Asana vs. Basecamp: Comparing Features, Pricing and Shortcomings

Asana and Basecamp are two cloud-based project management tools that help teams stay organized and collaborate better on their projects. Both solutions are scalable for all company sizes, although Basecamp tends to focus more on small to medium-sized businesses. 

In this post, we’ll compare each solution to help businesses make the right purchasing decision. 

Product Overviews 

Here are excerpts from the Asana and Basecamp reviews that summarize each solution.

Asana: Asana is a complete project management solution that allows team members to track everything they’re working on. With tasks, workspaces, notes, tags and a dashboard that updates information in real time, it facilitates smart decision making in each stage of projects’ workflow. 

Asana can be used for campaigns, launches or briefings. Teams can also assign permissions for each member and share project-related documents without having to use email. Asana is available for desktop, Android and iOS devices. 

Basecamp: Basecamp is a project management tool that helps with team collaboration, file sharing and project organization. The project management solution serves as a single source of truth for everything your company could possibly need, from emails to to-do lists, and is accessible on Mac, PC, Android and iOS. This way, everyone can track their assignments, teams and deadlines, as well as any associated files. 

How They Stack Up 

Features 

Asana: Each project is displayed in a list format, with each list representing a specific task. Each task includes the status, due date and the person assigned. Users can add comments to each task, as well as share files related to that task. There is also a built-in calendar that’s related to each project, so project managers can keep tabs on task deadlines and spot any scheduling conflicts. 

If users want a better visualization of projects’ statuses, Asana offers a board layout. Users can also track and share the project’s results with the dashboard feature. 

Basecamp: Basecamp has six core tools for each project. First, there are the to-do lists for tracking tasks. Then, there’s a message board for announcements and updates. There’s also the Campfire chat tool so users can discuss a specific item within a project. 

There’s also a Schedule tool for tracking milestones and deadlines. In addition, there’s the Docs & Files tool so users can access the files they need rather than asking for them. Finally, there’s the Automatic Check-ins feature that automatically asks users for status updates either once a day, once a week or on a frequency set up by the project manager. 

Bottom Line: Both solutions offer similar features for teams to assign tasks, track project milestones and share files. However, Basecamp offers an in-app chat tool, while Asana doesn’t. Asana does offer a team page feature, where users can see all conversations on a specific project in one space. For one-on-one chats, Asana users will need a separate chat tool, such as Slack. 

Pricing 

Asana: Asana offers a free version for up to 15 users. It includes unlimited tasks, projects and conversations, as well as basic dashboards and basic search functionality. There are three paid plans: Premium, Business and Enterprise. The Premium plan costs $10.99 per user, per month. It includes additional features, such as unlimited team member access and unlimited dashboards, custom fields, task dependencies, advanced search and reporting tools, customer success webinars and priority support. 

The Business plan costs $24.99 per user, per month (billed annually) and has all of the features of the Premium plan, plus portfolios, custom rules builder, approvals and integration with Salesforce, Tableau and Power BI.

The Enterprise plan includes these and other features, such as admin controls, company-branded logos and advanced security features. The cost isn’t publicly available, so you’ll have to contact Asana for a quote. 

Basecamp: Basecamp has a flat rate of $99 a month. The price is all inclusive, which means it includes all features, support, training, security and 99% uptime. There’s a 30-day free trial that can be extended upon request. Basecamp offers free accounts for teachers and students, as well as discounts for nonprofits. 

Bottom Line: Basecamp doesn’t offer a free plan, although its 30-day free trial can be extended if needed. Its pricing is all inclusive, so companies won’t need to worry about changing costs if they want to upgrade or downgrade the number of users or features. However, it may be expensive for small teams that don’t need all the features, so Asana’s free plan may be a better bet. 

Support 

Asana: Asana has a knowledge base of frequently asked questions (FAQs) on common topics, such as troubleshooting software issues, billing or help with specific features. Users can contact Asana via its support page and expect a response within 24 hours. 

For its Premium plan users, Asana provides clients with priority support via its Customer Success Management team. The Customer Success Manager will also provide onboarding resources and webinars. 

Finally, Asana has a dedicated how-to guide on its features, as well as video tutorials and downloadable resources. 

Basecamp: Basecamp provides clients with short video tutorials of the solution, as well as live classes. It also offers how-to guides and other resources, such as FAQs. Finally, users can contact Basecamp by email and expect a response time of approximately seven minutes. 

Bottom Line: Both vendors offer FAQs, video tutorials and how-to-resources. Basecamp has live training classes, while Asana doesn’t. All support is included in Basecamp’s flat fee, but with Asana, users will have to upgrade to a paid plan to get priority support.   

Shortcomings 

Asana: Asana doesn’t offer Gantt charts or time tracking within the app. Also, notifications are mainly delivered via email, which can be cumbersome for teams that are juggling multiple projects at once. And finally, users find that Asana has a slow learning curve, especially in navigating its specific features.  

Basecamp: Basecamp also doesn’t offer Gantt charts or time tracking. Some users have said the layout and workflow can be confusing. Others have mentioned when someone sends a direct message, replying takes users to a different webpage, which can make users lose track of the project they were working on. 

Bottom Line: Neither vendor offers built-in time tracking or Gantt charts, although they integrate with applications that offer those features. Also, users find that the layout or specific features of both solutions can be confusing, especially if they’re new to learning the software. 

Takeaways 

Asana and Basecamp have similar tools for tracking projects and collaborating with team members, as well as video tutorials and FAQs to guide users. However, they have different pricing strategies: Basecamp has an all-inclusive flat fee per month, while Asana has a free plan for smaller team members and two paid plans with a per-user, per-month strategy. 

Businesses should evaluate each solution to determine if it’s right for their needs.  

Asana and Basecamp are just two solutions to consider. If you’re looking at other solutions, check out our detailed reviews page where we’ve reviewed over 30 vendors.    

If you need more information on project management solutions in general, our definitive guide can help. This guide discusses benefits, features and what to look for when purchasing a solution.

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