Web Work Azzier Review

Tero Consulting
Product:
Vendor:
Founded:
Headquarters:
Web Work Azzier
Tero Consulting
1979
Port Coquitlam, BC, Canada
Ownership:
Customers:
Deployment Model:
Free Trial:
Private
10,000+ named users
Cloud
No
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Web Work Azzier At A Glance

Good: Features can be configured to each user, group, or department, project management functionality, provides data migration, scrubbing and conversion services.
Bad: Not intended for small businesses.
Bottom Line: Fully configurable for a company's specific needs - also scalable and accessible on most browsers and mobile devices.

Product Overview

Web Work Azzier is a fully web-based Maintenance Management system available in a Software as a Service (SaaS) model. It is accessible from any PC, tablet, or mobile device on any web browser. Azzier is an “out of the box” CMMS with a built-in screen editor which allows the client to create interfaces specific to each user’s needs.  Each screen, field, or module can be modified or added and removed to create a unique experience for each user, group, or department.

Web Work Azzier has an interface module which provides access to the database. Azzier can be integrated with a company’s existing systems, such as a control system or ERP.

Azzier is completely mobile ready and allows clients to do work orders both on and offline.

Features

We’ve indicated the standard features of the Web Work Azzier below. However, it also includes other features, such as the ability to create and manage multiple storerooms, inventory, purchasing and receiving, warranty tracking, inspections, and project management. Azzier has a built-in report writer that allows the client to easily create detailed reports on any information in the system, optimizing their asset’s uptime.

  • Asset Management?
  • Inventory Administration?
  • Mobile Access?
  • Predictive Maintenance?
  • Preventative Maintenance?
  • Scheduling?
  • Work Order Management?

Target Market

Web Work Azzier is used by maintenance professionals in various industries, such as oil and gas, education, and manufacturing. We’ve indicated some of their customers below:

  • Orchid Paper
  • Pinnacle Renewable Energy
  • Government of Alberta
  • Northwest Territories Housing Corporation
  • California University State, Northridge
  • California University State, Channel Island
  • LLOG Exploration Company
  • Ferus Gas
  • L-3
  • Boeing

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Implementation/Integration

The Web Work Azzier implementation process is carried out by Tero’s Professional Services Group. This team works with clients to develop an implementation plan that is specific to the company’s needs. This includes defining the company’s goals for using the software, determining who will be using the software, as well as identifying differences in the company’s current procedures and desired procedures.

The services team will define custom features for the client’s maintenance practice, detailing the actual implementation of the system (interfaces and data integration). Under the client’s direction the Tero team will create and implement the plan optimizing the use of Azzier.

Within the implementation framework, Tero performs data migration services, screen and/or report development, if required.

Training allows companies to maximize the benefit they receive from the Azzier maintenance management system. Implemented correctly, a maintenance system can improve efficiency from 17 to 25%.

Customer Service & Support

Customers can request support via Tero’s toll free phone line or email.  As part of their SaaS agreement, clients receive product upgrades at no additional cost.

Pricing

Tero Consulting doesn’t publicly release its pricing information. Please contact them directly for a quote.

Shortcomings

Web Work Azzier is intended for medium-to-large sized companies, so smaller businesses may have to look elsewhere.

Screenshots

Tero Consulting Screenshot 1
Tero Consulting Screenshot 2
Tero Consulting Screenshot 3

About

Web Work Azzier is developed by Tero Consulting Ltd. a company with over 40 years of experience in CMMS/EAM. Tero offers full implementation services, including data transfers, training and maintenance optimization.

Founded in 1979, Tero Consulting’s CMMS programs have evolved from DOS operating systems to client server to web-based solutions. Web Work was the first CMMS to be 100% Web-based.

In February 2015, Tero Consulting launched Web Work Azzier, the next iteration of the Web Work product.  Azzier is available in a SaaS model and is accessible from any PC, tablet, or mobile device on any web browser. Azzier has both online and offline work order capabilities for a true mobile solution.

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