Web Work Azzier Review

Tero Consulting
Web Work Azzier
Tero Consulting
Port Coquitlam, BC, Canada
Deployment Model:
Free Trial:
10,000+ named users
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Web Work Azzier At A Glance

Good: Features can be configured to each user, group, or department, project management functionality, provides data migration, scrubbing and conversion services.
Bad: Not intended for small businesses.
Bottom Line: Fully configurable for a company's specific needs - also scalable and accessible on most browsers and mobile devices.

Product Overview

Web Work Azzier is a cloud-based CMMS solution that’s accessible from any PC, tablet, or mobile device on any web browser. It has a built-in screen editor that allows the client to create interfaces specific to each user’s needs.  Each screen, field, or module can be modified or added and removed to create a unique experience for each user, group, or department.

Azzier allows user access to its database and can be integrated with a company’s existing systems, such as a control system or ERP. It is also completely mobile ready and allows clients to do work orders both on and offline.


Web Work Azzier has many standard CMMS features, including asset management, work order management, preventive maintenance, predictive maintenance and reporting. Other key features are the ability to create and manage multiple storerooms, inventory, purchasing and receiving, warranty tracking, inspections, and project management. Azzier has a built-in report writer that allows the client to easily create detailed reports on any information in the system, optimizing their asset’s uptime.

Target Market

Web Work Azzier is used by maintenance professionals in various industries, such as oil and gas, education, and manufacturing. We’ve indicated some of their customers below:

  • Orchid Paper
  • Pinnacle Renewable Energy
  • Government of Alberta
  • Northwest Territories Housing Corporation
  • California University State, Northridge
  • California University State, Channel Island
  • LLOG Exploration Company
  • Ferus Gas
  • L-3
  • Boeing

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The Web Work Azzier implementation process is carried out by Tero’s Professional Services Group. This team works with clients to develop an implementation plan that is specific to the company’s needs. This includes defining the company’s goals for using the software, determining who will be using the software, as well as identifying differences in the company’s current procedures and desired procedures.

The services team will define custom features for the client’s maintenance practice, detailing the actual implementation of the system (interfaces and data integration). Under the client’s direction the Tero team will create and implement the plan optimizing the use of Azzier.

Within the implementation framework, Tero performs data migration services, screen and/or report development, if required.

Training allows companies to maximize the benefit they receive from the Azzier maintenance management system. Implemented correctly, a maintenance system can improve efficiency from 17 to 25%.

Customer Service & Support

Customers can request support via Tero’s toll free phone line or email.  As part of their SaaS agreement, clients receive product upgrades at no additional cost.


Tero Consulting doesn’t publicly release its pricing information. Please contact them directly for a quote.


Web Work Azzier is intended for medium-to-large sized companies, so smaller businesses may have to look elsewhere.


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Web Work Azzier is developed by Tero Consulting Ltd. a company with over 40 years of experience in CMMS/EAM. Tero offers full implementation services, including data transfers, training and maintenance optimization.

Founded in 1979, Tero Consulting’s CMMS programs have evolved from DOS operating systems to client server to web-based solutions. Web Work was the first CMMS to be 100% Web-based.

In February 2015, Tero Consulting launched Web Work Azzier, the next iteration of the Web Work product.  Azzier is available in a SaaS model and is accessible from any PC, tablet, or mobile device on any web browser. Azzier has both online and offline work order capabilities for a true mobile solution.

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