FTMaintenance Select Review

FasTrak SoftWorks
Product:
Vendor:
Founded:
Headquarters:
FTMaintenance Select
FasTrak SoftWorks
1995
Milwaukee, WI
Ownership:
Customers:
Deployment Model:
Free Trial:
Private
20,000
Cloud, On-Premise
Yes
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FTMaintenance Select At A Glance

Good: Work orders automatically generated based on real-time data, multi-language and multi-currency support.
Bad: The on-premise solution is not supported on Mac systems.
Bottom Line: Their philosophy of "automating everything" helps users improve productivity and reduce unplanned equipment downtime.

Product Overview

FasTrak SoftWorks’ CMMS software FTMaintenance Select incorporates the goal of “automating everything”, such as automating work order creation, report generation, and equipment downtime calculation. Preventative maintenance work orders are automatically generated based on preset calendar or runtime cycles. Maintenance task automation leads reduces data entry errors, improves productivity, and reduces unplanned equipment downtime. Other benefits of FTMaintenance Select are that it is scalable and users can customize specific workflows based on the needs of their businesses.

FasTrak SoftWorks is committed to the long-term development, service and support of FTMaintenance Select. FTMaintenance Select is regularly updated to provide new CMMS features and functionality.

Features

FTMaintenance Select has several main features, such as preventative maintenance, work order management, MRO inventory management, and asset management. Other features include:

  • Tracking work order by employee
  • Tracking history of maintenance activities
  • Tracking maintenance costs by equipment or department
  • Customization of fields and records based on your company’s specific needs or naming conventions
  • Digital library where users can access information on procedures, MSDS sheets, or manuals
  • Ability to assign a single preventative maintenance plan per asset
  • Service Request allowing users to submit maintenance service request via a Web browser. The request form can also be customized and notifications are automatically sent when requests are fulfilled.
  • Barcoding allows users to scan inventory and purchasing information via a barcode scanner
  • Multi-site capability allowing users to access maintenance information on multiple FTMaintenance Select databases – one benefit of this is to reduce the dependence on IT for information
  • Multi-language and multi-currency support
  • Mobile accessibility from internet-connected devices including laptops, tablets, and smart phones
  • Self-refreshing maintenance dashboard
  • Audit Trail allowing users to ensure that the maintenance procedures are safely done, as well as verify edits to work orders

Target Market

FasTrak SoftWorks has served over 20,000 customers in many industries, including manufacturing, healthcare, oil and gas, government, and food processing. We’ve indicated several of its customers below:

  • Acrowood Corporation
  • Ampco Pumps
  • Crown Poly Inc.
  • Decore-Ative Specialties
  • Ferrum College
  • Florida Linen Services
  • Neri’s Bakery Products, Inc.
  • Power Products, LLC
  • Salem Tube
  • Snak King

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Implementation/Integration

The software can be purchased by subscription or a one-time fee and deployed in the cloud or on-premise. FasTrak SoftWorks’ implementation process can be customized based on an organization’s needs, but their general process is detailed below:

  • Assistance with setting up and installing FTMaintenance Select
  • Web-based basic user training
  • Ongoing, unlimited technical support
  • Regular software updates and enhancements

FasTrak SoftWorks offers training at either the company’s site or at its office. The training program can be customized for each company.

FTMaintenance Select can also be integrated with other software systems.

Customer Service & Support

Users can contact customer support via phone or email.

Pricing

FastTrak SoftWorks offers a customized pricing plan that fits an organization’s needs. Please contact them directly for a quote.

Shortcomings

The on-premise solution is not supported on Mac systems.

Screenshots

FasTrak SoftWorks Screenshot 1
FasTrak SoftWorks Screenshot 2
FasTrak SoftWorks Screenshot 3

About

FasTrak SoftWorks has been providing industrial automation software to companies around the world for over 30 years. In addition to maintenance management software, FasTrak SoftWorks sells PLC (programmable logic controller) software, file management systems, and data acquisition and monitoring solutions. It was the first company to provide PLC software for Windows environments, as well as data acquisitions and monitoring software. FasTrak SoftWorks aims to make maintenance easy by developing software to improve accuracy, be affordable, and reflects its “Automate Everything” philosophy.

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