P, docs, videos, YouTube, etc.). It also has an assessment engine that supports multiple types of questions, quizzes, assignments, surveys, and tests with extensive reporting options on all results.

In addition, eFront supports the following eLearning features:

  • Multi-tenancy where clients can divide their training portal to as many sub-portals as they need according to their organizational structure. Customize and use each separately.
  • Learning paths so that courses are assigned based on user attributes and taken in a specific order
  • Course rules to define course order, completion conditions, and course prerequisites
  • Social learning, such as discussions and messages
  • Blended learning that combine online courses with ILT sessions whether classroom-based or via video conferencing
  • Gamification engine that supports points, badges, levels and leaderboards
  • Notifications via automatic emails triggered by certain events
  • Skills and skill gap testing that easily detect employees’ weaknesses with skill-gap tests and analysis
  • Jobs where managers can assign job-specific training to different audiences
  • Audiences feature that segment users in groups based on user attributes
  • Custom fields that add custom attributes to each user
  • Custom user types that set and restrict permissions to different roles
  • SSO feature that integrate with client’s user authentication service and enhance its platform’s security
  • Extensive custom reporting to track users, courses and system activity
  • Plugin library and custom plugin builder that allows client to customize any aspect of its training
  • Custom certificates and automated re-certification process

eFront also includes eCommerce features for companies that want to sell their training modules to interested parties outside of their organization (e.g., customers or clients). Prospective learners can sign up and pay for individual courses and course bundles via PayPal, Stripe or any one of the checkout options supported by FoxyCart. eFront also enables sellers to offer discounts, moneyless payments, and virtual credits.

Target Market

eFront enables large-scale businesses from various industries such as manufacturing, technology, education, to provide effective training to their employees, partners and customers.

Listed below are some of eFront’s clients:

  • Schneider Electric
  • Honeywell
  • Autodesk
  • Novomatic
  • Alpha bank
  • IEP
  • University of South Carolina
  • Supermac’s
  • American Water College
  • Wurth Electronics Midcom, Inc.

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Implementation/Integration

All eFront plans come with:

  • Free setup
  • A dedicated customer success manager
  • Access to support via ticketing system
  • One-on-one training session

Customer Service & Support

eFront’s customer service includes access to online knowledge base; video tutorials; ticket-based support; and ongoing customer success manager support.

Pricing

eFront’s pricing plans start at $1,200 per month (billed annually) for up to 1,000 registered users. There’s a tailored plan for over 1,000 registered users – interested prospects can contact the vendor for a price quote.

All plans include the features of eFront, as well as unlimited courses, unlimited email support and a dedicated customer success manager.

eFront also has separate pricing that includes its TalentLibrary solution of over 600 ready-made courses. The courses cover a variety of topics, such as safety, HR, sales, customer service, business operations and personal development. A plan with TalentLibrary included starts at $1,800 per month (billed annually) for up to 1,000 registered users.

Shortcomings

Epignosis no longer supports an open source version of eFront.

Also, eFront isn’t intended for small businesses. Small businesses can check out either Epignosis’ TalentLMS solution or our other reviews for learning management systems.

Screenshots

Epignosis LLC Screenshot 1
Epignosis LLC Screenshot 2
Epignosis LLC Screenshot 3

About

Epignosis is a learning technology vendor whose mission is to democratize learning by making premium eLearning technology accessible and affordable. The company has created a suite of products that support learning and talent development for organizations and enterprises. It strives to balance usability, simplicity, and fit-to-purpose solutions with robustness and strong potential.

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