OrangeHRM Software Review

Product:
Vendor:
Founded:
Headquarters:

OrangeHRM
OrangeHRM
2005
Secaucus, NJ

Ownership:
Customers:
Deployment Model:
Free Trial:

Private
International
Cloud, On-Premise
Yes

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OrangeHRM At A Glance

Good: Opensource solution for businesses to use for free.

Bad: When choosing opensource, customer support is limited.

Bottom Line: Affordable all-in-one HR system.

Product Overview

OrangeHRM is an expansive open-source HR software provider, meaning its most basic services are free and web-based.

OrangeHRM’s three software solutions suites are:

Open Source
Professional
Enterprise

The software’s Professional edition offers advanced options far beyond the free version, while the Enterprise suite scales internationally by incorporating location-based reporting and other HR procedural differences that vary by country.

OrangeHRM offers simple web-based demos for all three versions of the software.

For start-up or small-sized companies still trying to get their big data bearings, the demo versions are simple and can give you a solid grasp on what to expect when interacting with an HR solution’s user interface (UI): OrangeHRM Open Source, OrangeHRM Professional, and OrangeHRM Enterprise.

Features

Each of OrangeHRM’s suites have similar Core HR features.

Open Source suite gives the basics for handling HR administrative tasks, while Professional suite scales for a medium-size business with many additional modules, and Enterprise suite builds on Professional with a global platform.

General features offered through Orange HRM’s solutions are:

System Administration
Personnel Information Management
Leave /Time Off Management
Time & Attendance Management
Recruitment powered by IBM Watson
Performance
Employee Self Service

(The following are not included for Open Source):

Training
Dashboard
Asset Tracker
On-boarding and Off-boarding
Mobile Access

While OrangeHRM covers the typical range of Core HR among most vendors, some of its features set it apart considerably from other options.

Professional’s unique features that upgrade from Open Source are meant to serve as advanced modules for small-medium sized companies.

The asset tracker provides a portal for keeping track of inventory items such as computers, cars, smartphones, and other devices assigned to your workforce. Every asset can be tracked depending on its serial number, model type, status of in-use or in-stock, the assigned employee, the date assigned, and the asset’s warranty end date.

The dashboard gives the user one integrated window for combining data across features, such as any interviews scheduled for the week shown alongside pending leave requests.

Enterprise scales all of Professional’s features to fit large international businesses.

The biggest difference with Enterprise features, is that they include location-based reporting if your company has multiple locations, and options for location-based benefits administration for benefits packages dependent on country.

Open Source has two main differences in its offered features from the paid versions.

System administration has a limited variety of user roles, meaning your company uses one central administrator with full privileges rather than multiple HR managers.

This solution has a basic employee self service, meaning your employees can edit their employee profiles without administrative privileges, but do not have custom user roles within the system. Their interaction with the software is limited to managing their own employee information.

Target Market

With the platform for a global audience, the functionality for all essential HR tasks, and a free open-source suite, OrangeHRM has a very fond customer base.

Many universities around the world use OrangeHRM in classes for technology and management education.

Start-ups are strongly attracted to the software as well to get a taste of basic HRIS capabilities.

Enterprise-sized businesses recognize and trust the brand name also, allowing OrangeHRM to reach an expansive market.

Urbanizadora del Bajío
Redhat
Diona
Stanley Black & Decor
University of Belize

Food for the Hungry
Greenpeace
Zomato
Ministry of Education - Jamaica
Josiah Venture

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Implementation/Integration

Implementation is described in a 5 step process:

Data collection,
System configuration,
Training,
Rollout, and
Consultaion & HelpDesk.

OrangeHRM offers on-site and online implementation. Online training is delivered through Cisco Webex, while on-site training brings OrangeHRM staff to your company site. Flexible course scheduling works around your company’s productivity, and materials are adjusted to fit individual needs.

Customer Service & Support

OrangeHRM customer support is an optional program offered for all three suites. The package includes 24/7 coverage through a worldwide support team with a number of support options to find your customized solution.

Pricing

OrangeHRM doesn’t publicly release their pricing information. Please contact them directly for a quote.

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Shortcomings

Reporting only has a handful of canned reports and limited possibility to create your own.

The OrangeHRM team is currently in the process of analyzing requirements and designing a new engine. This engine will ultimately feature in a report writer which will allow users to create advanced and cross modular reports.

There are also no accounting features, limiting the software from taking over payroll responsibilities.

Screenshots