neonHR Review

neon
Product:
Vendor:
Founded:
Headquarters:
neonHR
neon
1998
Gadsden, AL
Ownership
Customers:
Deployment Model:
Free Trial:
Private
17,000
Cloud
No
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neonHR At A Glance

Good: Options of purchasing individual modules or entire workforce solution, accessible by managers and employees, helps companies adhere to regulatory and labor compliance.
Bad: Not available as on-premise, doesn't offer learning management feature.
Bottom Line: Workforce management solution with features that help HR professionals do their jobs more efficiently.

Product Overview

This review focuses on neonHR. We’ve also reviewed neon’s payroll, recruiting and time clock modules.

neonHR is a web-based human resource management system (HRMS) that helps HR streamline its workflows and make tasks more efficient. It supports multiple web browsers as well as mobile devices.

Other benefits of neonHR include:

  • Employee and manager self-service so HR doesn’t have to update information
  • A single employee record to handle all tasks involving an employee
  • No software or hardware to purchase and maintain (since access is web-based)
  • A compliance library to make labor and regulatory compliance easier

neon also offers neonTouch, a HR management package that includes all features of neonHR, plus customized Affordable Care Act (ACA) alerts for employee eligibility. neonTouch can be purchased separately or as part of neonComplete, a total package that includes neonStart (recruiting and applicant tracking) and neonRetain (payroll and time and attendance).

Features

In addition to the features indicated in the check boxes below, neonHR offers the following:

  • A company intranet for storing HR-related forms and other documents
  • A compliance library with forms for OSHA and FMLA compliance
  • Compensation management
  • Discipline tracking
  • Connectivity with benefits carriers
  • Online benefits enrollment
  • Asset management and reporting
  • Ability to create customized workflows and fields
  • HR Concierge

neonHR also includes a reporting feature with the ability to run customized analytics. Reports can be exported in various formats, including CSV, Excel, PDF, HTML and XML. Users can schedule reports to run automatically.

  • Attendance Management?
  • Benefits Administration?
  • Employee Self-Service?
  • Learning Management System?
  • Mobile Access?
  • Payroll Management?
  • Performance Appraisal?
  • Recruiting Management?

Target Market

neon’s solutions are intended for many different companies in customer-oriented industries such as staffing, retail and food service. We’ve listed its clients below:

  • Applebee's
  • Budweiser
  • Burger King
  • Dave & Buster's
  • Pizza Hut
  • SelecSource Staffing Services
  • 7-11
  • Sonic
  • Spherion
  • Staffers

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Implementation/Integration

The implementation process for neon can take anywhere from six to 10 weeks, depending on the number of modules purchased and the client’s needs. The neon implementation team starts the process with a welcome call that introduces the client to the account manager and to discuss timelines and expectations of the implementation.  After the welcome call, the team creates a implementation schedule for each module.

The neon team prefers to roll out each module separately so as to help the client familiarize themselves with one module before moving onto the next.

Training sessions are conducted by neon remotely before the go-live date.

Customer Service & Support

Prospective clients can contact neon via email, phone or its website. Current clients can submit a support ticket that will be addressed within 24 hours.

Shortcomings

neonHR doesn’t include learning management functionality. Clients that want this feature can check out our reviews on learning management systems or other HRMS solutions, such as Ceridian Dayforce HCM. It also does not offer on-premise deployment.

Screenshots

neon Screenshot 1
neon Screenshot 2
neon Screenshot 3

About

Founded in 1998, Neon Workforce Technologies (neon) is dedicated to helping HR professionals manage their tasks efficiently through an integrated workforce management solution. It serves 17,000 clients in 75,000 locations.

In April 2016, it debuted a new brand identity by consolidating all of its divisions (TaxBreak, Terra HR, Smart Suite and Simple Onboard) into one platform.

neon offers workforce management packages (neonComplete) as well as a la carte solutions. In addition to HRMS, payroll, recruiting, benefits and time clock modules, it provides customers with screening, scheduling and tax-credit services, and Affordable Care Act (ACA) compliance monitoring.

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