JazzHR Software Review

Pittsburgh, PA
Deployment Model:
Free Trial:
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JazzHR At A Glance

Good: Integrates with social media for obtaining a large candidate pool.
Bad: Limited options to move resumes in bulk.
Bottom Line: An ATS that sorts and ranks hiring candidates according to social media databases as well as applicants attracted to your company's custom hiring website.

Product Overview

JazzHR breaks down talent acquisition into three stages:

  • Fill the talent pool
  • Identify performers
  • Hire the best

Each stage offers in-depth features from finding niche applicants, to sharing application profiles with team members.

Every step replicates and optimizes approval processes already present within HR’s most common hiring practices, giving you an enriched hiring experience without feeling lost.

The software optimizes your hiring search by providing an advanced upgrade from your most common tool: your email. The dashboard includes all communication with candidates, allowing you to fill in specific areas when reaching out to applicants such as applicant names, job vacancies, and setting dates for interviews to reach multiple candidates at once.

Combined with their application portal, JazzHR also creates an advanced company career site for attracting candidates. The website is customized to fit your company brand for joining a social media dialogue with “sharing,” “liking” and “following” job openings.


With applicant tracking software, feature options must not only compile and rank applicants, but must also provide data for fast and hard decision making while sharing it with your team.

Analytic features include ways of automating the ranking process of pooled applicants, such as:

  • Custom questionnaires:
    • Your team sets up customized questions for each applicant to answer, and responses are streamlined for quick reviews.
  • Custom assessment with reusable evaluation templates:
    • Specific skills and experiences are compiled to fit the strengths your team needs most.
  • Automated scoring based on your team’s set values:
    • Simple 1-10 scores evaluate skills and responsibilities to place applicants side by side.

Scheduling features sync with Google Calender, and Microsoft Exchange Calender, enabling you to set interview dates that align with your team’s availability. Events on your interview calender can be broadcasted or hidden for as much or as little transparency is needed for your vacant positions.

Collaboration features combine rankings based on how your individual team members view the applicant, providing feedback through leaving comments and notes alongside the application profile. Communication is simplified, and can even take place on a mobile app.

Automated reference checks, onboarding and video interviewing are features available through third party integrations such as with Zenefits, TalentWise, SparkHire, GoodHire and Aurico.

  • Applicant Tracking?
  • Automated Reference Checks?
  • Onboarding?
  • Recruiting?
  • Social Integration?
  • Video Interviewing?

Target Market

JazzHR is targeted to small, medium and large businesses. The following is a list of ten customers:

  • Mailchimp
  • TBD
  • Yesware
  • 4moms
  • WeddingWire
  • Mashable
  • Counter Culture Coffee
  • Superfly
  • Burning Man
  • Aweber

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The software is entirely web-based, and covers your recruitment search from day one. The service doesn’t require on-premise implementation, and is browser accessible.

Customer Service & Support

JazzHR’s support page connects users to webinars and videos for training and advice, giving you the option of troubleshooting certain features such as the calendar or reports.

There is also the option of contacting customer support through a live chat.


After the free trial, pricing starts at $39/month for the Hero package, $199/month for the Plus package and $309/month for the Pro package.


JazzHR currently does not support a ton of bulk actions for users to do themselves. For example, you could not bulk export resumes from the system. Uploading resumes in bulk is included in the implementation phase and done with the help of technical services.


JazzHR  Screenshot 1
JazzHR  Screenshot 2
JazzHR  Screenshot 3


JazzHR is a young HR software company specialized in navigating social media talent pools. Founded in 2009, the company has attracted significant attention from a number of tech-industry leading businesses.

With three offices, in Pittsburgh, Silicon Valley and Boston, over 4,000 companies have made over 100,000 hires with JazzHR’s software platform.

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User Reviews

  • User Rating
  • Rated 1 stars
    1 / 5 (1 )
  • 20%
  • (1) Review

Rated 1 stars
1 / 5 (1 )


  • Features
  • Ease of Use
  • Ease of Implementation
  • Support

Peter Tran
Rating: 1
1 /5 stars

  • Features
    User: 16%
  • Ease of Use
    User: 75%
  • Ease of Implementation
    User: 62%
  • Support
    User: 13%

Doesn't Fit Third Party Recruiter Needs

on 2018-06-12 16:50:46

Easy user interface. Straight forward layout. But does not meet the needs of a third party recruiting firm.

The first day we began migrating all of our data into the system we found that the architecture of the system had 0 functionality for a third party recruiting firm. We asked to cancel our membership but Jazz HR wanted us to pay the full amount. After some extensive complaining they graciously allowed us to pay HALF a year for a service we will never use.

Make sure you try the entire free trial before purchasing anything from this firm.

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