Brightly Software Review

Cary, NC
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Brightly At A Glance

Good: Short implementation process, helps streamline maintenance process, dedicated mobile app.
Bad: Intended for very specific industry niches, no on-premised option, no free trial offered.
Bottom Line: CMMS solution that is flexible, easy to implement, and very accessible.

Product Overview

Brightly (formerly Dude Solutions) offers several solutions that focus on enterprise asset management, smart automation, strategy and capacity planning and sustainability and energy. This review focuses its Asset Essentials solution.

Asset Essentials is a cloud-based maintenance solution developed for daily and advanced maintenance operations management. With the software, users can initiate, assign and track the progress of maintenance work orders; manage assets and equipment; develop advanced workflows with preventive maintenance (PM) scheduling; utilize Internet of Things (IoT) technology for predictive maintenance (PdM); and manage inventory.

In addition, the the software contains functionality for document management, reporting and mobile capabilities.


Several of the key features of Asset Essentials are:

  • Workflow management that includes work order request management, automatic request routing, location- or asset-based work orders, preventive and predictive maintenance calendar scheduling, custom fields for work orders, job planner and work order prioritization
  • Work tracking and monitoring that includes a bulk work order update tool, automated email notifications on work assignments, automatic work order scheduling based on asset condition and historic data, audit trail and log tracking, high-level project tracking and certification tracking
  • Equipment/Asset management that includes cost-tracking and repair history, calendar and meter reading that are tied to preventive and predictive maintenance schedules and vendor and supplier tracking for specialized assets
  • Inventory that includes parts inventory, just-in-time inventory and purchasing and requisition management
  • Reporting and analysis with pre-defined dashboard that include KPIs, reports and charts, budget tracking, data analyzer tool and printing/exporting reports to Excel and PDF
  • A document library that supports up to 20 GB of uploads; formats supported are PDF, Microsoft Word and Excel and plain text
  • Mobile app for iOS and Android devices

Target Market

Brightly markets its solutions to many industries, but they specifically target education, healthcare, senior living, government, and commercial manufacturing industries. We’ve listed several of its clients below:

  • Pepsi Bottling Ventures
  • Aprilaire
  • Drahtzug Stein USA
  • Hart Industries
  • Manufacturing Onsite Services
  • Jake's Finer Foods
  • Zodiac Aerospace
  • Novacare
  • Robert Morris University
  • City of Asheboro (NC)

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Brightly offers On-Site Services for companies that want on-site implementation. Unlike other CMMS solutions that can take up to six months for implementation, Asset Essentials can implemented within four weeks, depending on the client’s needs. On-Site Services consist of three pricing plans that are as follows:

  • One week for companies that are new to CMMS solutions: This plan covers the costs of travel and hotel for Dude Solutions implementation staff, on-site training and system implementation and configuration.
  • Two weeks for companies that are new to CMMS solutions but have inventory management needs: This plan covers everything in the one-week plan but includes inventory management focus.
  • Three to four weeks for companies transitioning from an existing CMMS solution: This plan covers all factors of the other two plans, but it adds data transfer and data organization.

Brightly provides unlimited online training classes at no cost for users that need a refresher or for new employees.

Customer Service & Support

All clients are assigned a dedicated Client Success team member. Clients can also reach support by phone, email, or chat. Support is included in the plan, so there’s no extra cost.


The Brightly Asset Essentials solution is available as an annual subscription and covers the features mentioned in our Features section above.  Companies can also purchase the Enterprise version for an additional annual fee. The Enterprise version include advanced workflow management, advanced rule expression, tagging, multi-site management, data import utility, custom report designer, unlimited custom fields, role configuration, field title customization and custom define statuses and priority.

Brightly offers add-ons, such as an integration suite, capital forecasting and consulting services. There’s an additional annual fee per feature.

Brightly doesn’t publicly release specific pricing information. Please contact them directly for a quote.


Brightly does not offer on-premise deployment, so companies that want to host the software will have to look elsewhere. It also serves specific niche industries, although it has started to branch into other industries.


Brightly Screenshot 1
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Brightly Software (formerly Dude Solutions) is a leading software-as-a-service (SaaS) provider of operations management solutions to education, government, healthcare, senior living, manufacturing and membership-based organizations. For nearly two decades, Brightly has inspired clients to create better work and better lives. They combine innovative, user-friendly technology with the world’s smartest operations engine, empowering operations leaders to transform the most important places in our lives. Today, more than 12,000 organizations use their award-winning software to manage maintenance, assets, energy, safety, IT, events and more.

In August 2022, Brightly has been acquired by Siemens Smart Infrastructure, a leader in the digital building and infrastructure market.

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