AssetPoint Review

AssetPoint
Product:
Vendor:
Founded:
Headquarters:
TabWare
AssetPoint
1983
Greenville, SC
Ownership
Customers:
Deployment Model:
Free Trial:
Private
Unknown
Cloud, On-Premise
No
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TabWare At A Glance

Good: Ability to monitor safety management practices, easy to use features, mobile solutions designed for specific management roles.
Bad: No free trial offered, also not intended for all industries.
Bottom Line: Easy-to use solution designed for the maintenance professional for tracking maintenance operations, reducing downtime and controlling costs.

Product Overview

AssetPoint’s TabWare solution is designed to help maintenance professionals maximize the life of their assets. Other benefits include improving maintenance operations, adhering to regulatory compliance standards, and controlling maintenance costs. TabWare also has easy-to-use features, such as reduced data entry redundancy, equipment hierarchy, ability to drag and drop, and point and click items, and mobile solutions designed for specific maintenance roles.

Another benefit of TabWare is that its SaaS deployment option greatly reduces IT time and expense as there are no servers or licenses to buy and maintain.

Users can also monitor safety management practices with TabWare – i.e. by including Materials Safety Data Sheets (MSDS) or other safe work practices in a work order.  TabWare also supports Health, Safety, & Environmental (HSE) programs, where users can enter safety incident data without a work order, track hazardous material spill response and activity, and providing employee fit-to-work information that links to an employee’s records.

Features

TabWare provides many standard maintenance features, such as asset management, work orders, scheduling, purchasing, inventory management, and preventive maintenance. It also offers these features:

TabWare Analytics – a Business Intelligence (BI) functionality that allow users to perform analytics of their maintenance operations. It provides self-service functionality, interactive multi-dimensional analysis, drill-down data views, measure unique KPIs and metrics, and is available via mobile devices

Event tracking – Users can track various events, such as equipment downtime, operator-performed maintenance, accidents and incidents, emergency response training, and audits information

Resource Management – Managers can track information on staff and outside contractors, such as job roles, training history, skills and labor rates, emergency contact information, and time sheets. It can be integrated with the Work Order and Scheduling modules.

Requisition Tracking – Users can track internal requisitions, such as parts and services, as well as create requisitions directly from work orders. This module also provides drag-and-drop ability, as well as tracking costs across multiple accounts. This module is also available on mobile devices.

Invoice Matching – This module provides users a way to enter and track invoices, such as 2-way or 3-way invoice matching, manage discounts and credit memos, multiple currency support, and manage payment voucher approvals.

TabWare also supports managing inventory and orders across multiple warehouses/locations, strong security features, and role-based solutions.

TabWare has recently added two new features:

TabWare Technician: This work execution solution is specifically designed for maintenance technicians. In addition to viewing work order details, technicians can charge time, issue parts, enter notes, failure codes and complete the job on any device. TabWare Technician also supports Inspection Points and Calibrations tasks. TabWare Technician features electronic checklists that are user configurable with checkboxes, free text fields, valid values drop down lists and numeric value fields, as well as high and low tolerances and automatics pass / fail inspections when tolerances exceed a desired state.

TabWare Stores: TabWare Stores helps increase efficiency for storeroom clerks by providing them with a mobile-friendly, easy to use solution. With TabWare Stores, storeroom clerks are able to record inventory transactions instantly anywhere. TabWare Stores fully supports barcoding, and inventory issues, returns and cycle counts can all be recorded using laptops, desktops, smartphones or tablets. With point-of-execution data capturing capabilities, quantities and statuses on Work Orders (WO), Requisitions and Accounts are instantly updated as transactions occur.

  • Asset Management?
  • Inventory Administration?
  • Mobile Access?
  • Predictive Maintenance?
  • Preventative Maintenance?
  • Scheduling?
  • Work Order Management?

Target Market

AssetPoint targets companies in these following industries: oil & gas, chemical, mining & metals, food & beverage, and industrial manufacturing. We’ve listed several of its customers below:

  • Avoca Inc.
  • Dakota Prairie Refining
  • Elliott Group
  • Heartland Pet Food Manufacturing
  • House of Raeford Farms
  • Imerys Pigments for Paper & Packaging
  • Kisatchie Treating
  • Magnolia Gardens Nursery
  • Pieper Farms LLC
  • Wyoming Pipeline Company

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Implementation/Integration

AssetPoint offers flexible deployment options – on-premise, online, and Cloud, and has a unique approach of implementing its software within days, rather than weeks or months. Its TabWare Sure Track implementation methodology follows these steps:

* Project Kickoff

* Functional Set-up and Configuration

* Data Mapping Assistance

* System Configuration

* Training

* Go Live

AssetPoint’s training courses (offered either onsite or online) focuses on individual job functions, such as maintenance, administration, materials and warehouse, and purchasing. They also offer customized training courses based on the company’s needs. Users can also access training tutorials at any time via the TabWare University.

Customer Service & Support

Users can contact Customer Support via phone or email. They can also access the Web-based Customer Portal, where they can submit service requests and access the KnowledgeBase (to review FAQs and troubleshooting suggestions). Customer Support also has the ability to access the user’s PC (remote-based support) if needed.

Shortcomings

As there is a short deployment time, a free trial is not offered. Also, TabWare is targeted to specific industry niches (i.e. manufacturing, oil & gas, etc), so it is not available to all industries (i.e. a university with a facility maintenance department).

Screenshots

AssetPoint Screenshot 1
AssetPoint Screenshot 2
AssetPoint Screenshot 3

About

AssetPoint has been the leader in CMMS/EAM solutions for companies in industrial markets for over 30 years, and tens of thousands of users trust their critical assets to TabWare everyday. Its TabWare is designed “by maintenance professionals for maintenance professionals”, leading to a rapid user adoption. Its mission is to help customers control their operations, reduce maintenance costs, optimize spare parts inventory, streamline procurement and provide greater visibility for improved management, command and control.

AssetPoint currently partners with these following technology companies: Microsoft, IBM, Lifecycle Engineering, and OpenText Corporation, among others. It has reported a record growth in revenue and new customers in the first quarter of 2014.

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Send feedback or corrections to feedback@betterbuys.com.

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Easy to Use

on 2015-10-30 08:12:39

TabWare is extremely easy to use and very intuitive, so new employees are able to adapt to the solution quickly. It provides all the functionality our maintenance organization requires to improve efficiency and effectiveness. The newer modules are all mobile-friendly, so that is a great benefit.



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