Fiix Pricing: Costs and Pricing Plans

Disclaimer: We source public information for Fiix’s pricing, including its own site. All pricing information within this resource is accurate at the time of publication.

Fiix is a full-featured computerized maintenance management system (CMMS) solution designed to help organizations track and maintain equipment, vehicles, buildings, inventory, and other assets. It’s intended for companies of all sizes in many industries, such as healthcare, government and manufacturing. Some of the software’s key features are asset tracking, work order management, purchase management, reporting and compliance.

In this post, we’ll discuss Fiix’s pricing in more detail.

Does Fiix offer a free plan?

Yes, Fiix has a free plan for businesses with a limited number of users and only need basic maintenance functionality. Its features are:

• Unlimited work requests
• Unlimited work orders
• A preventive maintenance scheduler
• Calendar
• iOS and Android mobile apps
• Email and push notifications
• Tasks management
• Unlimited asset management
• Downtime tracking
• QR and barcode scanning
• Meter readings
• Unlimited parts and supplies inventory management
• A configurable dashboard
• Embedded video tutorials
• Learning Center with self-training modules
• Training webinars
• Help Center with troubleshooting articles and FAQs
• Email support
• Access to customer success specialists
• The Fiixers community forum

Fiix Pricing Plans

Fiix has three subscription plans based on the per-user, per-month pricing strategy, and each plan has a number of available features. Users can opt for monthly or annual billing. In addition to the Free plan mentioned above, prospective users can watch a software demo or test drive Fiix via a free tour.

The pricing plans are:

Basic

The Basic plan is intended for smaller teams and costs $45 per user, per month. It includes all of the features of the Free plan, plus:

• Pass/fail inspection tasks
• Standard reports
• Language translation
• Phone support

Professional

The Professional plan targets organizations that need advanced CMMS functionality. It costs $75 per user, per month and includes all of the features of the Basic plan, plus:

• Nested preventive maintenance scheduling
• Multi-asset work orders and rounds
• Advanced notifications
• Rotating assets tracking
• Multi-site asset management
• Inventory cycle count
• Tool crib (centralized management of tool inventory and usage)
• Purchasing and RFQs
• Analytics (one creator seat and up to five user seats)
• Work order insights
• Parts forecaster
• Custom branding

Enterprise

The Enterprise plan is for large companies with custom needs. Pricing is not available, so please contact Fiix directly for a custom quote. The Enterprise plan adds on:

• eSignature functionality
• Failure codes
• Condition-based maintenance triggers
• Out-of-the-box and custom enterprise resource planning (ERP) software integration
• Custom API integrations
• Fiix App Exchange (integration with other business systems via a partner network)
• Configurable interface
• Audit log
• Database export
• Single sign-on
• Configurable firewall

Additional Costs to Consider

Implementation & Training

While prospective clients can sign up for the Free, Basic or Professional plans via Fiix’s site, the vendor offers implementation and training packages for companies with a specialized need. They can choose from a range of implementation and training packages. Prospective clients can contact Fiix for pricing and additional information.

The services are:

Asset accelerator program

This service targets businesses that want to launch Fiix quickly or that don’t have the resources to build an asset database. Fiix’s team collects relevant data on each asset and then builds a database, so maintenance teams can then begin to set up work orders, schedule preventive maintenance and more.

Fiix Essentials

Fiix Essentials is intended for organizations that only need training services. It includes remote training sessions on the software’s basic features.

Kickstarter

Intended for teams with up to 15 employees, clients work with Fiix’s implementation specialists on their CMMS configuration, training and other project management needs.

Kickstarter Plus

Kickstarter Plus targets companies with more complex needs, that manage multiple sites or have up to 45 employees. It includes all of the services of the Kickstarter service, but adds on additional training time and more support and resources on data import and configuration.

Custom

With the Custom program, Fiix’s implementation specialists develop a customized implementation plan that includes configuration, integration, training and other services for companies that manage more than three sites, have over 45 employees or track more than 1,000 assets.

Premium Support

Fiix has standard support in all of its pricing plans, but it also offers premium support for a yearly subscription. The premium support offerings are:

• A dedicated customer success manager
• Extended tech support hours
• 24/7 emergency phone support
• Priority response to support requests
• Access to the My Support portal
• Ongoing one-on-one sessions with maintenance and CMMS solution experts
• Access to the Fiix learning management system
• Sandbox site for testing new features and processes
• Personalized support for testing new features
• On-demand refresher training for admins and power users
• Annual software health checks with recommendations and best practices
• Priority access to new features
• Quarterly business reviews on CMMS goals

Pricing for the premium support subscription is available by quote.

Conclusion

Fiix has robust features in its free plan, and companies can scale up to any of the paid plans if they need additional functionality or their team size grows. In addition, the vendor offers implementation and premium support options. Prospective clients interested in the Free, Basic or Professional plan can sign up via the Fiix site, whereas Enterprise users can contact the vendor for a quote.

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