Dropbox for Business Review

Dropbox for Business
San Francisco, CA
Deployment Model:
Free Trial:
200,000+ Businesses
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Dropbox for Business At A Glance

Good: Familiar platform with unlimited storage.
Bad: Limited real-time collaboration and version control (recent updates have made improvements via Badge and Commenting.)
Bottom Line: Meets standard requirements, but requires integrations for large content initiatives or needs concerning a user's workflow.

Product Overview

For the purposes of this review, we’ve highlighted features most relevant to businesses seeking a DMS solution.

Dropbox is a Document Management System that has made waves in both the personal and business file sharing space. As one of the biggest file sharing platforms in the world, Dropbox covers a range of standard DMS features familiar to those with accounts for personal use.


Dropbox defines 5 primary uses for the Business version. Here, we have those uses listed along with their core features:

Control – Give access privileges to selected users for sharing information securely. Dropbox allows individual users to separate personal documents from business documents, establishing a controllable space to organize files. Admin tools also allow clients to remote wipe data from devices, transfer user privileges when needed, track user activity such as sign-ins and edits, and insert a two-step verification for added security.

Collaborate – Easily share folders and documents with team members from any distance apart for creating a collaborative setting. Sync files with delta, LAN, and Dropbox’s streaming sync technologies for uploading files to the cloud. Access the Dropbox website for communicating feedback. Two collaboration features recently added:

  • Dropbox Badge: Adds an element of control while editing Microsoft documents so that it’s clear when another user is working on the same document.
  • Dropbox Commenting: Adds a comment sidebar along any document so that everyone with access can provide feedback in the same space.

Share – All it takes to share a document is a link. When it’s time to pass information and move forward with a project, Dropbox quickly connects team members and clients. One-click commands allow users to quickly send documents and folders.

Backup – Dropbox continually backs up any edited information through delta sync so that recovering lost information is fast and simple. Dropbox for Business comes with unlimited version history and deletion recovery, and offers phone services for ensuring all documents are in the correct state.

Mobile -Available through Windows, Droid, iOS, and Linux, Dropbox covers the bases with mobile accessibility. Dropbox for Business allows users to connect with over 300,000 third-party apps for editing, communicating, processing and more. Mobile pass codes and remote wipes are additional security features available.

  • Document Storage?
  • Simultaneous User Collaboration?
  • Workflow Management?
  • Version Control?
  • On-Premise Hosting Option?
  • Imaging?
  • Mobile?

Target Market

From fashion and publishing to ecommerce and recreation, any team in any industry can utilize Dropbox features for sharing documents on the cloud. Here, we’ve listed 10 customers:

  • National Geographic
  • Spotify
  • Asana
  • USA Gymnastics
  • Centric Projects
  • Kayak
  • Dictionary.com
  • Eventbrite
  • Zendesk
  • Refinery29

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As a cloud solution that’s highly popular for personal use, implementation is a simple account creation. A guide on first steps is available through the Help Center.

Dropbox integrates with many popular third party apps such as Salesforce, Vimeo, Slack, and Docusign so that linking these spaces together is a matter of following steps.

Customer Service & Support

Dropbox offers an extensive Support Center for getting started, giving permission to accounts, making payments, managing storage, and more.

Dropbox also offers user forums, a guided troubleshooting tool, and a useful business user guide for understanding the essentials.


Dropbox Plus is meant for the individual. Dropbox Business is meant for collaboration across a team of users, and offers three packages to choose from. Customers can choose to be billed monthly or yearly based on their needs.

Dropbox Business Standard:

  • $15/user per month if billed monthly
  • $12.50/user per month if billed yearly
  • Includes 2 TB (2048 GB) of storage

Dropbox Business Advanced:

  • $25/user per month if billed monthly
  • $20/user per month if billed yearly
  • Includes as much storage space as needed

Dropbox Business Enterprise:

  • Please contact Dropbox directly for quote
  • Includes as much storage space as needed


A primary shortcoming of large file sharing platforms founded in the USA is concern for long-term objectives with data ownership. In the past, politics affecting Dropbox have lead to client drop-offs, however, Dropbox has doubled its paying client size in the past year. Dropbox has also responded with Transparency Reports for allowing users to view government data requests.

Files can’t be synchronously edited. Users have found duplicate files called “conflicted copies” are an occurrence when unable to work at the same time with a master copy. This is a capability Dropbox continues to improve.


Dropbox Screenshot 1
Dropbox Screenshot 2
Dropbox Screenshot 3


Founded in 2007 by MIT students Drew Houston and Arash Ferdowsi, Dropbox has grown to over 300,000,000 users with 1 billion files saved every 24 hours. The idea evolved out of the need to share files without using email attachments or flash drives.

Dropbox for Business was launched in 2013 for all sized teams to better manage and share business data.

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