BizMerlinHR Review

Reston, VA
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BizMerlinHR At A Glance

Good: Project management functionality, integration with many different applications, social networking-like feed.
Bad: Dedicated payroll and benefits features aren't offered, not intended for large companies.
Bottom Line: Customizable modular solution that helps SMBs hire, manage and retain their employees.

Product Overview

BizMerlinHR is an online human capital management software that offers users complete employee records, onboarding tools, e-signature, leave tracking, performance management, feedback, ATS and reporting. It has the most comprehensive set of features in the market for a company’s HR strategy and needs.

BizMerlinHR saves HR practitioners, managers and employees time and headspace to focus on the real ventures and problems they set off to solve. It is completely cloud based and available via native iOS and Android mobile apps.

There are several benefits of BizMerlinHR, such as:

  • Centralized database for employees’ information and documents
  • More efficient, paperless onboarding process
  • Improved productivity on HR tasks, such as hiring/recruiting and performance evaluations
  • Ability for project managers to manage teams and projects without dedicated project management software

BizMerlinHR integrates with various payroll solutions, such as ADP, Paychex and Intuit Quickbooks. It also integrates with many other applications, including Facebook, LinkedIn, DocuSign, Dropbox, Deltek and Maxwell Health.


We’ve detailed some of the key features of each BizMerlinHR module below. However, here are several of its general features:

  • AI-enabled applicant tracking system
  • Easy to create employee onboarding workflows
  • Centralized employee records system
  • User management module for easy compliance
  • Instant feedback to keep employees engaged
  • Comprehensive employee performance review module
  • Goal Management System well supported with Awards Management System
  • Both built-in and customized reporting templates
  • Built-in time sheets and Smart PTO management
  • Dynamic Skill Matrix and Workforce Management
  • A simplified task management system
  • Customizable reporting and field to meet a company’s unique needs

The Employee Records module allows HR to save all employee information in one place. Employees can keep track of their leave balance and request time off, and administrators can decide which features employees can access based on roles or other settings.

The Recruitment/ATS module allows recruiters and hiring managers to track both internal and external candidates. Job positions can be posted on the company website, social media sites and job boards. An “Apply Now” button can also be set up to receive resumes and applications.

In the Onboarding module, HR can create custom workflows for onboarding tasks to be completed either prior to or during the new hire’s first weeks on the job. Required documentation is stored within the solution for new hires to sign electronically.

The Performance Review module can be customized to fit an organization’s review processes. Managers and employees can add and track new goals, and managers can also provide instant feedback. Some of the module’s other features include multi-rater feedback, built-in and customizable review templates, and the ability to create and manage performance reviews in batches.

Project managers can use the Smart Goals module to track project milestones, determine the best team members for specific projects/tasks, keep an eye on project changes, and promote collaboration among employees.

Talent Management features include Skill Management, Retention Management and Asset Management. Skill Management allows managers to rate employees’ skills in various areas to determine if improvement or training is needed. Companies can use data from the Retention Management module to reduce turnover and retain top talent. The Asset Management module helps companies keep track of their information technology and other assets.

Additional modules include Training and Development, Career Planning, Workforce Planning, and Objectives & Key Results.

Target Market

BizMerlin is intended for small to medium-sized businesses in a variety of industries. It also provides solutions to federal, state and local government agencies. Here are 10 of its customers:

  • Burke and Herbert Bank
  • Bayport Ghana
  • National Car Rentals
  • Integrated Secure
  • North Fork Resort Association
  • OpenSystems Technologies
  • Perfectial
  • Sherman Hill Group
  • Tellius

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Customers can sign up for a 14-day free trial. As noted in the Pricing section, BizMerlin offers a one-year, three-year, and five-year subscription. Each fee includes 10 hours of setup support, such as data migration or training.

Customer Service & Support

BizMerlin has a support site that contains a knowledge base and a ticketing system. Users can also contact the vendor directly via phone and email.


BizMerlin offers yearly and multi-year subscriptions based on the number of users. It no longer publishes its pricing, so users will have to contact the vendor for a customized price quote.


Although it integrates with other payroll and benefits solutions, BizMerlinHR doesn’t have a dedicated payroll and benefits administration functionality. It also doesn’t include learning management system features.

In addition, BizMerlinHR isn’t intended for large companies.


BizMerlin Screenshot 1
BizMerlin Screenshot 2
BizMerlin Screenshot 3


Founded in 2010, BizMerlin helps small and medium-sized businesses hire, onboard, manage and retain their employees with a cloud-based HRMS solution. It’s received various recognition in the last few years, including Finances Online’s 2016 Rising Star Award and 2017 Great User Experience Award, and Fit Small Business’ Best HR Software for Small Businesses in 2017.

One fun fact about BizMerlin is that the vendor hosts an annual CodeJam challenge for Java programmers. Each Java programmer completes a timed challenge for a chance to win prizes.

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