neonHCM Payroll Review

neonHCM Payroll
Birmingham, AL
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neonHCM Payroll At A Glance

Good: Geospatial technology for deducting state and local taxes for each employee, customized reporting and analytics, tax-filing services.
Bad: No on-premise deployment offered.
Bottom Line: Scalable payroll module with geospatial technology that does automatic calculations to make processing payroll easier.

Product Overview

neonHCM is a cloud-based Human Capital Management solution that combines, payroll, recruiting, onboarding, benefits administration and time and attendance processes into one platform. The review focuses on its Payroll module, neonHCM Payroll.

neonHCM Payroll is a web-based module that allows payroll administrators to process payroll more efficiently. It includes automatic calculations, as well as a customized dashboard and payroll alerts.

Users can access the module from any web browser or mobile device. In addition, neonHCM Payroll integrates with an accounting/general ledger system.


neonHCM Payroll has many features, and we’ve listed some of its key ones.

  • Employee self-service
  • Geospatial technology for deducting state and local taxes based on each employee’s ZIP code
  • Tax-filing and payment processing services for clients that don’t have the resources to handle them
  • Unlimited labor distribution
  • Unlimited settings for security profiles and user access
  • Built-in payroll testing environment
  • Customized dashboards, workflows and payroll alerts

There’s also a reporting feature that allows users to run custom analytics. The eeports can be exported in various formats (e.g., CSV, Excel, PDF), and users can schedule reports to run automatically.

Target Market

neonHCM’s solutions are intended for many different companies in customer-oriented industries such as staffing, retail and food service. We’ve listed its clients below:

  • Applebee's
  • Budweiser
  • Burger King
  • Dave & Buster's
  • Pizza Hut
  • SelecSource Staffing Services
  • 7-11
  • Sonic
  • Spherion
  • Staffers

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The implementation process can take anywhere from six to 10 weeks, depending on the number of modules purchased and the client’s needs. The neonHCM implementation team starts the process with a welcome call that introduces the client to the account manager and to discuss timelines and expectations of the implementation.  After the welcome call, the team creates a implementation schedule for each module.

The vendor prefers to roll out each module separately so as to help the client familiarize themselves with one module before moving onto the next.

Training sessions are conducted by neonHCM remotely before the go-live date.

Customer Service & Support

Prospective clients can contact neonHCM via email, phone or its website. Current clients can submit a support ticket that will be addressed within 24 hours.


neonHCM doesn’t publicly release its pricing information. Please contact the vendor directly for a quote.


neonHCM Payroll isn’t offered as an on-premise option. Companies that require this can check out our other payroll reviews, such as CheckMark Payroll.


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Founded in 1998, Neon Workforce Technologies (neon) is dedicated to helping HR professionals manage their tasks efficiently through an integrated workforce management solution. It serves 17,000 clients in 75,000 locations.

In April 2016, it debuted a new brand identity by consolidating all of its divisions (TaxBreak, Terra HR, Smart Suite and Simple Onboard) into one platform.

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