Big Biller Review

Top Echelon
Big Biller
Top Echelon
Canton, OH
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Big Biller At A Glance

Good: Hot lists allow recruiters to quickly access groups of candidates.
Bad: Not a good fit for companies with in-house recruiters.
Bottom Line: The necessary essentials of applicant tracking paired with email marketing tools.

Product Overview

Top Echelon offers Big Biller Software, an efficient and effective way for recruiters to identify highly qualified applicants and engage them in a hiring pipeline.

Paired with customer relationship management (CRM) tools, recruiters can reach out to many candidates to keep their talent pool ready for new requisitions so A-players are always active in the system.

Job-posting tools allow users to post requisitions to their company’s career site, various industry-specific job board sites, and across social channels such as LinkedIn, Facebook and Twitter.


Big Biller is best described by the following three features:

1. Resume parsing: Big Biller automatically parses resumes into categories to find the key parts of an application, such as contact information, experience, skills and education. This helps recruiters save time by quickly identifying the strongest resumes and automatically filling a candidate profile in the recruiter’s database.

2. Email marketing: CRM tools are built into the solution to engage with applicants and successfully reach out to large pools at once. Nurturing applicants over time sends a higher number of qualified candidates into various requisitions. So when a job opens up in the future, the perfect new hire may already be engaged with recruiters. Tools include:

  • Appointment setting
  • Reminders for follow-ups
  • Log notes for tracking the relationship’s history

3. Hot listing: Compare applicants directly to each other based on parsed categories. Big Biller refers to this as  a “file cabinet.” Recruiters can “reach in” and retrieve groups of applicants using tagged information such as job titles, companies and industries.

Target Market

Big Biller is the best fit for recruiting agencies. The following is a list of 10 sample clients:

  • JT Nelson & Associates Inc.
  • Rx Research Staffing
  • Bailey Personnel Consultants
  • HIPP Professional Search LLC
  • True North Consultants Inc.
  • JD Information Technologies Inc.
  • Gemini Staffing
  • Galileo Search LLC
  • Arevo
  • Crosspoint Consulting Inc.

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Big Biller is a cloud-based solution. Top Echelon takes care of storing the data, and recruiters can access the solution from anywhere via the Internet.

Recruiters are able to import contacts into the solution for keeping up with a directory of all candidates.

Customer Service & Support

Top Echelon provides customers with five channels for contacting the support team and accessing helpful information:

  1. Call the U.S. based help line during office hours.
  2. Email the dedicated support team.
  3. Access the online chat embedded in the solution to communicate in real-time.
  4. Join live training webinars on Tuesdays and Fridays.
  5. Visit the help center to check commonly asked questions.


Big Biller pricing starts at approximately $70 per user, per month if paid annually ($89 per user if paid on a monthly basis). The pricing covers full access to the ATS and recruiting CRM system as well as training and support.


Big Biller may be a better fit for recruiting/staffing companies rather than a traditional company with an in-house recruiter.


Top Echelon Screenshot 1
Top Echelon Screenshot 2
Top Echelon Screenshot 3


Top Echelon is a subsidiary of Patriot Software Inc., a payroll and accounting solutions company.

Beginning as a split recruitment agency, Top Echelon has grown to support a range of hiring strategies and services. The vendor has a network of recruiters that connect and share open requisitions online. It also hosts frequent networking events.

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