Infor Learning Management Review

Infor Learning Management
New York City
Deployment Model:
Free Trial:
Cloud, On-Premise
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Infor Learning Management At A Glance

Good: Easy-to-use interface and tools that can be tailored to meet a company's needs.
Bad: Complex process to add new features to a solution package.
Bottom Line: LMS with Web integration and mobile capabilities to allow enterprisewide learning, anywhere, anytime.

Product Overview

Infor offers a full suite of strategic and core human capital management (HCM) applications. For this review, we’ll be focusing on the features and benefits of its learning management system (LMS).

Infor Learning Management is a solution centered on the return on capability (ROC), which is described as “the continuing value you gain by transforming the way people in your organization perform.”

The LMS provides many benefits that impact the bottom line of a company by closing the skill gap between employees. Some of its advantages include:

  • Simplified content creation and distribution
  • Integrated social collaboration
  • Employee development alignment
  • Mobile access to learning materials
  • Diminished geographical and language barriers


Infor Learning Management’s tools are mobile-enabled so users can access and share information on a global level at anytime.

Features of the LMS include:

  • Single platform integration – The LMS and learning content management system (LCMS) are unified. This allows you to create, publish, deliver, manage and track content in one place.
  • Social learning – Support learning objectives and content with blogs, wikis, videos and podcasts to encourage informal learning methods like networking and peer collaboration.
  • Certification & compliance management – Certification management and tracking keeps your organization compliant with corporate programs and regulatory requirements.
  • Learning portal – Create multiple portals for any number of audiences at once. Streamlining time-consuming tasks related to enrollment, certification and learning activities, these portals automate user profile updates and password retrieval, as well as user self-registration.
  • Content authoring – Create and update media-rich content through the authoring tools. Learning Management is integrated with HTML5 eLearning templates so your content can adapt to any screen size or mobile device.
  • E-commerce – This allows you to profit from your educational content. Learners are able to purchase content and instructor-led training via credit card or account.
  • Reporting & analytics – Access real-time information, measure the return on investment (ROI) and determine the business impact by using analytic dashboards and producing ad-hoc reports.
  • Administration – Easily manage and update any function related to your learning content, including course assignment and registration, scheduling, distribution and evaluation. The system’s administrative tools streamline processes such as customizing rules for e-learning content delivery, tracking the performance of an individual or group, and running queries to gain insight.
  • Web integration – Infor Learning Management is able to connect with other Infor applications, such as the Enterprise Asset Management (EAM) solution of the Infor10 ION business intelligence tool, to simplify personalized learning solution delivery and access all data surrounding users, curriculums and courses.

Target Market

From food and beverage to aerospace and defense, and everything in between, Infor’s customers are from various industries all over the world.

We’ve listed 10 notable customers below:

  • Lutheran HealthCare
  • University of Colorado Health
  • The United Nations
  • Metropolitan Airport Commission (MAC)
  • Sonic
  • Spencer's Gifts
  • Sports Authority
  • Omron
  • Hershey
  • Honda

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Infor offers flexible implementation processes, allowing customers to choose their deployment method from cloud, on-premise or a combination of both.

For quick deployment and a reduced cost of ownership, consider the cloud model for your company. Infor will take care of all solution updates, upgrades and maintenance, leaving your organization to focus on improving your greatest asset – your talent.

Customer Service & Support

Infor offers three types of support for its clients:

  1. Infor Consulting Services – A global team of more than 3,500 skilled experts is available to ensure the solution is implemented properly and working at peak efficiency.
  2. Xtreme Support – Xtreme support is offered in three levels.
    1. Xtreme Support – This is the minimum plan, offering unlimited support through the Infor Xtreme Portal. It also includes product updates, feature packs and more.
    2. Xtreme Premium – Premium support has additional features, including 24/7 critical incident support and access to educational briefings containing live Q&A sessions with Infor’s Xtreme Team.
    3. Xtreme Elite – Elite has all the advantages of Xtreme Premium with the additional benefit of a Customer Success Manager as a main point of contact to oversee your company’s issues, solution maintenance and goals.
  3. Education – This is a “virtual campus” with training courses and resources about Infor’s solutions. From implementation to upgrades, in-depth information about every step of the solution’s lifecycle is provided in this online repository.


Infor doesn’t publicly release its pricing information. Please contact the vendor directly for a price quote.


Some customers have reported the new feature request process can be complex to work through.

However, Infor has a large support team dedicated to resolving these issues. Customers have mentioned the support team typically responds within 24 hours.


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Infor is a global leader in business cloud software products for companies in industry specific markets. It builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems.

Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.

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