ClearCompany Review

ClearCompany
Product:
Vendor:
Founded:
Headquarters:
ClearCompany
ClearCompany
2004
Boston, MA
Ownership:
Customers:
Deployment Model:
Free Trial:
Private
2,300
Cloud
No

ClearCompany At A Glance

Good: Customized and streamlined onboarding, flexible performance management features, ease of complying with HR regulations by automating processes.
Bad: ClearCompany is only available to clients in North America.
Bottom Line: Complete talent management platform with solutions for talent acquisition, performance management and employee engagement.

Product Overview

The ClearCompany Talent Management platform is designed to help organizations recruit, retain and engage their employees. The platform is targeted towards HR professionals, hiring managers and executives, as well as employees. ClearCompany’s solutions not only help managers and HR perform better recruiting, hiring and performance practices, but also improve engagement of current employees.

ClearCompany Talent Management offers these following stand-alone solutions (although all solutions can be purchased together as a single platform):

  • Applicant Tracking
  • New Hire Onboarding
  • Performance Management

More details on the Performance Management solution is in our Features section below.

Each solution can be integrated with the company’s existing systems, such as ERP or HRIS. ClearCompany integrates with most payroll solutions, especially ADP.

ClearCompany also helps companies stay compliant with HR regulations (EEOC, etc.) by automating compliance forms and reporting.

Features

The performance management solution brings all employee review processes into a single online system that automates every step of the process. Administrators can quickly build custom reviews and 360s, deploy with one click, customize scoring tables and see real-time reporting as results are submitted.

The performance management solution supports a wide range of performance evaluation methods, including  annual reviews, peer reviews and time-based reviews. Employers can also reward their employees with the Kudos feature. The Kudos feature integrates with Slack and is automatically imported into performance reviews.

Additionally, ClearCompany allows your employees to give better reviews by ensuring they are given clear, defined goals throughout the year. Employers can also set, align and update, and give feedback on employees’ goals.

Target Market

ClearCompany supports SMBs in a wide variety of industries, such as health care, education and hospitality. We’ve listed below several of its customers:

  • Goodwill
  • Continental Carbonic Products, Inc.
  • Lewiston Public Schools
  • Montage Hotels & Resorts
  • Miller Valentine Group
  • Near Infinity Corporation
  • Jack Willis
  • North American Corporation
  • Borden
  • Harpoon Brewery

Implementation/Integration

Each customer gets a dedicated Implementation Manager who is tasked with tailoring their system to their exact needs and helping them meet their software goals.

The implementation process for ClearCompany software is set in phases:

1.) Personal Business Process Analysis: The Implementation Manager performs an analysis of the customer’s goals, needs and requirements, particularly any unique needs or features requests.

2.)  Tailored Account Configuration: The customer’s account is tailored to their workflow by the ClearCompany experts and tested against their specific needs.

3.) Training: The Client Service and Support Teams conduct training that is tailored specifically to the customer – be it online or onsite training. There is no additional cost for the training. Training can also be conducted on an ongoing basis.

4.) Software Launch: The ClearCompany software is scalable and flexible – if a company goes through any changes that outgrow the current system, ClearCompany can re-design and re-implement the software.

Customer Service & Support

ClearCompany never outsources its support services. Each client is assigned a dedicated Customer Success Manager from any of its locations who leads its implementation team and remains its primary contact as long as it’s a client.

Along with a Customer Success Manager, clients can contact the Support team via email, live chat or phone. Support is unlimited, meaning the customer can contact its Customer Success Manager at no extra charge. Customers also have self-service support options, such as tutorials, training videos and an online knowledge base.

Pricing

ClearCompany doesn’t publicly display its pricing information. Please contact the company directly for a quote.

Shortcomings

ClearCompany is primarily targeted toward SMBs, so it may not be intended for larger companies. It’s also intended for companies located in North America.

It doesn’t include built-in learning management or time and attendance features.

Screenshots

ClearCompany Screenshot 1
ClearCompany Screenshot 2
ClearCompany Screenshot 3

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About

Founded as HRM Direct in 2004, ClearCompany has been helping small-to-medium sized businesses with their recruiting and onboarding needs for 14 years. When it first debuted, HRM Direct was considered to be the first on-demand SaaS provider in the talent management area.

In 2013, it re-branded as ClearCompany. ClearCompany is the world’s fastest-growing Talent Management Platform. In addition to checking the list on every administrative feature, their unique approach puts client missions and visions at the center of the talent process, providing a strategic understanding of hiring, onboarding and employee performance.

Send feedback or corrections to feedback@betterbuys.com.

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