The Applicant Manager Review

Top Echelon
The Applicant Manager
Top Echelon
Canton, OH
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The Applicant Manager At A Glance

Good: Fast implementation, with great client service.
Bad: Steep learning curve for some new users, API Payroll integrations limited to a few providers.
Bottom Line: A value-priced, scalable and configurable ATS platform for organizations of all sizes.

Product Overview

The Applicant Manager (TAM) is a standalone applicant tracking system that is focused on being easy – easy to use, easy to implement, easy to configure, and, perhaps most importantly for many businesses, easy to afford.

TAM is built for applicants, managers, and recruiters. The program is intuitive and user friendly, providing 24/7 secure access from mobile devices, Macs, and PC’s.

It provides full access to a company’s entire talent pool, including applicants and non-applicants, drawn from multiple sources, so that the most diverse pool is created.

As an integrated solution, TAM works with sites and programs like various job boards, Google, social media sites like Twitter and Facebook and LinkedIn, and assessment tools. It’s also adaptable for organizations of any size, working from one location or multiple locations, for companies advertising a single opening or a thousand openings.


The software itself is extremely efficient, with features including:

  • Resume parsing
  • Data reporting
  • Workflows and tasks
  • Robust search capability
  • Customization
  • Free unlimited access for interviewers
  • New hire offer letters
  • New hire onboarding

Additional functionalities include:

  • Automatically updated open positions
  • Accessible careers pages
  • Customizable interface for company branding
  • Video interviewing
  • Quick application and direct apply features
  • Interview feedback (e.g., rating system, thumbs up/thumbs down, comments)
  • Compliance with OFCCP
  • Prescreening options for online application
  • Post to premium job boards for an additional fee

Target Market

The Applicant Manager has a notable presence in the following fields:

  • Hospitality
  • Nonprofit
  • Federal Contractors (OFCCP)
  • Manufacturing
  • Healthcare
  • Engineering/Consulting
  • Construction
  • Logistics (DOT)

Below are listed some of their key clients.

  • Goodwill - Redwood Empire
  • Union University
  • Organicgirl
  • ClearEdge IT
  • Burke Williams
  • United Way of Rhode Island
  • Greenphire
  • Cevallo Point
  • Future
  • OverstockArt

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The Applicant Manager is known for its quick and simple implementation process that allows companies without technical experts to successfully deploy ahead of schedule.

Customer requests are processed effectively, and because The Applicant Manager is “HR-centric,” they cover most customer concerns very well.

Typical time to implementation is about a week.

Customer Service & Support

Users can access the knowledge base. In addition, they can contact support by email or phone during normal business hours. The Applicant Manager also provides monthly webinars on recruiting best practices and new feature releases.


The Applicant Manager doesn’t release its pricing information. Please contact the vendor directly for a quote.


Some users have mentioned that they experienced a steep learning curve, but the software got easier to use as time went on. Also, API integration with payroll solutions is limited to a few providers.


Top Echelon Screenshot 1
Top Echelon Screenshot 2
Top Echelon Screenshot 3


The Applicant Manager has been acquired by Top Echelon, the vendor behind the Big Biller software.

Top Echelon is a subsidiary of Patriot Software Inc., a payroll and accounting solutions company.

Beginning as a split recruitment agency, Top Echelon has grown to support a range of hiring strategies and services. The vendor has a network of recruiters that connect and share open requisitions online. It also hosts frequent networking events.

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Our Applicant Tracking Has Become Much More Streamlined and Organized!

on 2018-08-30 14:26:15

Since implementing TAM at our agency, our team is much more organized with tracking and managing all of our applicants and have a much more streamlined process. Our agency is growing like crazy, so it became extremely necessary for us to actually get a system in place to manage the influx of incoming applications and make it easy to post and update positions we are actively trying to fill. Throughout our interview process, several team members are involved with the applicant at different steps along the way, so having TAM makes it really simple to have all of the applicant's data and team member notes in one place that we can all access and reference easily. The platform is intuitive and easy to navigate.

Something else that was really appealing to us was it was really easy for us to integrate TAM into our existing workflows and tech stack and customize it to fit our recruiting process. The TAM team has been awesome to work with and offered support anytime we needed it throughout the implementation process as well as during our ongoing use of the platform.