HxGN EAM Review

Hexagon AB
Hexagon AB
Stockholm, Sweden
Deployment Model:
Free Trial:
Cloud, On-Premise
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HxGN EAM At A Glance

Good: Flexible deployment options, wide variety of maintenance features.
Bad: Mobile app tends to drain battery quickly due to taking up considerable amount of resource.
Bottom Line: Highly configurable EAM solution that helps companies to improve predictive maintenance and reduce energy usage.

Product Overview

HxGN EAM (formerly Infor EAM) is a comprehensive CMMS software tool with a wide variety of maintenance capabilities.

They are based on three main systems.

HxGN EAM Enterprise helps companies improve asset performance, increase service life, and cut costs by providing complete configurability to address the most specialized and important asset management challenges.

HxGN EAM Energy Performance Management helps users gain end-to-end control of emissions, energy usage, and carbon tracking for companies that need to improve sustainability.

HxGN MP2 empowers companies to get up and running quickly with this easy-to-use client-server asset management solution for small and medium businesses. It allows users to locate your inventory 24×7, manage your equipment and work, and schedule preventive maintenance.


Some important features include:

  • Maintenance —Schedule preventive maintenance, and assign resources where they’ll do the most good.
  • Uptime—Find out where and why capital assets may fail, and plan alternatives.
  • Reliability/Risk Management—Predict equipment reliability problems so they can be prevented from happening.
  • Inventory/Warranty—Reduce inventory and purchasing costs, and collect on warranty-related claims.
  • Strategic Planning—Manage assets so companies can meet corporate performance goals.

Target Market

Hexagon’s Asset Lifecycle Intelligence division (the brand that HxGN EAM falls under) has a strong presence in many industries, such as oil and gas, food and beverage, chemicals, transportation and facilities management. We’ve listed several of its clients below.

  • Alberta Oil Sands Project
  • C&I Engineering
  • Erdman Anthony
  • Ford, Bacon and Davis, LLC
  • Los Angeles Department of Water and Power
  • LA Metro
  • Richard Design Services
  • Rishab Engineering
  • Siemens
  • WeldFit Energy Group

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Hexagon’s implementation process is tailored to a specific company’s needs, but it follows a general process called the Smart Services Methodology Workflow, which consists of six components:

  • Assess
  • Plan
  • Define
  • Design
  • Build
  • Deliver

Hexagon also provides consulting, integration and training services.

Customer Service & Support

Users can access Hexagon’s Smart Community portal where they can browse the knowledge base or submit a support ticket. Customers in the U.S. can also contact support by phone 7 A.M. to 7 P.M. CST Monday through Friday.


HxGN EAM doesn’t publicly release its pricing information. Please contact them directly for a quote.


On HxGN EAM’s mobile application, if it runs continuously, it uses up a lot of resources, and can tend to drain battery life quickly.


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Hexagon is the global leader in digital reality solutions, combining sensor, software and autonomous technologies. Our solutions free our customers to harness the rapidly-increasing amounts of data, putting it to work to boost efficiency, productivity, quality and safety across industrial, manufacturing, infrastructure, public sector and mobility applications.

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