FMX Review

FMX
Product:
Vendor:
Founded:
Headquarters:
FMX
FMX
2012
Columbus, OH
Ownership
Customers:
Deployment Model:
Free Trial:
Private
Unknown
Cloud
Yes
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FMX At A Glance

Good: Calendar-based schedule that multiple users can access and share, QR code for asset management, fleet maintenance.
Bad: Links are not fully customized, issues with changing terminology within platform, does not offer help page.
Bottom Line: Cloud-based solution that help users schedule events with its innovative drag and drop functionality

Product Overview

Facilities Management eXpress (FMX) is a cutting edge scheduling tool, overall maintenance planner, and general systems organizer that offers managers a dynamic solution to their organizational efficiency needs.

FMX is a collaborative tool, meaning that multiple users can share and edit a calendar-based schedule, improving organization and saving time.  This allows managers not only to use their assets more efficiently, but to use their own time more efficiently. Benefits of FMX are increased efficiency, saved money, less use of energy, and longer lifespan of assets.

One key issue that FMX solves is scheduling conflicts. In facilities that have to accomodate maintenance and routine work from several different parties, it can be very easy for a certain time to become triple booked. FMX eliminates that with its centralized scheduling system.

Because FMX is on the cloud, anyone that can access the Internet can access the schedule. FMX also has strong mobile features, so managers can operate on-the-go or on the warehouse floor. Emergencies can be swiftly handled and delays predicted and dealt with.

In July 2015, FMX has released a number of enhancements, such as:

  • Designating operating hours of facilities so that users can schedule events either during or after those hours
  • Embeddable FMX calendar into end user’s website
  • Flagging resources to prevent users from scheduling events around them
  • Private schedule requests viewable by only certain user types
  • Ability to display colors of calendar events by request or status
  • Ability to view inventory costs within work request grid and exporting it to CSV
  • Ability to enter custom resources for schedule requests

Features

Making work orders more efficient

All users within an organization can log into the FMX work order management system and create new requests in just a matter of minutes. It’s simple to respond, assign, and resolve issues while keeping track of time and money spent.

Using QR codes to improve asset management 

FMX offers a distinct QR code for each piece of equipment. This can save time by scanning codes from any smartphone or tablet to instantly obtain asset maintenance procedures and historical information, among other things.

Organizing and maintain fleet vehicles

FMX empowers customers with simple ways to assign drivers and vehicles, ensuring proper staffing while keeping track of vehicle maintenance and repair costs.

Avoiding conflicts in scheduling

FMX asset and room scheduling software prevents double-booking and enables flexible approval processes to ensure event success. Time is saved by scheduling repeating events only once, and utilize drag and drop capability for schedule changes.

FMX also boasts a full docket of baseline features, listed below:

  • Asset Management?
  • Inventory Administration?
  • Mobile Access?
  • Predictive Maintenance?
  • Preventative Maintenance?
  • Scheduling?
  • Work Order Management?

Target Market

FMX is most prominent in the education and real estate sectors.

Below is a list of some of their clients:

  • Wheelersburg Schools
  • Eclipse Real Estate
  • Gronen Properties
  • WHMSC
  • Rocketship Education
  • New Albany Plain Local Schools
  • Faith Baptist Church (Youngsville, NC)
  • Chillicothe City School District
  • Lockard Companies
  • Clay Local School District

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Implementation/Integration

FMX works to help customers with implementation by providing training through webinars and regular marketing discussions with their market managers and customer support personnel.

These individuals help customers not only develop the proper introductory methods, but also assist in closing sales.

Customer Service & Support

Extensive video tutorials instruct new users on all of FMX’s essential capabilities. Tutorials cover subjects like organizational set-up, maintenance management, schedule requests, piloting preventative maintenance, reports, transportation requests, and more.

Phone and email support is available via the contact section of their website.

Pricing

FMX offers a flexible pricing structure based on industry, number of locations and the amount of users. You can find a pricing calculator on FMX’s site. Please contact them directly with all other questions.

Shortcomings

In some cases, links cannot be fully customized by the user, and this has posed issues.

Some users have encountered minor issues with changing terminology within the FMX platform. For example, certain feature headers were phrased differently than customers were accustomed to.

Others have recommended that the program create a help page, or at least a “help tips” box in the corner.

Screenshots

FMX Screenshot 1
FMX Screenshot 2
FMX Screenshot 3

About

Facilities Management eXpress, LLC is a provider of workflow management solutions that empower facilities managers and building tenants to manage resources and equipment easily and cost-effectively. Through the use of the latest cloud-based technology coupled with the management team’s extensive knowledge of energy systems and facilities, the company offers the FMX suite of services built around a simple calendar interface. The FMX product line empowers users to do their jobs more easily and with greater control over their time. The reporting capability of the product line gives everyone associated with managing facilities greater insight into their operations.

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