SurePayroll Review

Glenview, IL
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SurePayroll At A Glance

Good: Mobile payroll via apps, variety of customer-service options, helps businesses adhere to tax compliance by providing full tax services.
Bad: Not intended for larger businesses.
Bottom Line: Full-service online payroll that allows small businesses to process payroll in minutes.

Product Overview

Similar to Patriot Software, SurePayroll is a full-service online payroll solution that’s targeted toward small businesses.

Payroll is completed in a three-step process where users can simply enter employees’ hours and approve the payroll amount –then pay is directly deposited in employees’ bank accounts. Businesses don’t have to worry about calculating withholding and deductions, as that’s done automatically. Users can also process payroll at any time from a PC or a mobile device.

In addition to easy and quick payroll, other benefits include:

  • Full-tax management services, such as filing and paying federal, state and local taxes on the company’s behalf, posting W2 and 1099 forms online, and resolving disputes with the IRS
  • Security
  • Affordability, as pricing is calculated based on number of employees and payroll frequency

SurePayroll offers optional add-ons for 401(k), health insurance, pre-employment screenings and workers’ compensation. The payroll company also has a dedicated solution for accountants who are processing payroll for their clients.


SurePayroll provides the following standard features:

One-click payroll. Users can process payroll in one click; once payroll is approved, employees receive their paycheck via direct deposit (there’s also an option to print out checks). SurePayroll sends an email confirmation that payroll is approved and handles any deductions, including those for benefits. Users can also download online payroll reports.

Mobile app. SurePayroll is available as a mobile app downloadable from iTunes or Google Play. Businesses can run payroll from not just their offices, but anywhere. Within the mobile app, users can process payroll, access employees’ information, stay on top of deadlines and view previous payroll reports. There’s also an employee app that allows employees to access their current and previous paychecks.

SureAdvisor Center for Federal & State Labor Law Compliance. The purpose of SureAdvisor is to help companies adhere to federal and state labor laws. It provides downloadable compliance posters, how-to guides, customizable business templates and alerts of compliance deadlines.

Integration with accounting systems. By integrating with accounting systems, the business can post employee payroll information to the general ledger with a few short clicks. It saves time with having to manually enter payroll the second time and with looking up previous payroll information. SurePayroll integrates with Xero, Intacct, Sage 50, Quickbooks and others.

Integration with time & attendance system. SurePayroll integrates with a time and attendance system, which eliminates the need to manually enter payroll information twice. Users simply import data from their time-clock solution and add other earnings, if needed. SurePayroll integrates with time clock solutions, such as NOVAtime, BuddyPunch and more.

Target Market

SurePayroll is intended for small businesses in many different industries, such as insurance, health care and legal.

We’ve listed 10 of its customers below:

  • 1st Independent Leasing, Inc.
  • ABR Industries
  • Basement Ventures
  • Debbie's Cleaning Service, LLC.
  • Engage Marketing
  • Flylight Media, Inc.
  • Hope Presbyterian Church
  • Rochester Fireplace, Inc.
  • Seagrass Inc.
  • State Farm

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Prospective customers can enroll in SurePayroll online – after paperwork is completed and approved, they can begin processing payroll within five business days.

SurePayroll’s Customer Service staff provides enrollment assistance and a free walk-through for processing the first payroll.

Customer Service & Support

Users can contact SurePayroll via phone, online chat or email. They can also access articles, videos and other resources on SurePayroll’s site.

Customer service is provided in both English and Spanish. Also, if companies have issues with the IRS (on federal, state and local levels), SurePayroll works with them on the company’s behalf.


SurePayroll doesn’t publicly release their pricing information. Please contact them directly for a quote.


SurePayroll isn’t intended for larger businesses – we recommend they check out our other payroll reviews, such as ADP.


SurePayroll Screenshot 1
SurePayroll Screenshot 2
SurePayroll Screenshot 3


SurePayroll was founded in 2000 as the first online payroll solution for small businesses. Its mission is to provide small businesses an affordable and easy solution to their payroll worries.

SurePayroll has won many awards over the years, including the 2015 Stevie Awards for Sales and Customer Service, 2015 Cloudswave Award for Best Business Software and the 2015 American Business Awards for the Customer Service Department of the Year.

In 2011, SurePayroll became a subsidiary of Paychex, Inc.

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Rated 5 stars
5 / 5 (1 )


  • Features
    User: 93%
  • Ease of Use
    User: 100%
  • Ease of Implementation
    User: 98%
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Rating: 5
5 /5 stars

  • Features
    User: 93%
  • Ease of Use
    User: 100%
  • Ease of Implementation
    User: 98%
  • Support
    User: 100%

Super Easy

on 2018-11-04 07:09:11

Great customer service, easy to enter payroll, fair pricing, definitely worth using.

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