neonTime Review

Gadsden, AL
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neonTIME At A Glance

Good: Customizable pay fields that are easy to create, real-time tracking to adjust schedules on the fly.
Bad: Reports are limited to action items only.
Bottom Line: Robust time and attendance solution that integrates with other neon solutions for end-to-end talent management.

Product Overview

This review focuses on neonTime. We’ve also reviewed neon’s payroll and recruiting modules, as well as provided an overview of the full human resources management system (HRMS) package.

neonTime is a time-tracking module that can be purchased separately from neon’s full HRMS package. The solution is web-based and works with all browsers.

Some of neonTime’s top benefits include:

  • Accurate compliance tracking and pay calculations
  • Geographically calibrated for employees in separate locations
  • Collects employee data so users can run analytics to improve employee performance
  • Mobile application for remote clock in/out maximizing productivity


In addition to the features indicated in the checkboxes below, neonTime offers the following:

  • Itemized expense tracking
  • Auto-populated holidays
  • Employee self service
  • Employee scheduling
  • Exception tracking
  • Ability to create flexible pay rules/rates
  • Job costing
  • Ability to create multiple pay periods
  • Mass-editing capabilities
  • Real-time notifications
  • Ability to create pay categories
  • A time-off request tool

With neonTime, users are able to maintain payroll accuracy and compliance, keeping track of employees in real-time as they clock in.

neonTime also includes a reporting feature with the ability to run customized analytics. Reports can be exported in various formats, including CSV, Excel, PDF, HTML and XML. Users can break down employee hours by teams or departments, and they can document any issues with employee hours directly within the solution.

  • Attendance Tracking?
  • Biometric?
  • Employee Scheduling?
  • Hardware?
  • Hourly Employee Tracking?
  • Mobile?
  • Salaried Employee Tracking?
  • Vacation/Sick/Leave Tracking?

Target Market

neon’s solutions are intended for many different companies in customer-oriented industries such as staffing, retail and food service. We’ve listed its clients below:

  • Applebee's
  • Budweiser
  • Burger King
  • Dave & Buster's
  • Pizza Hut
  • SelecSource Staffing Services
  • 7-11
  • Sonic
  • Spherion
  • Staffers

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The implementation process for neon can take anywhere from six to 10 weeks, depending on the number of modules purchased and the client’s needs. The neon implementation team starts the process with a welcome call that introduces the client to the account manager and to discuss timelines and expectations of the implementation.  After the welcome call, the team creates a implementation schedule for each module.

The neon team prefers to roll out each module separately so as to help the client familiarize themselves with one module before moving onto the next.

Training sessions are conducted by neon remotely before the go-live date.

Customer Service & Support

Prospective clients can contact neon via email, phone or its website. Current clients can submit a support ticket that will be addressed within 24 hours.


neon doesn’t publicly release their pricing information. Please contact them directly for a quote.


The solutions does not include none action item reporting capabilities. Reports are limited to action items only.


neon Screenshot 1
neon Screenshot 2
neon Screenshot 3


Founded in 1998, neon is dedicated to helping HR professionals manage their tasks efficiently through an integrated workforce management solution. It serves 17,000 clients in 75,000 locations.

In April 2016, it debuted a new brand identity by consolidating all of its divisions (TaxBreak, Terra HR, Smart Suite and Simple Onboard) into one platform.

neon offers workforce management packages (neonComplete) as well as a la carte solutions. In addition to HRMS, payroll, recruiting, benefits and time clock modules, it provides customers with screening, scheduling and tax-credit services, and Affordable Care Act (ACA) compliance monitoring.

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