MP HCM Suite Review

MP: Wired for HR
Product:
Vendor:
Founded:
Headquarters:
MP HCM Suite
MP: Wired for HR
2004
Beverly, MA
Ownership:
Customers:
Deployment Model:
Free Trial:
Private
1,500+
Cloud, On-Premise
No
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MP HCM Suite At A Glance

Good: Comprehensive HR solution ensuring legal compliance through HR Consulting Services and a Recruitment team to identify top talent aligned with your goals.
Bad: The feature-rich platform may be overwhelming for new users on the initial learning curve, making it necessary to use the enhanced customer support.
Bottom Line: Integrated approach that streamlines processes and promotes connectivity across different HR areas, making it an alternative to standalone payroll or HR software with limited functionality.

Product Overview

MP HCM Suite is a comprehensive platform with payroll, HR, time tracking, benefits administration, hiring, talent management and training solutions tailored to your needs, including:

  • Enhancing efficiency and ensuring compliance by optimizing your processes
  • Mitigating risk through responsive, relevant compliance issues
  • Designing an employee experience geared toward enhancing productivity and satisfaction
  • Elevating performance by actively involving and empowering your workforce to meet future challenges
  • Securing top-tier talent with the assistance of seasoned recruiters who understand your industry, and
  • Achieving substantial yearly savings in both payroll and labor expenditures.

Support and expertise is available from a team of dedicated and certified HR experts, including a Recruitment Services support team, to ensure that you’re maximizing the value of your investment and focused on cultivating high performance.

Features

Features can be tailored to the company and include:

  • Streamlined payroll, even with multistate locations, taxes, garnishments, direct deposits, etc.
  • Benefits management with automated batch-update features and self-service options for noting life changes and connecting carriers and employees
  • Automated time and attendance that collects, shares and manages data more efficiently
  • Talent acquisition features for attracting quality candidates and tracking them seamlessly through their lifecycle as a candidate
  • Expense management that enables your people to create, submit and approve expenses easily from anywhere
  • Built-in recognition and performance management tools
  • An LMS with tracking options, data analytics, new and customizable trainings, plus hundreds of predeveloped training
    options
  • Performance management with goal tracking and monitoring, 360 performance reviewing, customized reports and predictive people analytics that visualize key performance indicators and enable timely HR interactions, and
  • A comprehensive HR solution ensuring legal compliance through HR Consulting Services and a Recruitment team to identify top talent aligned with your goals.

Target Market

MP: Wired for HR targets a diverse audience encompassing C-suite executives, HR professionals and managers across various industries. MP clients include organizations in health care, manufacturing, retail, hospitality, financial services, nonprofits and more.

  • Elements Massage
  • OakBend Medical Center
  • OWS Foods
  • iSlide Inc.
  • Jewett Construction
  • AVFX
  • Lakeview Health
  • Minuteman Security & Life Safety
  • Old Colony Elder Service
  • Boys & Girls Clubs

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Implementation/Integration

MP prides itself on 100% on-time starts. Each client gets a dedicated account manager for during and after the implementation process. Having one point of contact eliminates waiting on hold in a phone queue and delayed or automated responses. The implementation process is typically completed within a defined time frame, depending on the complexity of the project and the specific requirements of your organization. Your account manager ensures that your project stays on track and delivers value according to schedule.

Having a dedicated implementation team alongside you ensures you’ll receive the support and guidance necessary to smoothly navigate every phase of the implementation process. An implementation NPS score of 94.4 speaks volumes, far surpassing the industry standard where many competitors fall below 50.

Customer Service & Support

At MP, every client is a priority. Clients can say goodbye to frustration and long wait times and hello to personalized service that puts you first.

With a 98% client retention rate, MP’s post-implementation customer support is designed to be proactive, responsive and comprehensive, ensuring that clients receive the assistance and guidance they need to succeed over the long term.

MP offers a wealth of resources for both prospects and clients, regularly hosting insightful thought leadership and educational webinars, complemented by blogs and a variety of content sources including ebooks, checklists and infographics. Visit their Resource Center at

Resources

Pricing

Every scenario is unique, and MP’s goal is to equip you with customizable modules and functionalities that align perfectly with your business needs. The HCM platform follows a pricing model based on the number of employees.

Shortcomings

According to the company: “While we haven’t had any specific feedback, we continuously strive to stay current with ever-changing HR trends and incorporate these into our offerings.”

Screenshots

MP: Wired for HR Screenshot 1
MP: Wired for HR Screenshot 2
MP: Wired for HR Screenshot 3

About

MP: Wired for HR’s products and services are designed to support the strategic goals of your organization by streamlining payroll and HCM administration, sourcing top talent, delivering compliance solutions and driving overall HR efficiency.

 

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