Oracle HCM Cloud Review

Oracle HCM Cloud
Redwood Shores, CA
Deployment Model:
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Oracle HCM Cloud At A Glance

Good: Work Life module that helps improve employee engagement, project portfolio and resource management features, and ease of collaboration for employees on multiple teams and locations.
Bad: Not intended for businesses with less than 100 employees.
Bottom Line: Comprehensive HRMS solution that helps medium, large and enterprise companies manage their global workforce.

Product Overview

Oracle markets two different solutions in the HRMS space: Oracle HCM Cloud and Oracle PeopleSoft. This review will focus on the Oracle HCM Cloud.

The Oracle HCM Cloud is a comprehensive HRMS solution for mid-size to large enterprises. It helps companies not just manage their core HR tasks, but also manage strategic tasks throughout the organization. Oracle HCM Cloud delivers an end-to-end modern interface that includes all functions of the employee lifecycle.

Oracle HCM Cloud also streamlines routine HR tasks with artificial intelligence (AI) and machine learning (ML) functionality, such as digital assistants and virtual reality.

Oracle HCM Cloud includes the following modules:

  • Strategic Workforce Planning
  • Recruiting
  • Global Human Resources
  • HR Help Desk
  • Workforce Compensation
  • Benefits
  • Goal Management
  • Performance Management
  • Career Development
  • Learning
  • Talent Review and Succession
  • Work Life Solutions
  • Workforce Health and Safety Incidents
  • Time, Labor and Absence Management
  • Payroll
  • Advanced HCM Controls

Companies have a choice of purchasing all modules for a comprehensive solution or individual modules as stand-alone products. We give a brief summary of the modules in our Features section below.

Oracle HCM Cloud also integrates with the Oracle ERP Cloud for a more unified solution.


Here is a brief summary of the Oracle HCM Cloud modules:

The Strategic Workforce Planning module help employers align the employees and strategies for future workforce needs. Users can merge headcount plans with financial plans across business units and locations. They can also evaluate current workforce skills, any expected attrition (such as retirement) and predict where future skill sets are needed.

The Oracle Recruiting module addresses the challenges of recruiting by leveraging a data-driven approach and a mobile-first user interface (UI) to source and engage both internal and external candidates, and apply business insights across all of HCM for better hiring decisions.

The Global HR module helps larger companies, especially companies with multiple locations, streamline their HR processes. Some of its features include self-service functionality, workforce directory and workforce modeling tools that provide information on costs and impacts on any organizational changes.

The Oracle HR Help Desk helps employees get the right HR answers quickly by leveraging a robust and AI-enabled knowledge base. It also intelligently routes each query to the right HR specialist.

Oracle Workforce Compensation helps companies align compensation, bonuses and other rewards to an employee’s performance. Users can provide tailored rewards to specific groups within the company. The module also supports an unlimited number of compensation plans.

Oracle Benefits gives companies flexible benefits programs that’s tailored to their specific needs. It includes an enrollment wizard that gives a step-by-step guide to employees in signing up for benefits. Another feature is the extraction tool for sending information to third-party benefit providers.

Oracle Goal Management provides organizations a best-in-class solution to track and manage organizational and individual goals and closely align them with the overall talent management process.

Oracle Performance Management fully automates the performance process and provides executives, managers, and employees with valuable and immediate insight to workforce performance progression and its alignment with organizational objectives. Performance Management is designed to support various performance conversations, from day-to-day informal, spontaneous ongoing feedback to more structured semi-annual or annual reviews.

Oracle Career Development provides a way for employees to identify career opportunities and maintain a development plan to bring them closer to their career goals.

Oracle Talent Review and Succession leverages the power of the talent profile to provide the most complete, integrated talent review and succession solution.

Oracle Learning will enable the organization to quickly respond to changes in the business environment, increase productivity through collaboration, and enable knowledge sharing across different communities.

The Work Life solution module’s purpose is to help companies retain employees by providing tools to achieve work/life balance. Some of the features include My Competitions (gamification tools with awards and incentives to motivate employees, My Wellness (tracking wellness activities) and My Reputation (employees promote and maintain their personal brand).

Oracle Workforce Health and Safety Incidents provides an easy-to-use tool for reporting safety violations, accidents and other incidents. Managers access real-time data for visibility into these incidents for immediate action.

Oracle Time and Labor and Absence Management allows all employees (hourly or salaried) to track their time. They can also access their leave balance and submit time-off requests to their managers. Managers can also schedule shifts based on business demands. Finally, there’s a rules engine that automate overtime, premium, differential and payroll calculations.

Oracle Payroll supports payroll processing in the U.S., Canada, Mexico, China, Saudi Arabia, the United Arab Emirates, United Kingdom and Kuwait. It support local payroll taxes in those countries and delivers payroll tax reporting that complies with regulatory requirements.

Oracle Advanced HCM Controls helps companies adhere to security and regulatory compliance by easily detecting security access anomalies, using comprehensive controls leveraging AI and machine learning. It uses security dashboards to monitor and manage exceptions and policy violations.

Target Market

Oracle HCM Cloud serves many different industries, such as higher education, retailers and financial services.  Below is a partial list of Oracle’s customers:

  • CARROT Global
  • Fuji Xerox
  • International Applications Solutions
  • Leejam Sports Company
  • Macy's
  • People's Choice Credit Union
  • Royal Farms
  • Ster-Kinekor Theatres
  • Swedbank
  • University of Kansas

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Oracle Corporation offers the following deployment options for its HCM Cloud solution:

Public cloud – With the public cloud option, applications are accessible by the general public and provided on a subscription basis, with no need to purchase additional support or licenses. The services are hosted by Oracle business partners or Oracle over the internet.

Private cloud – The private cloud deployment includes managed services of both hardware and applications that are available internally, covered by a firewall and hosted by Oracle business partners or Oracle over the web. Oracle conducts patching, monitoring, upgrades, security and system management services.

On-premise – On-premise implementation includes software licenses, support and hardware that clients purchase and host at one or more of their sites. Customers are responsible for the management, patching, upgrades and security.

Hybrid – With the hybrid option, clients can maintain their existing legacy software on-premise and purchase applications that are hosted in the public or private cloud.

Customer Service & Support

Oracle Corporation offers a range of support services. First, Oracle Premier Support includes 24/7 issue prevention, tech support and access to product upgrades. Customers also get a Lifetime Support Policy that allows them to upgrade whenever they’re ready. Second, Advanced Customer Service Support is ideal for complex environments, such as IT clusters in big organizations. Third, the My Oracle Support portal enables users to send requests for tech support, communicate with other Oracle Cloud customers and download application updates.


Each module includes a separate pricing plan. Here’s a snapshot of each plan:

The Global HR module subscription is priced at $15 per employee per month for a minimum of 1,000 employees. Note that the help desk feature is a separate cost at $4 per employee per month. In order to purchase the help desk plan, a subscription to the Global HR module is required.

The Global HR subscription also includes these additional Oracle HCM Cloud modules: workforce rewards, workforce management and the Work Life solution. However, a few features within these modules will be a separate cost.

The talent management module is priced at $10 per employee per month with a minimum of 1,000 employees. It includes performance management, career development and succession-planning features. However, the talent acquisition, recruiting and learning features cost extra: recruiting and talent acquisition is priced at $5 per employee per month each and learning costs $3 per employee per month.

The payroll feature in the workforce rewards module is an additional $7 per employee per month, and the time and labor feature in the workforce management module costs an additional $4 per employee per month.


The Oracle HCM Cloud is not intended for companies with less than 100 employees. Those companies can check out our other HRMS reviews, such as BambooHR or Sage HRMS.


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Oracle Corporation manufactures, sells and hosts platform services, infrastructure-as-a-service solutions and software-as-a-service (SaaS) application suites for IT environments worldwide. It was co-founded by Larry Ellison, Ed Oates and Bob Miner in 1977.

Since its inception, the company has made continuous efforts to remove the complexity from IT by designing software and hardware that work in harmony – both in the data center and in the cloud.

Today, Oracle offers enterprise resource planning, talent and human capital management, project portfolio management, business analytics, procurement and customer experience software, as well as risk and compliance, governance and financial management applications. In addition, it licenses the Oracle Database for manipulation, retrieval and storage of data.

Headquartered in Redwood City, California, Oracle Corporation serves over 400,000 customers in more than 175 countries.

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