BambooHR Review

BambooHR
Product:
Vendor:
Founded:
Headquarters:
BambooHR
BambooHR
2008
Lindon, UT
Ownership
Customers:
Deployment Model:
Free Trial:
Private
5,000+
Cloud
Yes
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BambooHR At A Glance

Good: Emphasis on employee self-service and is affordable for smaller businesses.
Bad: Not intended for larger companies, learning management feature isn't offered.
Bottom Line: For small to mid-sized companies that want simpler HR functionality and no spreadsheets.

Product Overview

BambooHR is a SaaS solution targeted toward small- and medium-sized companies that have outgrown spreadsheets. Employee information is centralized in one location that makes it easier for HR to find pertinent employee information.

Employee information and other functions are available anytime, anywhere, so HR can access them, even after regular business hours.

HR can also track employee benefits and job and salary history, as well as performance. For users who need to track other data, BambooHR can add customized fields to the system.

BambooHR also has a reporting functionality that can create and share reports in a short amount of time. The Report Library allows users to select pre-built reports as well as creating custom-built reports for sharing. Because creating reports only takes a few clicks, it saves hours of time for HR. The reports can be exported to Excel and PDF.

For recruiters, there’s an applicant tracking system (ATS) that’s integrated with existing BambooHR software. Recruiters can access candidates’ resumes and LinkedIn profiles, as well as post jobs and share candidates’ applications with hiring managers.

We also want to point out that BambooHR partners with Maxwell Health to allow its users to select, enroll in and manage their benefits administration.

Features

BambooHR has several features that are indicated below. We also want to mention that it supports global features, meaning it can adapt to multiple languages and multiple currencies.

Another feature we want to point out is email alerts. Alerts can be set up for any reminders, such as employees’ anniversaries, benefits renewal, performance evaluations, etc.

BambooHR also supports electronic signatures, which saves HR time and money on paper forms. Electronic signatures are secure with enterprise-level encryption and regular security monitoring.

And finally, there is the performance management feature that lets businesses provide feedback on employee performance more frequently. Employees’ goals and action plans are detailed as well as feedback from his/her peers. Both employee self-assessments and manager’s assessments are included. The module also sends automated reminders based on the frequency of the performance review process.

In early 2017, BambooHR announced a number of product upgrades that includes:

  • Improved BambooHR dashboard called Bamboo Home that comes with new notifications, goals, reports and new hire widgets
  • Ability to report on data at any point in time to help understand hiring and other HR trends
  • Ability to monitor flexible time off of employees
  • Affordable Care Act (ACA) reporting functionality
  • Templates for emailing individual or multiple job applicants
  • Mobile app for Android devices

Also, in 2017, BambooHR rolled out its dedicated BambooHR Payroll functionality. As BambooHR Payroll integrates with the other modules, employee hours doesn’t need to be manually entered. It also includes easy-to-read payroll stubs, mobile access and a dedicated Payroll Support specialist for taxes and other payroll-related questions. BambooHR Payroll is an add-on feature.

  • Attendance Management?
  • Benefits Administration?
  • Employee Self-Service?
  • Learning Management System?
  • Mobile Access?
  • Payroll Management?
  • Performance Appraisal?
  • Recruiting Management?

Target Market

BambooHR targets small and medium-sized businesses across all types of industries. Their clients include:

  • 99 Designs
  • Beans & Brews
  • Disqus
  • Fitbit
  • FreshBooks
  • Newsy
  • Stance
  • Roots of Peace
  • SoundCloud
  • Vino Farms

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Implementation/Integration

BambooHR provides a short implementation process that takes three steps:

  • Importing client’s employee data (or migrating them from client’s old system)
  • Customizing the system, such as email alerts, new-hire/termination checklists, configuring leave policies, etc
  • Deploying it live to entire company

BambooHR also provides customers with training via videos and webinars, as well as customized training.

Customer Service & Support

In addition to email and phone support, BambooHR has a community support feature where users can communicate about the product and get answers, help with troubleshooting, etc.

Pricing

BambooHR uses a pay-per-employee per-month pricing model. It starts at $4 per employee per month for the core modules and increases up to $8 per employee per month with any add-on features.

Shortcomings

BambooHR is intended only for small and medium-sized businesses. Larger companies may want to look at our other HRMS reviews, such as Dayforce HCM or Epicor HCM.

Also, the software doesn’t offer learning management functionality.

Screenshots

BambooHR Screenshot 1
BambooHR Screenshot 2
BambooHR Screenshot 3

About

BambooHR is the leading Software as a Service (SaaS) provider of online HR software for small and medium-sized businesses that have outgrown spreadsheets.

Its founders believe there should be an affordable way for growing companies to track and manage essential employee information in a personalized Human Resources Information System (HRIS).

BambooHR has received multiple awards, including Utah Business’ 2015 Best Company to Work For and GetApp Human Resources Category Leader for 2Q 2016.

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