Box Pricing: Features, Costs and Top DMS Alternatives

Box is a document management solution that allows users to securely share content. It’s accessible on web browsers, mobile devices and as desktop applications. Users can also integrate Box with many different applications, such as Microsoft Office, Google, Salesforce and business intelligence solutions. 

We’ve reviewed Box and compared it to other DMS solutions in terms of features and other attributes. In this post, we’ll discuss its pricing plans as well as pricing of Box’s alternatives. 

How Much is Box? 

Box is available in seven different pricing plans (billed annually):

  • Individual – Ideal for users for either inside or outside the office (sharing content with family or friends, for example), the Personal plan is free and available for single users only. The plan offers 10 GB storage with a maximum of 250 MB of size upload. As expected, the features are basic – users can access Box via mobile devices, sync with their desktops, edit documents, and use search functions. Secure features include SSL and at-rest encryption, two-factor authentication, and secure sharing. Users can upgrade to the Personal Pro for $10 a month for a 100 GB of storage and uploads of up to 5 GB.
  • Starter – At just $5 per user, per month, this plan accommodates at the minimum of three users up to a maximum of ten users. There is a maximum 100 GB storage capacity and 2 GB file size. In addition to the features in the Personal plan, the Starter plans include access permissions (i.e., the ability to view and save up to 25 versions of a document), collaboration with up to 10 users and integration with Office 365 and G Suite.
  • Business – The Business plan is Box’s most popular plan. With the price of $15 per user, per month, it gives companies unlimited storage and up to 5 GB file size sharing capacity. It is available for a minimum of three users. The Business plan offers more features, such as up to 50 versions of a file/document to save, the ability to collaborate with the entire organization, an additional enterprise app integration, Admin Console access, custom branding and data loss protection.
  • Business Plus – This plan adds on advanced administrative features for $25 per user, per month. Other features are up to 15 GB file size sharing capacity, unlimited external collaborators and up to 10 enterprise apps integration.
  • Enterprise – The Enterprise plan costs $35 per user, per month and is customized to a company’s needs. It offers additional features, such as up to 50 GB file sharing capacity, 100 versions of a file/document to save, unlimited enterprise app integration, HIPAA/FedRAMP compliance, document watermarking and password policy enforcement.
  • Enterprise Plus – The new Enterprise Plus plan includes all of the features of the other plans, plus up to 150 GB file sharing capacity, unlimited version history, enhanced support services and access to the Box Platform, Box Shield, Box Zones Validation, Box GXP and Box Governance features. Please contact Box directly for a quote.

Box offers implementation, training and Premier and Enhanced support services for an extra cost. You’ll also have to contact Box for a quote on those services. Some of those support services include 24/7 call, web and email support, one-hour response time for critical issues and onsite check-ins. 

There is also a two-week free trial for the Starter, Business and Enterprise plans. 

Top Alternatives to Box 

If you’re looking to compare cloud-based document management solutions with collaboration features, we’ve highlighted three vendors with similar pricing points as Box. 

Zoho DocsZoho Docs for Business provides a free plan for teams with up to 25 users. This plan includes 5 GB storage per user, 1 GB file upload limit, desktop syncing, two-factor authentication, secure file collaboration, a mobile app, email notifications and an in-app chat. 

Zoho Docs provides two pricing plans. 

  • Standard – The Standard plan costs $5 per user per month and includes such features as 100 GB per user storage, 5 GB file upload limit, unlimited versioning, password protection, sending files to external users, audit trail, custom branding and advanced analytical tools. 
  • Premium – The Premium plan costs $8 per user per month and includes 1 TB per user storage, 25 GB file upload limit, Active Directory, eDiscovery, unlimited file recovery and Single Sign-On (SSO) integration. 

Google DriveGoogle Drive is free for individual use. However, business can choose from Google Workspace’s four pricing plans that include Google Drive and other Google tools.

  • Business Starter – The Business Starter plan costs $6 per user, per month for up to 30 GB of storage, video conferencing, and phone, email and online support.
  • Business Standard – The Business Standard plan is priced at $12 per user, per month for up to 2 TB of storage, video recording and up to 150 participants in video meetings.
  • Business Plus – The Business Plus plan costs $18 per user, per month for up to 5 TB of storage, attendance tracking and up to 250 participants in video meetings, eDiscovery, data retention and advanced endpoint management.
  • Enterprise – The Enterprise plan’s pricing is available by quote only, and includes additional features, such as enhanced support, unlimited storage, noise cancellation and in-domain live streaming within meetings and enterprise endpoint management.

Evernote BusinessEvernote Business doesn’t offer pricing tiers (although it has the Basic, Plus and Premium tiers for individual use). Instead, it’s priced at $12 per user per month. It offers many document management and collaboration features, such as version history, scanning in business cards, text search in documents, PDFs and images, fast on-boarding and priority support. You can also upload up to 20 GB of files per month. There is a free 30-day trial. 

Takeaways 

Box, Zoho Docs and Google Drive all have similar pricing tiers that use the per-user/per-month pricing strategy, while Evernote uses a flat monthly subscription rate. The key is to evaluate which vendor offers the features you most require, as well as how much storage and file uploads you need and the number of users that will have to access the software. 

If you’re considering additional vendors, head over to our DMS Reviews page where we’ve reviewed more than 25 vendors. 

If you need more information on document management systems in general, our definitive guide can help. This guide details benefits, features and what to look for when purchasing a solution.