Cornerstone Performance

Cornerstone Perf.
Santa Monica, CA
Deployment Model:
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Cornerstone Perf. At A Glance

Good: More frequent performance evaluations, Skills Matrix for assessing talent, streamlined processes.
Bad: Learning curve due to robust features.
Bottom Line: Cloud-based modules that empower companies to increase employee development and engagement.

Product Overview

Cornerstone is a cloud-based talent management solution that helps organizations better develop its employees. Its modules include Recruiting, Development, Learning, Content and Performance. This review focuses on its Performance module.

Cornerstone Performance empowers companies to develop and manage a high-performance organization by integrating employee engagement and business strategy. Users can set company-wide goals, assess employees’ skills and reward top performers. And like other performance management solutions, Cornerstone Performance supports continuous reviews, so employees can receive feedback at any time.

Additional benefits of Cornerstone Performance include:

  • Improved employee development and engagement
  • Reduced employee bias
  • Streamlined processes


Cornerstone Performance has many features. Some of its key ones include:

  • Goal setting and management
  • Employee development plans
  • Nine-box Skills Matrix grid for assessing skills gaps or measuring competencies
  • Foundational job descriptions
  • 360-degree feedback
  • Observation checklists for measuring employee performance offsite/in the field
  • Reporting and analytics with high-level and drilled down data
  • Compensation management
  • Succession planning
  • Employee pulse surveys

Target Market

Cornerstone’s solutions are targeted at companies of all sizes and in many industries. We’ve listed 10 of its clients below.

  • Alaska Airlines
  • Allegis Global Solutions
  • Canon
  • Dell
  • Intertek
  • RSM
  • Sodexo
  • TriNet
  • UPS
  • Wendy's


The implementation process for Cornerstone’s solutions goes in three steps: Discovery, Design and Execution.

The Discovery phase entails assessing the company’s needs through questionnaires, demos and interviews. During the Design phase, Cornerstone presents a configuration workshop where it recommends a customer-specific design it’s built. Finally, the Execution phase is the actual deployment.

Training is provided by members of the Educational Services team – they train everyone from system administrators to managers and end users. They recommend a blended learning approach using webinars, self-paced online courses, virtual labs and live onsite training.

Customer Service & Support

Customers can access the Cornerstone Success Center portal to engage with other users, get advice on talent management best practices, reach out to Cornerstone’s support staff, get quarterly product release updates and more.

Cornerstone also provides 24/7 customer support globally via its Global Product Support Team. The Global Product Support handles customer queries on troubleshooting, specific features or functions, and researching complex issues.


Cornerstone doesn’t publicly release pricing information. Please contact the vendor directly for a price quote.


The Performance module has robust features, so users may expect some time to get used to its ins and outs.


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Cornerstone powers the future-ready workforce with a next-generation talent experience platform designed to unite technology, data and content and inspire a work environment of growth, agility and success for all. With an AI-powered, skills-forward, experiential platform, built on an open architecture designed for neutrality and scale, we help organizations modernize their learning and development experience, deliver the most relevant content from anywhere, accelerate talent and career mobility and establish skills as the universal language of growth and success across their business. Cornerstone serves over 7,000 customers and 100 million users and is available in 180 countries and 50 languages.

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