ZEUS Time & Attendance Review

Product:
Vendor:
Founded:
Headquarters:

ZEUS
ISGUS America LLC
1888
Cedar Grove, NJ

Ownership:
Customers:
Deployment Model:
Free Trial:

Private
14,000+
Cloud, On-Premise
No

Product Overview

ZEUS Time & Attendance is a workforce management solution designed to help companies track employees’ time and activity. It’s a web-based software that can be deployed both in the cloud and on-premise. It also integrates with most payroll systems, human resource management systems (HRMS) and enterprise resource planning (ERP) systems.

There are other benefits of ZEUS, such as:

• Less time and money spent on administrative tasks associated with workforce management
• Accommodates companies with flexible scheduling (e.g., shift work)
• Provides transparency to top executives on time and attendance data via reports
• Strong self-service functionality (employees can check time data and vacation balance at any time)
• Flexible for companies with multiple offices (especially global offices, as it supports multiple languages)

ZEUS has a modular structure. If needed, companies can add any of the following modules:

• ZEUS Staff Planning – This staff scheduling module allows the administrator or manager to set specific schedules, but it also accommodates unexpected scheduling needs (such as if an employee is out sick or on vacation).
• ZEUS Access Control – This module is intended for companies with high security concerns for their locations. Some of its features include biometric access, electronic locks, uniquely designed badges and key fobs, PIN codes and alarm management. Administrators can set a Security Lock Plan that determines which employees are authorized to enter and work in specific areas.
• ZEUS Plant Data Collection – Intended for manufacturing, facilities and other production-type environments, this module helps managers analyze and adjust operational processes. Managers can use plant data to look for areas of improvement, such as the need for streamlined workflows, cost control or planning schedules. Data can be imported or exported to ERP systems.

More details are in our Features section below.

Features

ZEUS has a built-in module called WebWorkflow to handle requests and approvals for sick and vacation leave. Employees can send requests via email to their managers. They also can access their “personal diary” to check the status of their requests and receive notifications if they’re approved or denied.

Should the manager who needs to approve the request be out on leave, administrators can set a temporary person to approve the request (such as another manager or the manager’s supervisor).

ZEUS offers different time clock options for clocking in and clocking out. They are:

• ZEUS X Mobile for employees clocking in and out via their smartphones (available for both iPhone and Android)
• IT 7001 time-clock terminal with alpha-numeric and LCD display
• IT 8200 time-clock terminal that connects to ZEUS Time and Attendance via web browser (Employees can clock in and out using this terminal or a web browser.)
• IT 8250 time-clock terminal that includes a web-based interface (Employees can clock in and out using a touchscreen.)

Regardless of the terminal selected, employees can submit time-off requests, and managers can approve requests and record and track absences. Also, all these terminals optionally support companies with multiple locations. In addition, they prevent incorrect entries using validation checks.

Target Market

ZEUS Time & Attendance targets the following industries: manufacturing, transportation, government/public service, health care, retail, banking and insurance.

We’ve listed 10 of its customers below:

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Implementation/Integration

Each client undergoes ISGUS’ three-phase implementation process that consists of:

• Phase I – In this phase, a client is assigned a project implementation specialist. During the project kick-off meeting, the client and specialist work together to determine the client’s requirements, such as company size, pay/absence policies, and other goals and objectives of the software.
• Phase II – During this phase, ISGUS configures the ZEUS software to fit the client’s business rules. It also integrates the software with any payroll systems as well as ISGUS’ IT data collection terminals. Additionally, ISGUS and the client participate in weekly conference calls to test the system before installation.
• Phase III – This is the training phase for supervisors and administrative staffers. ISGUS tests out the payroll interface for two pay periods before going live. Also, before the system is live, employees can be enrolled into the time-collection terminals. Once the software is live, supervisors can receive training on a weekly basis.

ISGUS provides clients with additional training materials, such as “how-to” videos embedded into the ZEUS software and short user guides for commonly used features.

Customer Service & Support

Customers can fill out a support request form on ISGUS’ website. If the request is urgent, they’re guaranteed a callback within two hours.

Customers can also join a GoToMeeting for remote tech support.

Pricing

ISGUS doesn’t publicly release their pricing information. Please contact them directly for a quote.

Shortcomings

ZEUS isn’t intended for companies that have less than 25 employees. Those companies can check out our other time-clock software reviews designed for small businesses.

Screenshots

About

ISGUS was founded in Germany in 1888 as a mechanical time clock. One credit to the company’s longevity is its willingness to adapt to changes and new technologies over time. It debuted its first electronic time and attendance system in 1974 and ZEUS (its first PC time and attendance terminal) in 1985.

Other notable ISGUS accomplishments include ZEUS for Windows-based systems in 1994 and ZEUS for Software-as-a-Service (SaaS) in 2008.

ISGUS’s world headquarters is in Germany, and its North American headquarters is in Cedar Grove, NJ. It has a total of 400 employees in several locations worldwide, including Italy, Austria, Great Britain, Poland, Portugal, Russia and the Middle East.

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