APS Payroll Review

APS Payroll
Shreveport, LA
Deployment Model:
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APS Payroll At A Glance

Good: A cloud-based, mobile compatible workforce management solution incorporating payroll, HR, and time and attendance features.
Bad: A small business-only package is no longer available.
Bottom Line: Safe payroll processing in the cloud plus other essential business processes.

Product Overview

APS is a cloud-based, all-in-one workforce management platform that helps companies unify their payroll and HR data. It supports payroll HR, benefits administration, attendance, scheduling recruiting, onboarding, and ACA compliance.

APS automates manual payroll processes so that mid-size organizations can run their businesses more efficiently, and its scalable, centralized system of record frees up time for managers to manage their teams more productively.

APS also offers mobile solutions so employees and managers can access essential data and take action from a preferred device.

Its tax compliance department works to keep payroll taxes paid in full and in a timely fashion.


APS is more than just a payroll solution – it also provides core HR processes like benefits administration, employee self service, and performance management, among others.

Time and Attendance: Users can optimize payroll processing further by utilizing core features like time and attendance for accuracy. The attendance solution’s logical design unifies with essential HR and payroll processes for increased efficiency. Labor expenses can easily be managed and tracked to mitigate compliance risks. Managers can access accurate reports and metrics for more informed decision-making.

Payroll Tax Compliance: The on-site experienced payroll tax compliance staff operates on the client’s behalf as the reporting agent. The payroll tax compliance department uses a defined process for the daily management of tax funds to ensure payroll tax filings and payments are handled accurately. APS helps with federal, state, and local tax filing and payments, Form 940 and 941 filings, and year-end processing of W-2s and 1099s.

Imports, Exports, and Integrations: Application integrations are available for hundreds of other systems, including general ledger, point-of-sale, time and attendance, and more, so companies only need to use one payroll and HR system.

Target Market

APS works with companies of various sizes and industries. Their particular focus is on mid-sized companies, and their target industries include education, healthcare, hospitality, nonprofits, restaurants, and religious organizations.

Below are listed a few of their key clients:

  • Central Christian
  • National Marine Mammal Foundation
  • Rainbow Sandals
  • Maple Street Biscuit Company
  • Grace United Methodist Church
  • Columbia Southern University
  • Hospice of East Texas
  • Dallas Convention & Visitors Bureau
  • Centenary College
  • Denver Research Institute

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APS’s implementation and training services include the following benefits:

  • A complete data conversion process, payroll compliance assessment, and parallel payrolls for accuracy.
  • Tailored imports, exports, and integrations so companies can continue using their existing business investments.
  • Custom training plan to address companies’ unique deployment needs.
  • Access to company configurations within five days.

Customer Service & Support

Each client is assigned a dedicated four-person account team available via phone, email, or support request. APS responds to 100% of its customer support tickets within two hours, and they have a 98% client satisfaction rating.

Users can submit a service request via the Help Center and see the status of all their requests. The vendor even emails users when their service request is updated.

APS provides additional guidance via its Help Center and the collective expertise of its APA-certified account managers.

Clients also receive lifetime training from APS’s team of experts and a customized success plan designed to increase system adoption and engagement.


APS doesn’t publicly release its pricing information. Please contact them directly for a quote.


APS Payroll no longer offers a small business-only package.


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APS has a mission: to make payroll and HR easier. It provide its clients and partners with intuitive technology delivered with personalized service and support. APS’s unified solution is designed to simplify workforce management tasks. Process payroll in hours, not days. Automate HR workflows to be more strategic. Elevate the employee lifecycle with a single-system platform.

Businesses choose APS as their workforce partner because of its focus on the customer experience. As a result, it continually maintains 98% customer retention and satisfaction rates.

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