Clarizen Review

San Mateo, CA
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Clarizen At A Glance

Good: Robust features for tracking every task and milestone of a critical project.
Bad: Not intended for companies that need a lightweight project management tool.
Bottom Line: All-in-one task-tracking and resource-management solution for analyzing every aspect of an ongoing or future project.

Product Overview

Clarizen is a cloud-based collaborative work management solution that help enterprises quickly turn ideas into strategies, plans, and actions in order to respond to constant (and accelerating) market conditions.

Teams can work the way they want, and managers will have real time-visibility into all their projects. This keeps everyone engaged and focused on the things that matter, so results are delivered faster, and company goals and customers’ expectations are exceeded.

Clarizen helps organizations cater to different work styles and offers a wide range of capabilities to accelerate team performance and maximize business outcomes:

  • Project and portfolio planning, execution and management
  • Resource management and capacity planning
  • Project financial planning
  • Time and expense management
  • Work request and project demand management
  • Agile task management, Kanban and Scrum
  • Collaboration and communication
  • Issue and risk tracking
  • Document management and digital proofing
  • Reporting, dashboards and analytics
  • Security and user management

Clarizen offers two products: Clarizen One, aimed at enterprise-wise PMO teams, and Clarizen Go, intended for smaller, more agile teams that need to work in scrum and Kanban methods.


Here, we’ve selected the top five features of Clarizen:

1. Automated Workflow Management: Users automate, repeat and scale how they create processes and streamline workflows. They gain new efficiencies as they offload administrative tasks and spend more time doing work that matters.

2. Capacity Planning and Resource Management: Managers get full visibility into all their resource demands, available capacity, schedules and tasks along with the planning tools to evaluate “what-if” scenarios and make real-time updates to fully utilize their resources without overcommitting.

3. Project and Portfolio Optimization: There are so many projects that one team can take on, given resource and spending constraints. Clarizen aligns projects to business objectives so you can focus and make the best use of your time and budget.

4. Project Financial Management: The software helps prevent any surprises and keep financial metrics in check with real-time visibility and up-to-date project financials. Managers meet project objectives and stakeholder expectations, whether it’s budget, contracted revenue, ongoing health or planned benefits and ROI.

5. Reports and Dashboards: All levels of the organization are empowered with 360-degree real-time information so they can make immediate data-based decisions. They save time using the built-in wizard to automatically produce customer-facing presentations with project data in their own branded template.

Target Market

Clarizen is best suited for enterprise-grade organizations seeking a robust work management solution that can be deployed across the enterprise.  It specializes in professionals who specialize in general project management, IT, and professional services.

The following is a list of 10 sample customers:

  • Ricoh
  • Box
  • Dell
  • Newell Brands
  • Shaw Industries
  • Sodexo
  • Electronic Arts
  • Boston Scientific
  • De Beers
  • Western Union

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Clarizen integrates with critical business applications – Salesforce, JIRA, Microsoft SharePoint, Box, Google Drive, SAP, Oracle, Microsoft Teams, Slack, and more – to deliver a unified view of the business.

Customer Service & Support

Clarizen offers two options for customer support: Live support to walk users through troubleshooting and self-help for users to access a library of resources.

Clarizen’s Success Site is a community hub for submitting support tickets, voting on which features Clarizen should develop next, and accessing new demos and tutorials.

Additional training includes webinars, best practice guides, whitepapers and Clarizen University, an online training program.


Clarizen comes in two pricing tiers: Enterprise and Unlimited. Pricing information is not publicly available so please contact Clarizen directly.

Also, Clarizen provide four types of licenses, depending on user access: full license, team member, time & expense feature access and social features access.


Users looking for a simple, lightweight project or task management tool might look elsewhere as Clarizen is a purpose-built work management solution for enterprise organizations with flexibility and features to match.


Clarizen Screenshot 1
Clarizen Screenshot 2
Clarizen Screenshot 3


Clarizen delivers a cloud-based enterprise collaborative work management solution built on the vision of business agility. Its  PPM solution was named a 2019 Gartner Peer Insights Customers’ Choice for Project Portfolio Management, Worldwide, and is the winner of the prestigious 2020 Gold Stevie® awards for Customer Service Department of the Year.

Fortune 500 companies like Dell, Newell Brands and Shaw Industries are just some of the more than 2,000 customers across 124 countries that rely on Clarizen to help them quickly adapt to changing market conditions and achieve their business goals. In the last five years, Clarizen customers have completed more than 25 million milestones and 1 million projects.

In early 2021, Clarizen was acquired by Planview, a global leader in Portfolio Management and Work Management solutions.

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