ManagerPlus Review

Product:
Vendor:
Founded:
Headquarters:

ManagerPlus
ManagerPlus
1992
Sandy, UT

Ownership:
Customers:
Deployment Model:
Free Trial:

Private
10,000+
Cloud, On-Premise
No

ManagerPlus At A Glance

Good: Choice of deployment options and modules, optional features, such as barcode app and unlimited users, multi-site support (in Enterprise module).

Bad: Not compatible with Macs, Basic edition does not support mobile access, even as an option.

Bottom Line: Flexible deployment options that allow companies to purchase the modules they need.

Product Overview

ManagerPlus’ CMMS solution can be deployed in two ways – the ManagerPlus Desktop (self-install) and the ManagerPlus Cloud. We will take a look at each:

The ManagerPlus Desktop edition is a Windows-based solution that comes in three modules: Small Business, Corporate, and Enterprise.

The Small Business module has the standard features, such as work order management, assets management, preventive maintenance, parts list, and meter tracking.

The Corporate module includes all of the Small Business feature plus these additional ones: budgeting, inventory management, calendar, depreciation, customer tracking, inspections, audit trail, and enhanced security.

The Enterprise module has all of the features of both the Small Business and Corporate editions, but they also add these following features: batch changes, additional reporting tools, parts warranty tracking, multi-site support, warehouse distribution, and ties into Active Directory.

The Desktop edition is ideal for companies that are either looking to do away with paper-based tracking or if they already have a automated solution, looking for a more sophisticated system with more advanced features.

The ManagerPlus Cloud edition is ideal for companies that don’t want software installation and/or prefer less IT involvement. Companies can pay for the module of their choice that is priced per user per month (and is billed annually). Another benefit of the Cloud is to help companies reduce equipment downtime as they can focus more on preventive maintenance rather than corrective maintenance.

Like the Desktop edition, the Cloud edition also comes in these three modules: Basic, Professional, and Enterprise.

The Basic module has the standard features, such as work order management, assets management, preventive maintenance, parts list, condition monitoring, unlimited support and 24/7 online training.

The Professional module includes all of the Basic feature plus these additional ones: budgeting, inventory management,enhanced security, depreciation, purchase order management, and inspections.

The Enterprise module has all of the features of both the Basic and Professional editions, but they also add these following features: batch changes, additional reporting tools, parts warranty tracking, multi-site support, and warehouse distribution.

Features

As mentioned above, the standard features is included based on the specific module purchased. We’ve indicated the more common features below. However, ManagerPlus also offers optional modules, such as asset tracking (the ability to track location and due date of an asset via GPS), Easylinks (ability to allow unlimited number of users to create/modify work orders and meter logs), Notify (for automated email alerts), M+ Scandex (HoneyWell Barcode Gun app that allows users to send and receive inventory data anywhere – data is synced via wireless with the ManagerPlus database), mobile capability, and meter tracking (import data such as fuel levels, tire pressure, etc from 3rd party meter systems).

Other optional modules available only for the Desktop edition includes Dashboard, ReportingPlus, and ability to export data. Dashboard allows users to perform business intelligence and visualization tasks with their maintenance data. ReportingPlus allows for creating and formatting reports with raw data.

Target Market

ManagerPlus offers its products to a variety of industries and company sizes, such as manufacturing, construction, government, facilities, hospitality, and agriculture. We’ve listed several of its customers below:

AmeriPride Services Inc.
Aphen Pharma Solutions
Atlantic Packaging
CVS/Caremark
Deer Valley

Fulton Concrete
Hopsteiner
Tri-State Iron and Metal
Wadsworth Center, NY State Dept. of Health
Western Canada Marine Response Corporation

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Implementation/Integration

ManagerPlus offers three implementation packages: Online Express, Online Advantage, and Onsite Advantage. We take a quick look at each:

Online Express – This includes a one-hour discovery call to discuss rollout plan and strategy, and four-hour online session covering rollout plans as well as training sessions.

Online Advantage – In addition to the one-hour discovery call, this package includes six hours of data configuration for one location (assets, inventory, vendors, employees, and budgets), six one-hour online training sessions, and two additional hours of professional services support.

Onsite Advantage – In addition to the one-hour discovery call, this package includes six hours of data configuration for one location (assets, inventory, vendors, employees, and budgets), two days of onsite training and finalizing rollout plans, and six additional hours of professional services support.

ManagerPlus’ Professional Services is an optional package that includes customization, data import, queries, data analysis, and data cleanup, among other services.

In addition, Manager Plus offers training sessions either by online, in a classroom, or at the company’s site.

Customer Service & Support

Users have access to an online support center where they can access FAQs, videos, owners’ manuals, and more. New product releases and optional modules are also available for download. ManagerPlus notes that the support center is available to customers that have an active subscription contract or an extended service agreement. Users can also report a product issue and contact support via phone during normal business hours.

Pricing

Pricing for the ManagerPlus Cloud Edition are: Basic ($45 per user per month), Professional ($85 per user per month) and Enterprise ($125 per user per month).

Pricing for the ManagerPlus Desktop Edition isn’t available; please contact the vendor directly for quotes.

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Shortcomings

The Basic Edition does not support mobile functionality, even as an option. Also, ManagerPlus does not support other operating systems besides Windows.

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