Kronos Workforce Ready Review

Kronos
Product:
Vendor:
Founded:
Headquarters:
Workforce Ready
Kronos
1977
Chelmsford, MA
Ownership
Customers:
Deployment Model:
Free Trial:
Private
12,000+
Cloud
No
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Workforce Ready At A Glance

Good: Streamlined HR tasks with self service and automated processes, managing multiple benefit plans in a single solution, optional modules for talent management and employee engagement.
Bad: Modules are priced separately, but can't reach their full potential unless integrated.
Bottom Line: HCM solution designed to help companies focus on their people and not on paperwork.

Product Overview

The Kronos Workforce Ready Suite consists of various modules that help companies manage their workforce from pre-hire to succession. This review will focus on its Workforce Ready HR module.

Kronos Workforce Ready HR is a human capital management (HCM) solution designed for companies with hourly and/or salaried employees. The mission of this solution is for HR to focus on people and not strictly on paperwork. It includes a few benefits, such as:

  • More automated HR processes so productivity of HR managers will increase
  • Self-service features for employees and their managers
  • Cloud-based deployment with both web and mobile device access
  • More strategic focus on employees with optional talent management, performance management and compensation management modules

Kronos Workforce Ready HR also integrates with Workforce Ready Payroll and Workforce Ready Time Keeping.

Features

Here are several of the core features included with Workforce Ready HR:

  • All employee records stored in a single database
  • Self-service functionality for employees to update their own information without HR involvement
  • Ability to customize processes for HR tasks, such as new hires, terminations, job changes and salary changes
  • Customized onboarding checklists with automated reminders
  • Ability to manage multiple benefits plans (health insurance or retirement packages) in one solution
  • Managing training development of employees, including assigning them to specific classes, monitoring on training participation and completion and scheduling internal training

Kronos offers strategic HR features with these optional modules.

First, there is the Workforce Ready Talent Acquisition module for applicant tracking and recruiting. Recruiters can create job postings, source candidates from many job boards and manage hiring workflows. When the candidate is hired, information from their resumes and applications transfer to the Workforce Ready HR module for onboarding.

Second, there is the Workforce Ready Performance Management module that supports employee performance feedback on an ongoing basis. It includes features, such as customized performance reviews, defining employee and division goals and alerts on statuses of employee performance review schedule.

And finally, there is the optional Workforce Ready Compensation Management module. It replaces spreadsheets in managing the compensation cycle by automating the entire process. The compensation process can be configured based on a business’s needs and budgets. There is also a Merit Matrix feature to help establish guidelines on merit-based pay increases.

  • Attendance Management?
  • Benefits Administration?
  • Employee Self-Service?
  • Learning Management System?
  • Mobile Access?
  • Payroll Management?
  • Performance Appraisal?
  • Recruiting Management?

Target Market

Kronos Workforce Ready is used in various industries, including health care, state and local government, education, distribution, retail, financial services and manufacturing.

The Workforce Ready HR and Payroll solutions serve many subdivisions of larger enterprise companies, managing small to mid-sized employee pools.

We’ve listed 10 customers below:

  • YMCA
  • Aker
  • Advanced Home Care
  • AdvancePierre Foods
  • Prairie State Generating
  • Aztec Shops
  • LindenGrove
  • Washington County School District
  • Kansas Heart Hospital
  • Wexford Health Services

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Implementation/Integration

Kronos offers its software through a cloud delivery model for full access to updates and time-clock synchronization.

Implementation is a six-step process:

  • Planning
  • Assessment
  • Solution Build
  • Test and Train
  • Go Live
  • Transition to Support

The process begins by establishing clients’ expectations from the software, and it moves forward by evaluating employee data. Employee information and payroll history are then added and formatted within the system. After testing is finished, the software is ready for day-to-day use.

Customer Service & Support

Customer support includes help for time-clock hardware and IT troubleshooting for software. There are multiple ways of getting in touch with support services, including:

  • Phone support
  • Kronos Community
  • eCase technical support and education services

Pricing

Kronos doesn’t publicly release its pricing information. Please contact the vendor directly for a price quote.

Shortcomings

As both a benefit and drawback, Kronos Workforce Ready’s modules can be purchased as stand-alone products, but they can’t reach their full potential unless integrated.

Screenshots

Kronos  Screenshot 1
Kronos  Screenshot 2
Kronos  Screenshot 3

About

Kronos’ history started with MIT graduate Mark S. Ain patenting the microprocessor-based time-clock in 1979 — the first of its kind for recording workforce data.

In the mid-1980s, Kronos came out with its first time-clock management solution for PCs as a counterpart to the company’s time-clock hardware.

Following the company’s North American success, Kronos expanded its customer base internationally into Mexico, Australia and the UK. There are many Kronos locations worldwide.

Kronos employs over 5,000 employees worldwide, referred to as “Kronites” within the company’s close-knit workforce. The company has received numerous awards, such as Boston Business Journal’s 2016 Best Place to Work, Glassdoor’s 2016 Employees Choice Awards for Highest-Rated CEOs and Ventana Research Global Workforce Management Market Leader.

More than 40 million people use Kronos technology every day.

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Send feedback or corrections to feedback@betterbuys.com.

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