Patriot Software Review

Patriot Software
Patriot Software
Patriot Software
Canton, OH
Deployment Model:
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Patriot Software At A Glance

Good: Affordable for small businesses, good for companies that don't want the headaches of payroll tax calculations, scalable.
Bad: Not intended for businesses with more than 100 employees.
Bottom Line: Intended for small businesses that need an affordable and easy-to-use payroll solution.

Product Overview

Patriot Software is a web-based payroll system for small businesses. It’s easy to use, secure and affordable.

Patriot offers two payroll options to choose from,  Basic and Full Service Payroll. We’ve listed the distinctions between the two in our Features section below. Their prices are in our Pricing field below.


The Basic Payroll plan includes the following features:

  • Ability to run payroll at the user’s convenience as often as necessary with no additional cost
  • Ability to print checks and/or direct deposit for free
  • Printable W-2s
  • No tax tables to download
  • Employee portal for access to current and past pay stubs and updating W4 information with seamless integration
  • Reports, such as payroll register, individual paycheck history, payroll detail, check/deposit payment detail, time-off management, assigned deductions/deductions history, and assigned contributions/contributions history
  • Free implementation and support

The Full Service Payroll plan includes all of the features of the Basic plan, but it also offers tax filing service. With the Full Service Payroll option, Patriot collects, remits and files federal, state and local taxes on the company’s behalf. This plan also allows for filing of W2 and W3 forms, as well as guaranteed on-time tax filings.

Also, regardless of plan, Patriot Software automatically updates tax tables, so companies don’t have the headaches of having to manually keep up with tax compliance.

  • Benefits Management?
  • Direct Deposit?
  • Employee Self-Service?
  • Mobile Functionality?
  • Payroll Processing?
  • Reporting?
  • Tax Management?
  • Time & Attendance?

Target Market

Patriot Software is intended for small businesses (fewer than 100 employees) in a variety of industries (e.g., non-profits, manufacturing, retail).

We’ve listed 10 of its customers below:

  • College of Charleston Foundation
  • Dave Miller Trucking
  • Emergent Staffing Services
  • Fort Recovery Insurance Agency, Inc.
  • Hillcrest Foods LLC
  • Mace Construction Inc.
  • Pet Grooming Plus, Inc
  • Reach Island LLC
  • Velo Med, PLC
  • Witten Pest Control

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Customers start with a 30-day free trial. After the trial, there is a monthly subscription fee, depending on the number of employees and plan selected (either Basic or Full Service).

The subscription fee is the only price the business pays – there are no implementation, support or any other fees.

As part of the implementation process, Patriot Software helps companies:

  • Obtain their state unemployment rates
  • Obtain tax identification numbers for the federal, state, and local levels
  • Set up an account, as well as create company payroll and tax settings
  • Set up deductions and contributions
  • Enter year-to-date employee payroll information
  • Reconcile year-to-date information

Customer Service & Support

Users can contact customer support via phone, email or chat.  There is also a Help Center that contains articles and videos.


Businesses only need to pay a monthly subscription fee that they can cancel with no penalties. The base price for the Basic plan is $10 per month plus $4 per employee. The base price for Full Service Payroll is $30 a month plus $4 per employee.

The software is scalable, so businesses have the option to add the Full Service payroll plan if they currently are using the Basic plan.

Patriot Software offers optional add-on modules for HR (starts at $4 a month) and Time & Attendance ($5 a month).


Patriot Software is intended for businesses with less than 100 employees – companies with over 100 employees should check out our reviews for other payroll companies, such as APS Payroll.


Patriot Software Screenshot 1
Patriot Software Screenshot 2
Patriot Software Screenshot 3

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Like its customers, Patriot Software started out as a very small company in 1986 – it understands that businesses have goals to meet and that payroll and accounting shouldn’t be time-consuming. Hence its mission of making its solutions “fast, simple and affordable for small businesses.”

In addition to payroll, HR, and time & attendance modules, Patriot Software also provides accounting solutions.

Patriot Software also has four subsidiaries: Top Echelon Network (applicant tracking Software as a Service [SaaS]), Top Echelon Contracting (staffing), Career Marketplace (career sites), and Synergy Data Systems Inc (Holding company for Patriot IT assets).

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User Reviews

  • User Rating
  • Rated 5 stars
    5 / 5 (5 )
  • 100%
  • (5)

Rated 5 stars
5 / 5 (5 )


  • Features
    User: 85%
  • Ease of Use
    User: 86%
  • Ease of Implementation
    User: 87%
  • Support
    User: 88%

D. E. K.
Rating: 5
5 /5 stars

  • Features
    User: 83%
  • Ease of Use
    User: 84%
  • Ease of Implementation
    User: 93%
  • Support
    User: 100%

Love Patriot

on 2019-04-01 12:29:30

I wish everything in my life was as easy as Patriot payroll is. Within a couple of minutes my payroll is done and I don't have to worry about filing payroll taxes. What a relief Patriot is to me as a busy small business owner!

Rating: 5
5 /5 stars

  • Features
    User: 50%
  • Ease of Use
    User: 50%
  • Ease of Implementation
    User: 50%
  • Support
    User: 50%

You can't beat Patriot

on 2018-11-29 09:01:55

I switched to Patriot Software a few years ago and am so happy I did. I am thrilled that the support is in the USA and everyone has been so knowledgeable and nice. I can't recommend it more! Don't wait to switch!

Rating: 5
5 /5 stars

  • Features
    User: 99%
  • Ease of Use
    User: 99%
  • Ease of Implementation
    User: 96%
  • Support
    User: 99%

Affordable Payroll

on 2018-01-22 20:38:16

Saving a ton on payroll now. It's money I can put back in my business

Rating: 5
5 /5 stars

  • Features
    User: 97%
  • Ease of Use
    User: 98%
  • Ease of Implementation
    User: 95%
  • Support
    User: 92%

Wish I knew about this before

on 2018-01-22 20:35:41

I can't be happier with Patriot. I run payroll in minutes and my taxes are all handled automatically.

Rating: 5
5 /5 stars

  • Features
    User: 97%
  • Ease of Use
    User: 97%
  • Ease of Implementation
    User: 99%
  • Support
    User: 99%

Excellent Payroll

on 2018-01-20 16:50:26

I'm a satisfied customer I'm saving a ton over our previous payroll provider

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