Dossier Software Review

AMCS Group
Product:
Vendor:
Founded:
Headquarters:
Dossier Software
AMCS Group
2003
Limerick, Ireland
Ownership:
Customers:
Deployment Model:
Free Trial:
Private
4,900+
Cloud, On-Premise
Yes
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Dossier Software At A Glance

Good: Two scalable editions to choose from, daily reminder dashboard to keep track of fleet and vehicles, simple warranty management.
Bad: Focused mainly on fleet management.
Bottom Line: Dossier allows companies to keep track of fleet assets for real-time insight through clear and simple record keeping.

Product Overview

Dossier Software (powered by AMCS) was founded by fleet management experts over 40 years ago and has provided a continual focus on fleet maintenance management over the years.

Dossier Software allows any client in need of fleet maintenance to operate the system, whether the user is entirely new to CMMS software, or needing a system that can integrate with legacy data from a past system. The equipment may be maintained by a dealership, leased out to others, or privately held and operated within a shop, and Dossier will allow accurate record keeping for checking an asset’s up-time, mileage, warranty dates, and more on the fly.

The system incorporates a wide range of features within its two editions:

  1. Essentials – For control over standard fleet elements and users who don’t need inventory management, personnel management, or vendor management.
  2. Professional – For complete detailed reporting on all assets, building on features offered in Essentials.

Features

Dossier’s features include many advanced technologies for saving time and improving accuracy on keeping track of fleet assets. Its solution is broken down into 10 standard features, three of which are optional in Essentials:

Daily Reminder Dashboard – “Your Virtual Fleet Assistant” gives real-time insight on fleet assets including open and pending repairs, the status of ordered parts, employee driver information such as licenses and physicals, equipment information such as permits and other items needing renewal, and tire management for checking air pressure and tread issues.

Predictive Scheduling & Maintenance – Dossier service and additional inspection scheduling strives to become 80% of all work performed. Instant Recall is a feature that allows maintenance personnel to check the history of each asset before taking action.

Fuel Usage, Vehicle Tracking, and Performance Analysis – Linked with the Dossier Dashboard, users are able to track fuel consumption, costs, and efficiency trends for identifying vehicles and drivers with low fuel efficiency.

Management and Control of Warranty Costs – The software simplifies warranty management for keeping track of renewals and costs. As the warranties incur, Dossier automates reporting on costs to reduce manual entry.

DOT and OSHA Compliance – Stay compliant with DOT and OSHA regulations by automatically scheduling drivers license renewals, CDL certificates and renewals, and tracking mechanic certifications.

VMRS Coding – With 9 digit VMRS codes, use one code for communicating between maintenance personnel, your database, and management to keep track of labor, parts ordered, quotes, authorizations, and create Technician Fail Codes for analyzing buying decisions.

Reports – Dossier offers 150 templates for reports on operational, management, and executive processes as well as customizable options.

The following three are optional in Essentials:

Inventory Management – This feature allows users to track, report, measure costs, count cycles, and automatically re-order parts.

Personnel Management – Finely track details on personnel tied to your fleet with fields such as files, records, photos, productivity data, repair history and costs, CDL license, physician exams, and more.

Vendor Management – Automate tracking on contract terms, contacts, and purchases with vendors. Gain the ability to negotiate prices and hold vendors accountable for their services with informed decision making.

Other notable features include advanced technologies such as Parts Bar Coding for utilizing a bar code when adding information.

Target Market

Dossier supports all types and sizes of fleets and material handling assets, from single users with single locations up to large, multi-location fleets with tens of thousands of vehicles/assets.

It’s suited for industries with managed fleets, such as in:

  • Trucking and Intermodal
  • Food and Beverage
  • Waste and Recycling
  • Government and Emergency
  • Utilities, Infrastructure and Construction
  • Transit, School and Motor Coach
  • Private fleets

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Implementation/Integration

New clients work with AMCS Group’s Professional Services team of project engineers both during and after software implementation. While an exact implementation process and timeline varies with each client, some of its services include project management, quality control, training and business process reviews.

Customer Service & Support

Users can request tech support via the customer support portal, phone or email.

Pricing

AMCS Group doesn’t publicly release its pricing information. Please contact the vendor directly for a quote.

Shortcomings

The software is fully focused on fleet maintenance and is not a complete solution for managing all of a company’s equipment assets.

Screenshots

AMCS Group Screenshot 1
AMCS Group Screenshot 2
AMCS Group Screenshot 3

About

Dossier Systems was acquired by ACMS Group in 2021. AMCS is a market leader in integrated software and vehicle technology for the environmental, waste, recycling, and resource industries and provides optimization solutions for the broader transportation and logistics market. AMCS helps more than 4,900 customers worldwide reduce operating costs, increase asset utilization, optimize margins, and improve customer service. The company’s enterprise software and SaaS solutions deliver digital innovation to the emerging circular economy around the world.

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