IFS Review

Product:
Vendor:
Founded:
Headquarters:

IFS Cloud
IFS
1983
Linkoping, Sweden

Ownership:
Customers:
Deployment Model:
Free Trial:

Private
10,000
Cloud, On-Premise
No

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IFS Cloud At A Glance

Good: The ability to manage the entire lifecycle of each asset, customizable features, flexible deployment.

Bad: Not intended for small businesses.

Bottom Line: Asset management module with robust features.

Product Overview

IFS Cloud is a new product that integrates the capabilities of Service Management, Enterprise Resource Planning and Enterprise Asset Management into one platform. It handles a wide variety of business functions, and the main modules are: Finance, Human Capital Management, Projects, Manufacturing, Procurement, Supply Chain Management, Customer Relationship Management, Commerce, Asset Management and Service Management.

IFS Cloud is an agile solution, meaning it can quickly adapt to a business or industry’s changing needs and technology. Companies can have the software customized with the modules they need rather than purchase different software. They can also decide to add new modules over time as their business needs change.

While IFS Cloud is deployed in the cloud, organizations can opt to install it on their servers (on-premise) or in a private cloud architecture. It also has standards-based Open APIs, so administrators can integrate the software with third-party applications. IFS Cloud has a customizable user experience, including branded designs, adaptability to desktops, browsers or mobile devices, offline-capable mobile apps and a chatbot that performs daily tasks by voice or text.

For the purpose of this review, we will focus on the Asset Management module.

Features

The Asset Management module focuses on work orders, asset management, and preventative maintenance. Its features are:

Asset planning and realization
Asset operations and maintenance
Asset performance management
Maintenance planning
B2B contracting
GIS/location tracking
Document management

Target Market

IFS Cloud serves medium and large-sized companies in many industries. Several of those industries include:

Manufacturing
Automotive
Aerospace
Construction
Energy & Utilities

Food & Beverage
High Tech & Office Equipment
Oil & Gas
Property & Commercial Services
Telecommunications

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Implementation/Integration

IFS strives to get its applications implemented in the shortest time possible. Customers will be assigned a dedicated customer service and implementation team for the implementation stage as well as beyond.

IFS also provides training both in the classroom (at IFS training facilities) and online. Classroom training can vary between two to three days based on the course, and web-based training can take anywhere from one to four hours per course.

Customer Service & Support

IFS offers a variety of support packages from a basic maintenance package to one that includes 24/7 emergency support. Other means of support include IFS’ Internet Support Center (where users can request support online), the IFS Community forum and phone support.

Pricing

IFS doesn’t publicly release its pricing information. Please contact the vendor directly for a quote.

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Shortcomings

Since IFS is focused mainly on medium-to-large companies with agile needs, smaller companies may not be able to benefit from using the applications.

Screenshots

About

IFS develops and delivers cloud enterprise software for companies around the world who manufacture and distribute goods, build and maintain assets, and manage service-focused operations. Within our single platform, our industry specific products are innately connected to a single data model and use embedded digital innovation so that our customers can be their best when it really matters to their customers – at the Moment of Service. The industry expertise of our people and of our growing ecosystem, together with a commitment to deliver value at every single step, has made IFS a recognized leader and the most recommended supplier in our sector. Our team of 4,000 employees every day live our values of agility, trustworthiness and collaboration in how we support our 10,000+ customers.