AVEVA EAM Review

AVEVA
Product:
Vendor:
Founded:
Headquarters:
AVEVA EAM
AVEVA
1967
Cambridge, UK
Ownership:
Customers:
Deployment Model:
Free Trial:
Private
16,000+
Cloud, On-Premise
No
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AVEVA EAM At A Glance

Good: Automated workflows, predictive and preventative maintenance features, thorough implementation methodology.
Bad: Not intended for smaller companies.
Bottom Line: Robust system package which provides tools for cutting maintenance costs through preventive methods, predictive analysis, and conditional reporting.

Product Overview

AVEVA EAM (formerly Avantis) focuses on improving the company’s ROI when investing in maintenance operations for assets including their people, processes, and equipment. It allows companies to take a proactive approach to maintenance operations through collaboration and best-practices-based processes. AVEVA EAM accommodates organizations with multiple business units or sites, as managers can monitor all of those assets in a single solution.

The software has numerous benefits, such as:

  • Increased productivity with automated workflows
  • Reduced operating costs
  • Robust and customizable features
  • Accessibility from any device

Features

A few key features within AVEVA EAM include:

  • Detailed work orders for supporting a proactive approach to maintenance repairs. Fields within work orders include labor, materials, drawings, subcontractor requirements, and safety information. Other preventive maintenance functions also help cut costs by planning maintenance operations as opposed to a reactive approach focused on repairs.
  • Automated requisitions, purchase orders, contractor quotes, and invoices with an approval workflow engine that accommodates unlimited rules
  • Accurate inventory and spare parts keeping with analytic components for minimizing inventory costs
  • Flexible management dashboards

Target Market

AVEVA produces software solutions to meet the needs of many industries including chemicals & fertilizers, food & beverage, hydrocarbon processing, general manufacturing, life sciences, oil & gas, power, transportation, and more. Some their customers include:

  • Oceana Shipyard
  • Schlattner
  • Tata Power
  • Schneider Electric
  • NIIK
  • CF Industries
  • La Tortilla Factory
  • Valmet Automotive
  • Borg Manufacturing
  • Hawaiian Commerical and Sugar Company

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Implementation/Integration

AVEVA uses the Industrial Rapid Implementation Methodology (InRIM) program that provides a thorough implementation process at low risk. Components of the program include:

  • Maintenance and Materials Business Processes
  • Pre-configured Database
  • Implementation Methodology
  • Consultant Toolkit
  •  Project Management Protocols
  • Data Conversion Tool
  • Training Courses and Manuals
  • Consultant Certification

The Implementation Methodology begins with a preparation phase to assess the business and end user needs, followed by defining functional requirements, configuring the software for storing unique information, validation for testing the software’s limits, execution for scaling the software across the business, and optimization for evaluating the software’s success.

Customer Service & Support

AVEVA’s Customer FIRST program includes continuous upgrades and maintenance, access to a self-help knowledge base and the ability to submit and track ticket requests. In addition, it offers two Customer Success Management packages: Advanced and Enterprise.

The Advanced package includes dedicated CSMs and technical resources that provide expertise in best practices and rapid software adoption, while the Enterprise package is targeted to organizations that has operations in multiple countries.

Pricing

AVEVA doesn’t publicly release its pricing information, so please contact the vendor directly for a quote.

Shortcomings

AVEVA EAM specializes in meeting enterprise-sized needs and may not be a good choice for smaller companies.

Screenshots

AVEVA Screenshot 1
AVEVA Screenshot 2
AVEVA Screenshot 3

About

AVEVA is a global leader in engineering and industrial software driving digital transformation across the entire asset and operations life cycle of capital-intensive industries. The company’s engineering, planning and operations, asset performance, and monitoring and control solutions deliver proven results to over 16,000 customers across the globe. Its customers are supported by the largest industrial software ecosystem, including 4,200 partners and 5,700 certified developers. AVEVA is headquartered in Cambridge, UK, with over 4,400 employees at 80 locations in over 40 countries.

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