Grow Review

Product:
Vendor:
Founded:
Headquarters:

Grow
Grow.com
2014
Lehi, UT

Ownership:
Customers:
Deployment Model:
Free Trial:

Private
Unknown
Cloud
Yes

Product Overview

Grow is an innovative business intelligence (BI) solution that allows companies to easily access and analyze real-time data.

With easy-to-use features, Grow allows small to mid-sized businesses to unite and blend scattered data from multiple sources, including spreadsheets, databases, and SaaS applications (such as Salesforce, Zendesk, QuickBooks, etc.).

Grow’s robust tools allows any user to create customized reports and dashboards without relying on a developer. Pre-built reports can be implemented with just one click, or new metrics can easily be pulled from raw data.

Features

Grow’s dashboards easily unify, analyze, and visualize a company’s key metrics. Some features include:

• Real-time data – Grow connects with hundreds of popular applications, such as social media sites, marketing automation software (e.g., Marketo, HubSpot), Google Analytics and accounting software (e.g., QuickBooks) to make data integration as simple as dragging and dropping. Once a source is connected, Grow pulls real-time data to keep users on top of their progress. Grow also stores all the data in one place, so companies won’t need a third-party data warehouse.
• Security – Grow stores the data in a read-only format to keep it private and secure. When accessing data, Grow uses SSL encryption and an SSH reverse tunnel to transmit information and connect with users’ databases while it remains securely behind a firewall.
• Customizable appearance – Grow allows companies to customize the app with its brand, including logo, URL and color palette.
• Unlimited real-time updates – Rather than going through IT, end users can easily build their own reports and dashboards the way they like them. They can also set the Grow timer to automatically keep them updated in real time.
• Unlimited users – Grow offers unlimited users on every account so the entire team can be on the same page.
• Share – Users can share dashboards and reports via email, shareable URLs and Slack. There’s a TV mode feature that lets users display a dashboard on the TV during meetings and has configurable display modes and the ability to run metrics on a timer.

Target Market

Grow’s intuitive BI solution is aimed toward small to mid-sized businesses in any industry.

Below, we’ve listed 10 of its customers:

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Implementation/Integration

Grow is a cloud-based solution, which makes deployment quick and simple.

After contacting Grow, new clients will receive an activation email with information to create an account with a username and password. Once the account is activated, they can log in and set up a dashboard using the metrics critical to their company. As part of implementation, Grow data specialists will provide training to help solve clients unique data challenges and guide them through creating more complicated metrics.

Customer Service & Support

Grow has a Help Center with searchable articles, quick guides, and videos to help customers learn about the BI solution’s full capabilities.

The Grow support team is also available via phone, email, or online chat.

Pricing

Grow provides customized pricing based on a company’s unique needs and use cases. Please contact the vendor directly for a quote.

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Shortcomings

While users can currently share their metrics via a Slack channel, they can’t share it in a direct message. Grow mentioned that the functionality will be in a future upgrade. Also, some end users may expect a learning curve with the software, especially if they haven’t used an analytics solution before.

Screenshots

About

Grow was founded in 2014 to help growth-focused companies address their unique data challenges. Its mission  is to make business intelligence attainable and scalable so that growing companies can use data to their advantage and tackle their goals. Grow is backed by investors like Toba Capital, HubSpot, Peterson Ventures, Pelion Venture Partners and Kickstart.

The company received several awards, such as the 2018 DevMountain Coolest Tech Companies to Work for in Utah.

Grow has been acquired by Epicor in 2022.

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