Box Pricing: Features, Costs and Top DMS Alternatives

Box is a document management solution that allows users to securely share content. It’s accessible on web browsers, mobile devices and as desktop applications. Users can also integrate Box with many different applications, such as Microsoft Office, Google, Salesforce and business intelligence solutions. 

We’ve reviewed Box and compared it to other DMS solutions in terms of features and other attributes. In this post, we’ll discuss its pricing plans as well as pricing of Box’s alternatives. 

How Much is Box? 

Box’s pricing is available in six options:

  • Individual – Free (10GB of storage)
  • Personal Pro – $10/month (100GB of storage)
  • Starter – $5/month (100 GB of storage)
  • Business – $15/month (unlimited storage)
  • Business Plus – $25/month (unlimited storage)
  • Enterprise – Custom (unlimited storage)

Individual – The Individual plan is free and includes 10 GB storage and a file upload limit of 250 MB.

Personal Pro – The Personal Pro plan is an upgrade from the Individual plan for $10 a month and offers 100 GB storage and a file upload limit of 5 GB.

Starter – The Starter plan is priced at $5 per user per month and is intended for smaller teams. It requires at least three users minimum for a maximum of 10 users. The plan includes the following features: 

  • 100 GB storage 
  • 2 GB file upload limit 
  • Granular access and controls 
  • Mobile access and data syncing with desktop application 
  • Version history 
  • Security features, such as SSL, at-rest encryption and two-factor authentication 
  • Standard business support 
  • User management 
  • 25,000 API calls monthly 

Business – The Business plan costs $15 per user per month and includes unlimited storage and a file upload limit of 5 GB. You’ll need a minimum of three users for this plan, but there’s no maximum limit of users. In addition to all of the features of the Starter plan, the Business plan offers: 

  • Advanced user and security reporting 
  • Mobile security controls 
  • Active Directory and Single Sign-On (SSO) integration 
  • Integration with Enterprise Mobility Management (EMM) providers 
  • Data Loss Prevention 
  • Custom branding 
  • 50,000 API calls monthly 

Business Plus – This plan adds on advanced administrative features for $25 per user per month. Other features are:

  • Unlimited external collaborators
  • Full content visibility
  • Full user activity tracking
  • Metadata and custom templates.

Enterprise – The Enterprise plan offers even more advanced security features and unlimited integration. It also includes: 

  • Support of regulatory compliance, such as HIPAA 
  • Unlimited external collaborators 
  • Full content visibility and management 
  • 100,000 API calls monthly 
  • User groups and workflow automation 
  • Metadata and custom templates 
  • Device trust, password policy enforcement and document watermarking 
  • Optional Box Governance and Box KeySafe add-ons 

Pricing for the Enterprise plan is not publicly available, so you’ll have to contact Box’s sales team for a quote. 

Box offers implementation, training and Premier and Platinum support services for an extra cost. You’ll also have to contact Box for a quote on those services. Some of those support services include 24/7 call, web and email support, one-hour response time for critical issues and onsite check-ins. 

There is also a two-week free trial for the Starter and Business plans. 

For companies with in-house developers, or companies that want to build their own content management systems, Box offers its Platform plans. 

First, there is the free Developer plan that includes up to 15,000 API calls a month, 10 GB storage, 10 GB bandwidth monthly and up to 10 media attachment units (MAUs). 

Next, there is the Starter plan that costs $500 per month for a single bundle. It supports 100 MAUs, 175,000 API calls a month, 125 GB storage and 125 GB bandwidth a month. 

Finally, there is the Pro plan for $4,250 a month for up to 10 bundles. It supports 1,000 MAUs, 1.4 million API calls a month, 1 TB storage and 1 TB bandwidth a month. 

Top Alternatives to Box 

If you’re looking to compare cloud-based document management solutions with collaboration features, we’ve highlighted three vendors with similar pricing points as Box. 

Zoho DocsZoho Docs for Business provides a free plan for teams with up to 25 users. This plan includes 5 GB storage per user, 1 GB file upload limit, desktop syncing, two-factor authentication, secure file collaboration, a mobile app, email notifications and an in-app chat. 

Zoho Docs provides two pricing plans. 

  • Standard – The Standard plan costs $5 per user per month and includes such features as 100 GB per user storage, 5 GB file upload limit, unlimited versioning, password protection, sending files to external users, audit trail, custom branding and advanced analytical tools. 
  • Premium – The Premium plan costs $8 per user per month and includes 1 TB per user storage, 25 GB file upload limit, Active Directory, eDiscovery, unlimited file recovery and Single Sign-On (SSO) integration. 

Google DriveGoogle Drive is part of G Suite, a suite of products that includes Gmail, Google Drive, Google+, Calendar and other features. Similar to Box, G Suite offers three pricing tiers. 

  • Basic – For $6 per user per month, the Basic tier includes 30 GB storage, Gmail, video and voice conferencing, shared calendars, Google Drive, security and administration controls, and 24/7 phone, email and online support. 
  • Business – At $12 per user per month, the Business tier includes additional features, such as unlimited storage, smart search functionality, archiving and retention policies for emails, eDiscovery and auditing user activity. 
  • Enterprise – At $25 per user per month, the Enterprise tier includes additional features, such as data loss prevention for Gmail and Google Drive, integrating Gmail with other third-party applications, and enterprise-grade access controls. 

Evernote BusinessEvernote Business doesn’t offer pricing tiers (although it has the Basic, Plus and Premium tiers for individual use). Instead, it’s priced at $12 per user per month. It offers many document management and collaboration features, such as version history, scanning in business cards, text search in documents, PDFs and images, fast on-boarding and priority support. You can also upload up to 20 GB of files per month. There is a free 30-day trial. 


Box, Zoho Docs and Google Drive all have similar pricing tiers that use the per-user/per-month pricing strategy, while Evernote uses a flat monthly subscription rate. The key is to evaluate which vendor offers the features you most require, as well as how much storage and file uploads you need and the number of users that will have to access the software. 

If you’re considering additional vendors, head over to our DMS Reviews page where we’ve reviewed more than 25 vendors. 

If you need more information on document management systems in general, our definitive guide can help. This guide details benefits, features and what to look for when purchasing a solution.