Saba Review

Redwood Shores, CA
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Saba At A Glance

Good: Algorithms help provide suggestions and recommendations to employees and managers.
Bad: Some users have reported that support tends to be cumbersome and untimely when fixing issues.
Bottom Line: Enables employee engagement for performance tracking and learning management.

Product Overview

Saba’s Intelligent Talent Management solution uses a personalized approach to help companies attract and retain employees – as well as to help employees in performance and learning. It enables a set of algorithms referred to as TIM (The Intelligent Monitor) that sends recommendations and suggestions to users each time they log in – for example, recommending courses for employees to take or suggestions on candidates for recruiters for specific jobs.

Saba’s Talent Management Suite covers 6 apps, which are detailed below:

Recruiting@Work: Recruiters can post jobs on job sites, such as Monster and SimplyHired, and social networking sites, such as LinkedIn and Facebook straight from the Saba app. Recruiters can also conduct video interviewing with candidates as well as utilize HireRight for background screening. Members of the hiring teams can also collaborate about candidates and new hires.

Learning@Work:  Saba’s LMS functionality combines a traditional classroom setting with online learning. Companies can have access to a wide variety of courses and content as well as help and support from Saba and 200 of its partners. For example, companies that want to teach safety measures to its employees can access safety courses from OpenSesame. Saba can be integrated with existing systems such as Salesforce. Employees can collaborate with one another via Web or video meetings, as well as access content via their mobile devices.

Performance@Work:  This performance management function allows managers and employees to collaborate on the employee’s performance.  Saba assists in helping write performance reviews, lets managers gather feedback from others involved in the employee’s performance (360-degree feedback), and helps recognize employee performance via badges and social impressions. Employers can also analyze employee performance via dashboards and metrics. Saba also provides personalized recommendations for employees to  help in their career development.

Succession@Work: This function is similar to the Recruiting and Performance Apps except it focuses on replacing existing employees leaving the company. Employers can use the talent dashboard to recognize the top-performing employees, see what department need the most talent, and performance information of current employees poised to fill in the vacated positions.

Planning@Work: This app takes on a more analytical approach to talent management and is for companies that want to plan for the future. Companies can create organizational charts with pertinent information about each employee, identify future leaders/top performers for specific positions, and cut back on time-consuming HR tasks. Saba also assists in complying with government regulations by maintaining data needed for auditing purposes.

Compensation@Work: This app uses business intelligence and analytics to help companies recognize top-performing employees with higher raises or bonuses and identify employees who are at risk for leaving the company. Using  a variety of business intelligence tools (such as the What-If analysis), companies can determine if there is enough money in the budget to accommodate compensation increases.


Saba supports talent management functions, such as recruiting, performance, and learning. It is also mobile-friendly, accessible to anyone. Its Cloud platform is also flexible, scalable, and secure – it meets the highest Cloud security standards, such as SSAE-16, AT101, and ISO 27001.

Saba is also extensible due to its Saba Marketplace platform. It partners with over 200 companies to give users access to talent management functions. Such partners include Monster, LinkedIn, Salesforce, IBM, and Adobe, to name a few. Users can also connect with Workday API for no additional cost.

  • Compensation Management?
  • Learning Management?
  • Onboarding?
  • People Analytics?
  • Performance Tracking?
  • Recruiting Management?
  • Social Integration?
  • Succession Planning?

Target Market

Saba’s customers include a wide range of industries from healthcare to finance to education to government. We’ve indicated a sample list of its customers below:

  • American Airlines
  • Bentley University
  • Fifth Third Bank
  • Five Guys Burgers and Fries
  • Kaiser Permanente
  • Konica Minolta
  • Proctor & Gamble
  • Toyota
  • Weight Watchers

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Saba offers three implementation packages based on the timeline of the client’s implementation needs: the 4 weeks package (for companies that already have needs and number of users determined), the 6 weeks package (for companies with comprehensive talent management needs), and the 8 weeks package (for customers with users in multiple departments, locations, etc). Saba can also help companies migrate data from older systems.

Saba also provides four different types of training: job aids/reference guides, instructor-led Web-based classes, certification programs, and customized, dedicated training to be held either online or at the company site.

Customer Service & Support

At the end of implementation, Saba assigns its client a Customer Success Manager (CSM) that assists in questions and issues during the first 30 days of using the platform.  Other support includes a 24/7/365 Web and phone support, an online support portal (to access troubleshooting questions and log support tickets), and a online community (to discuss ideas and issues with other users and Saba staff).

Saba also provide services, such as systems administration, ondemand consulting, meeting and events management, and data services.


Saba doesn’t publicly release pricing information. Please submit a request for proposal (RFP) for a quote.


Some users have reported that support tends to be cumbersome and untimely in fixing issues.


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Founded in 1997, Saba offers an innovative talent management solution that relies on intelligence to help companies in recruiting and keeping employees. Its Intelligent Talent Management solution gives personalized content to users, such as recommending specific internal candidates for succession planning. Saba has over 2,200 customers (and 31 million users) in 195 countries. Aside from its U.S. headquarters in Redwood Shores, CA, Saba has multiple offices all over the world, including Australia, Europe, and Asia.

Saba has received numerous accolades over the years, including the 2014 Golden Bridge Award for Innovation in Technology and  the 2014 Ventana Research Leadership Award.

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