Landport Review

Landport Systems, Inc
Product:
Vendor:
Founded:
Headquarters:
Landport
Landport Systems, Inc
2000
Walnut Creek, CA
Ownership
Customers:
Deployment Model:
Free Trial:
Private
Unknown
Cloud
No
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Landport At A Glance

Good: Implementation process can range from few days to two weeks, all-inclusive monthly subscription price, visitor management module.
Bad: No inventory management functionality, difficult to access on mobile devices, no on-premised hosting option.
Bottom Line: Flexible and scalable solutiion with a short implementation and training process.

Product Overview

Landport is a work order management system that is accessible anywhere there is an Internet connection. It is also available via smartphones and tablets. It is intended for facility, maintenance, and property/building managers that has relied on maintenance requests via email, phone, or fax and wanted an automated system for work orders.

Landport provides these following benefits:

  • Reduce labor costs
  • Increase productivity
  • Improve customer service
  • Flexibility in accommodating unlimited users

The cost of the Landport system is a one-time implementation fee and then a flat monthly subscription fee. The fees include the costs of implementation, training, tech support, updates and upgrades.

Features

Landport’s work order systems is a three-step process:

  • Maintenance request submitted by requester via website or service vendors place bid on work proposals
  • Managers get email or text notifications to review details
  • Work orders is created and then dispatched to staff.

Other features of Landport include:

  • Built-in bidding engine for service vendors to provide prices
  • Manage on-demand and recurring preventative maintenance
  • Ability to track history (including repairs and costs) of assets
  • Ability to create reports and analyses (Landport also offers a library of custom reporting templates)
  • Service requests can be filtered by date, type, vendor, etc
  • Ability to manage site visitors (check-in/check-out process, badge printing, calendar of visitors

  • Asset Management?
  • Inventory Administration?
  • Mobile Access?
  • Predictive Maintenance?
  • Preventative Maintenance?
  • Scheduling?
  • Work Order Management?

Target Market

Landport targets many different industries, such as healthcare and education. Its primary customer focus is facility managers, maintenance managers, property/building managers, and service providers. We’ve listed ten of its customers below:

  • Alameda County Fire Department
  • Borelli Investment Company
  • BlueCross BlueShield Association
  • Carnegie Library of Pittsburgh
  • Hayward Unified School District (CA)
  • Pasadena Convention Center
  • Red-Roc, Inc.
  • SunTrust Plaza
  • TriGate, Inc.
  • University of California

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Implementation/Integration

As there is no software to purchase or install, Landport’s implementation process can be anytime from a few days to two weeks. To get started, potential customers can contact Landport sales for a live demo and to discuss the customer’s requirements.

There is also a short training process. Training range from an hour for managers to ten minutes for maintenance staff and vendors.

Customer Service & Support

Landport offers a Quick Reference Guide for workflow instructions. Customers can also submit help requests via the Support page on Landport’s site or call 800-715-1446.

Shortcomings

Landport does not have a on-premise deployment option. It also does not offer inventory management and predictive maintenance features. Finally, a few users have reported difficulty with accessing Landport via mobile devices – i.e. inability for technicians to create and submit work orders on a mobile device.

Screenshots

Landport Systems, Inc Screenshot 1
Landport Systems, Inc Screenshot 2
Landport Systems, Inc Screenshot 3

About

Established in 2000, Landport Systems, Inc. provides a Web-based facility management solution with a strong focus on work order management. The system automates communication between employees, managers, maintenance staff, tenant, and vendors. Landport’s specialty is in providing as rapid a deployment process as possible (from a few days to two weeks) while offering reasonable setup and subscription fees.

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Send feedback or corrections to feedback@betterbuys.com.

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