BizMerlinHR Review

Reston, VA
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BizMerlinHR At A Glance

Good: Project management functionality, integration with many different applications, social networking-like feed.
Bad: Dedicated payroll and benefits features aren't offered, not intended for large companies.
Bottom Line: Customizable modular solution that helps SMBs hire, manage and retain their employees.

Product Overview

BizMerlinHR is an human resource management system (HRMS) designed for small and medium-sized companies looking for an alternative to spreadsheets.

Based in the cloud (with a dedicated mobile app), BizMerlinHR is a customizable system that helps businesses hire, manage and retain their employees.

There are several benefits of BizMerlinHR, such as:

  • Centralized database for employees’ information and documents
  • More efficient, paperless onboarding process
  • Improved productivity on HR tasks, such as hiring/recruiting and performance evaluations
  • Ability for project managers to manage teams and projects without dedicated project management software

BizMerlinHR integrates with various payroll solutions, such as ADP, Paychex and Intuit Quickbooks. It also integrates with many other applications, including Facebook, LinkedIn, DocuSign, Dropbox, Deltek and Maxwell Health.


We’ve detailed some of the key features of each BizMerlinHR module below. However, here are several of its general features (which BizMerlin refers to as “Smart Features”):

  • A Facebook-like social networking feature for company announcements or celebrating milestones/achievements (users can connect via company-wide feed or individual profiles)
  • Both built-in and customized reporting templates
  • Built-in time sheets
  • Electronic signatures
  • Alerts and notifications of deadlines and other reminders
  • Ability to create, assign and keep track of tasks
  • Ability to create customized fields

The Centralized People Database module allows HR to save all employee information in one place. Employees can keep track of their leave balance and request time off, and administrators can decide which features employees can access based on roles or other settings.

The Hiring Automation and Smart Candidate Tracking module allows recruiters and hiring managers to track both internal and external candidates. Job positions can be posted on the company website, social media sites and job boards. An “Apply Now” button can also be set up to receive resumes and applications.

In the Onboarding module, HR can create checklists for specific onboarding tasks to be completed either prior to or during the new hire’s first weeks on the job. Required documentation is stored within the solution for new hires to sign electronically.

The Goal Setting & Performance Review module can be customized to fit an organization’s review processes. Managers and employees can add and track new goals, and managers can also provide instant feedback. Some of the module’s other features include 360-degree feedback, built-in and customizable review templates, and customized workflows to approve raises, bonuses and promotions.

Project managers can use the Optimal Allocation & Financial Management module to track project milestones, determine the best team members for specific projects/tasks, keep an eye on project changes, set budgets and predict future resource planning.

Other optional modules include Skill Matrix, Retention Management and Smart Asset Management. Skill Matrix allows managers to rate employees’ skills in various areas to determine if improvement or training is needed. Companies can use data from the Retention Management module to reduce turnover and retain top talent. The Smart Asset Management module helps companies keep track of their information technology and other assets.

  • Attendance Management?
  • Benefits Administration?
  • Employee Self-Service?
  • Learning Management System?
  • Mobile Access?
  • Payroll Management?
  • Performance Appraisal?
  • Recruiting Management?

Target Market

BizMerlin is intended for small to medium-sized businesses in a variety of industries. It also provides solutions to federal, state and local government agencies. Here are 10 of its customers:

  • Aich Technologies
  • Collabera
  • eSkill
  • Integrated Secure
  • North Fork Resort Association
  • OpenSystems Technologies
  • Perfectial
  • Sherman Hill Group
  • Tellius

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Customers can sign up for a 14-day free trial. As noted in the Pricing section, BizMerlin offers monthly or yearly subscription fees. Each fee includes 12 hours of setup support, such as data migration or training.

Customer Service & Support

BizMerlin has a support site that contains a knowledge base and a ticketing system. Users can also contact the vendor directly via phone and email.


BizMerlin offers a monthly or yearly subscription that’s based on the number of users. The cost includes modules with the following features:

  • Onboarding
  • Feedback/performance review
  • Applicant tracking system
  • Reporting
  • Mobile app

Other modules (such as Skill Matrix, Retention Management and Smart Asset Management) are optional.

BizMerlin’s pricing structure is broken down by number of users. For example, a business with one to 10 users can expect to pay $10 a month, while a business with 51 to 100 employees will pay $500 a month. Companies with over 200 employees can contact BizMerlin directly for a price quote.

Each fee includes 12 hours of setup support, such as data migration or training.


Although it integrates with other payroll and benefits solutions, BizMerlinHR doesn’t have a dedicated payroll and benefits administration functionality. It also doesn’t include learning management system features.

In addition, BizMerlinHR isn’t intended for large companies.


BizMerlin Screenshot 1
BizMerlin Screenshot 2
BizMerlin Screenshot 3


Founded in 2010, BizMerlin helps small and medium-sized businesses hire, onboard, manage and retain their employees with a cloud-based HRMS solution. It’s received various recognition in the last few years, including Finances Online’s 2016 Rising Star Award and 2017 Great User Experience Award, and Fit Small Business’ Best HR Software for Small Businesses in 2017.

One fun fact about BizMerlin is that the vendor hosts an annual CodeJam challenge for Java programmers. Each Java programmer completes a timed challenge for a chance to win prizes.

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