Synerion Review

Wilmington, DE
Deployment Model:
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Cloud, On-Premise
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Synerion At A Glance

Good: Strong security features for time clock hardware.
Bad: Payroll is available as an integration, but not a standard module.
Bottom Line: Robust solution packages for any size company to securely track employee hours and reduce labor costs.

Product Overview

Synerion includes time and attendance in the product suite for its workforce management solutions. The vendor offers two versions: Agile for small to mid-sized companies and Enterprise for large to enterprise-sized companies.

Here’s a list of all seven of Synerion’s modules found within these two packages:

  1. Time and Attendance
  2. Labor Costing
  3. Staff Scheduling
  4. Absence Management
  5. Self Service
  6. Business Management
  7. Data Collection

For the purposes of this review, we’ve highlighted the features most closely related to time clock software and have focused on the Time and Attendance, Staff Scheduling and Absence Management modules.


While Synerion offers a full suite of workforce solutions, the following three features are most relevant to time clock software needs:

Time clock hardware: Synerion offers many types of time clocks such as digital touchscreen, numeric keypad and biometric scanning. Employees are able to use several methods to clock in, including scanning a barcode or magnetic strip badge, using a handprint or fingerprint, or punching a keypad. For additional security, managers can also transfer time clock data physically using a portable memory device as opposed to in the cloud automatically.

Employee scheduling: Time sheets allow employers to track salaried and hourly employees based on the time spent on projects, tasks and job duties. This helps the business calculate its most profitable areas for project reporting and determining labor costs. Tools such as “Copy Last Week” help automate the scheduling process week after week. As employees clock in, their hours automatically fill generated time sheets and are processed for the pay period. Holidays, vacation time, compensation time, FMLA time, sick time and even jury duty are all tracked within the system.

Absence management: Absence planning, absence tracking and the request/approval process can be done more strategically with the system. Synerion Direct is a self-service feature allowing employees and managers to quickly communicate anything pertaining to their jobs. This helps prevent a company from paying excessive overtime or being short-staffed. Real-time alerts tell managers when a time-off request is made so they can respond swiftly. Built-in reports can compare projected staffing levels to actual ones to help forecast labor costs.

  • Attendance Tracking?
  • Biometric?
  • Employee Scheduling?
  • Hardware?
  • Hourly Employee Tracking?
  • Mobile?
  • Salaried Employee Tracking?
  • Vacation/Sick/Leave Tracking?

Target Market

Synerion’s target industries include manufacturing, health care, hospitality, retail, government, and transportation & distribution.

The following is a list of 10 sample customers:

  • Tim Hortons
  • Staples
  • Rona
  • Magna
  • Steinway & Sons
  • Siemens
  • Roosevelt University
  • University of Toronto
  • Canadian Niagara Hotels
  • Omni Healthcare

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Synerion’s time clock hardware is designed for easy integration and ongoing upgrades with a Linux operating system and SQLite software.

With Synerion’s integration expertise, clients are able to choose from a wide range of additional software tools such as those required for payroll, Enterprise Resource Planning (ERP) or other HR solutions. This way, clients can choose best-of-breed solutions that fit their needs without worrying about missing key integration points.

Customer Service & Support

Synerion’s customer support can be accessed via phone or email. TeamViewer is another support method where Synerion staff can remotely assist your team. Hours of operation are Monday through Friday, 8 a.m. to 5 p.m. EST.


Synerion doesn’t publicly release their pricing information. Please contact them directly for a quote.


Payroll is available as a third-party integration, but isn’t a standard module for Synerion. Individual modules also can’t be purchased separately, so they come with each base package.


Synerion Screenshot 1
Synerion Screenshot 2
Synerion Screenshot 3


Synerion categorizes its workforce management solutions as part of a greater human capital management (HCM) strategy.

With over 30 years of experience, Synerion is used by of thousands of businesses nationwide. Its headquarters is in Wilmington, DE.

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