St. Petersburg, FL
Sage HRMS At A Glance
Sage HRMS is a customizable solution which enables customers to decisively meet and respond to HR management challenges. With integrated payroll, benefits, recruiting, employee self-service, and analytic capabilities, Sage HRMS helps customers to maximize every dollar invested in employees.
When combined with optional extended solutions, Sage HRMS addresses challenges in payroll management, risk mitigation and compliance, talent management, paperless HR, employee benefits management, decision support, recruiting and onboarding, and time and attendance management.
With Sage HRMS, an organization’s leaders can receive accurate, dynamic information about workforce performance across a variety of flexible formats and devices. Employee data is protected by advanced information security.
- FMLA tracking
- Comprehensive employee information
- Benefit management
- Time-off tracking
- U.S. and Canadian Government compliance and reporting
- COBRA and HIPAA compliance
- Multi-level security for data access
- Electronic delivery of software and product updates
- Advanced customization and easy import/export capabilities
- Flexible payroll processing
- U.S. and Canadian tax management reporting
- Comprehensive reporting and compliance
- Accruals and overtime calculations
- Check printing and direct deposit
- Variable pay plans and pay frequencies
- Payroll pay cards
- Time and attendance
- Employee Self Service
- Risk mitigation
- Paperless HR
- Decision support
- Benefits management
- Healthcare advisory services
- Cloud services
- Customer support
- Attendance Management?
- Benefits Administration?
- Employee Self-Service?
- Learning Management System?
- Mobile Access?
- Payroll Management?
- Performance Appraisal?
- Recruiting Management?
While not focused on a single industry, Sage HRMS is designed with the small to medium sized business in mind. Below is a list of several of its clients:
- First Bank
- The Navigators Group
- Food Management Investors
- Goodwill Industries
- Eagle Rock Distributing
- HealthNet Plan
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If you are just getting started or are looking to increases knowledge in the products, Sage University offers courses designed for multiple experience levels and job roles. Custom training for larger groups or for users with specific training requests or requirements is also available.
In addition to product training, Sage University also offers several options for career enhancement training including accounting and finance, human resources, compliance, professional services, and leadership training.
Customer Service & Support
Sage’s online support system includes a technical support chat, which allows users to connect with Sage software experts to address issues as they arise. Sage Technical Support is also available via phone at 800-829-0170.
The Sage “Knowledgebase” also includes forums, articles, and whitepapers that users can log in and browse freely.
Sage Business Care is a service that users can pay more that provides individualized support plans for users and companies to address more in-depth, systematic issues. Business Care provides a specific expert to the user case and receive access to additional resources.
Sage City is a company-wide social networking hub for Sage North America customers and business partners. Sage HRMS has its own unique city where customers and partners can visit to engage in forum discussions about products as well as read blogs about trends in the industry.
One issue that some users noted was that digital copies are not able to be uploaded in groups. Each document must be uploaded on its own, meaning that it takes significantly longer.
Other users also expressed frustration with frequent program crashes.
Sage Group, plc, provides small and medium-sized organizations with a range of easy-to-use, secure, and efficient business management software and services-from accounting and payroll to enterprise resource planning, customer relationship management, human resources solutions management and payments.
Customers receive continuous advice and support through a global network of local experts to help them solve their business problems, giving them the confidence to achieve their business ambitions.
Formed in 1981, Sage was floated on the London Stock Exchange in 1989 and entered the FTSE 100 in 1999. Sage has over 6 million customers and more than 12,700 employees in 24 countries covering the UK & Ireland, mainland Europe, North America, South Africa, Australia, Asia, and Brazil.
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